06-30-2007, 12:46 PM
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Web Hosting Master
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Join Date: Jan 2005
Location: Johnstown, Pennsylvania
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Anyone Heard of VirtualPBX?
I'm looking to get an 800 number, along with a decent system with ACD queues and such.
So, I came across VirtualPBX, and was quite impressed by their feature list. Has anyone heard of them? I'm seriously thinking about going with them for this.
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06-30-2007, 11:01 PM
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Community Liaison 2.0
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Join Date: Nov 2002
Location: WebHostingTalk
Posts: 8,674
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* Moved to Emerging Technologies and Markets....
Sirius
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06-30-2007, 11:07 PM
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Web Hosting Master
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Join Date: Aug 2002
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We use them but moving to aster soon.
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06-30-2007, 11:08 PM
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Web Hosting Master
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Join Date: Jan 2005
Location: Johnstown, Pennsylvania
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Quote:
Originally Posted by ForumsAddict
We use them but moving to aster soon.
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So if you don't mind, what was your experience with them, and why are you moving?
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07-01-2007, 08:36 AM
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Web Hosting Master
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Join Date: Feb 2006
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Never had a problem with them and we have used them for over a year.
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07-01-2007, 02:18 PM
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Newbie
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Join Date: May 2007
Posts: 13
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We used them for over 1 1/2 years with very high call center volume and never had a single issue with their service. They were responsive to customer service questions/inquiries and their features worked as advertised. We switched because our volume reached a point where it was more cost effective to bring it in house.
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07-02-2007, 06:03 PM
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I'm Back!
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Join Date: Jan 2003
Location: Orlando FL
Posts: 1,342
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<<snipped removed post>>
We had the Talkswitch already when we found out about VirtualPBX, I think is a great system and i recommended it to a couple of customer who are using it and are happy with it.
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Last edited by bear; 07-02-2007 at 06:24 PM.
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07-02-2007, 06:08 PM
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Web Hosting Master
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Join Date: Jan 2005
Location: Johnstown, Pennsylvania
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Thank you for the responses.
I did resend my questions to virtualpbx and they just responded today.
I'm not sure what I'll do yet. I may be able to work out something with my provider actually because apparently they have a voip solution available.
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