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Thread: 99% uptime?

  1. #1

    99% uptime?

    Ok - my question is - how is 'uptime' calculated?

    Like, when you sign up for a hosting plan and the host guarantees something like 99% uptime - how is the calculated?

    i am wondering because my email is not working and in the past i have been down quite a bit - i would like to leave my host based on this and i think i should get a refund for my remaining months, based on the fact that i was promised a certain amount of uptime and it seems that i am not getting it.

  2. #2
    Join Date
    Feb 2002
    Ask your host for a refund and let them know why you are leaving them. Aussie Bob, host since 2001
    Host Multiple Domains on Fast Australian Servers!!

  3. #3
    Check their policy or TOS and see what the guarantee and what your compensation is for the downtime.
    Patrick Schrader

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