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  1. #1
    Join Date
    Jan 2005
    Location
    UK
    Posts
    1,372

    Anyone Heard of VirtualPBX?

    I'm looking to get an 800 number, along with a decent system with ACD queues and such.

    So, I came across VirtualPBX, and was quite impressed by their feature list. Has anyone heard of them? I'm seriously thinking about going with them for this.

  2. #2
    Join Date
    Nov 2002
    Location
    WebHostingTalk
    Posts
    8,807
    * Moved to Emerging Technologies and Markets....

    Sirius
    I support the Human Rights Campaign!
    Your welcome guide to Trinity Florida located just north of the Tampa and St Petersburg / Clearwater Beaches!

  3. #3
    Join Date
    Aug 2002
    Posts
    1,612
    We use them but moving to aster soon.

  4. #4
    Join Date
    Jan 2005
    Location
    UK
    Posts
    1,372
    Quote Originally Posted by ForumsAddict View Post
    We use them but moving to aster soon.
    So if you don't mind, what was your experience with them, and why are you moving?

  5. #5
    Join Date
    Feb 2006
    Posts
    663
    Never had a problem with them and we have used them for over a year.
    http://www.futurehosting.com
    Managed, Unmanaged VPS, Dedicated Servers, CDN
    Available locations: Australia, Detroit, London, Santa Clara, Miami

  6. #6
    We used them for over 1 1/2 years with very high call center volume and never had a single issue with their service. They were responsive to customer service questions/inquiries and their features worked as advertised. We switched because our volume reached a point where it was more cost effective to bring it in house.
    █ Toby Miller | Tranztec Solutions, Inc.
    █ Tollfree (888) 854-0099 | E-mail sales[atsign]tranztec.com
    █ Microsoft Gold Partner, Citrix Solutions Partner, IBM Business Partner
    █ Premier provider of Managed Hosting, Network Services, IP Telephony and Technology Consulting

  7. #7
    Join Date
    Jan 2003
    Location
    Orlando FL
    Posts
    1,342
    <<snipped removed post>>

    We had the Talkswitch already when we found out about VirtualPBX, I think is a great system and i recommended it to a couple of customer who are using it and are happy with it.
    Last edited by bear; 07-02-2007 at 06:24 PM.
    Jorge Campos | WBpro
    Web Building Professionals
    www.wbpro.com

  8. #8
    Join Date
    Jan 2005
    Location
    UK
    Posts
    1,372
    Thank you for the responses.

    I did resend my questions to virtualpbx and they just responded today.

    I'm not sure what I'll do yet. I may be able to work out something with my provider actually because apparently they have a voip solution available.

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