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  1. #1
    Join Date
    Nov 2001
    Posts
    5,383

    DV2 Very Slow/Packet loss

    My tracerts are fine however most of our users are having problems.

    My tracert
    Tracing route to perth.myacen.com [209.51.142.186]
    over a maximum of 30 hops:

    1 15 ms 16 ms 15 ms 172.31.30.26
    2 15 ms 16 ms 16 ms 172.31.25.154
    3 47 ms 47 ms 31 ms core1-0-0-62.Perth.netspace.net.au [203.17.99.50
    ]
    4 32 ms 31 ms 31 ms FastEthernet2-0-10.cor2.per.connect.com.au [210.
    9.196.130]
    5 31 ms 31 ms 31 ms fastethernet6-0-0.bdr1.per.connect.com.au [203.6
    3.113.94]
    6 94 ms 94 ms 93 ms atm9-1-0-4.bdr2.syd.connect.com.au [203.63.112.6
    5]
    7 78 ms 94 ms 94 ms g2-0-2.sybr3.global-gateway.net.nz [202.50.119.9
    7]
    8 250 ms 266 ms 250 ms p4-4.pabr2.global-gateway.net.nz [202.50.116.194
    ]
    9 250 ms 266 ms 250 ms g0-0-0-0.pabr3.global-gateway.net.nz [202.50.245
    .24]
    10 250 ms 250 ms 297 ms sl-st20-pa-6-3.sprintlink.net [144.223.243.17]
    11 250 ms 282 ms 265 ms sl-bb20-sj-8-3.sprintlink.net [144.232.20.43]
    12 250 ms 250 ms 250 ms sl-gw8-sj-9-0.sprintlink.net [144.232.3.110]
    13 250 ms 265 ms 250 ms sl-cogentcomm-7-0.sprintlink.net [144.228.110.12
    2]
    14 250 ms 250 ms 250 ms p6-0.core01.sfo01.atlas.cogentco.com [66.28.4.14
    5]
    15 250 ms 250 ms 250 ms p4-0.core01.sjc01.atlas.cogentco.com [66.28.4.94
    ]
    16 265 ms 266 ms 266 ms p13-0.core01.lax01.atlas.cogentco.com [66.28.4.7
    3]
    17 266 ms 265 ms 266 ms p5-0.core01.san01.atlas.cogentco.com [66.28.4.78
    ]
    18 313 ms 312 ms 297 ms p6-0.core01.iah01.atlas.cogentco.com [66.28.4.5]

    19 312 ms 313 ms 328 ms p15-0.core01.tpa01.atlas.cogentco.com [66.28.4.4
    6]
    20 329 ms 312 ms 328 ms p14-0.core01.jax01.atlas.cogentco.com [66.28.4.1
    42]
    21 406 ms 453 ms 531 ms p5-0.core01.atl01.atlas.cogentco.com [66.28.4.13
    8]
    22 328 ms 328 ms 328 ms g50.ba01.b000173-0.atl01.atlas.cogentco.com [66.
    28.5.246]
    23 328 ms 328 ms 328 ms dv2.demarc.cogentco.com [66.28.28.254]
    24 313 ms 343 ms 329 ms dv2-atl-core-core-a.dv2.net [209.51.131.1]
    25 328 ms 329 ms 328 ms 209.51.142.186

    Trace complete.
    Users tracert
    Tracing route to perth.myacen.com [209.51.142.186]
    over a maximum of 30 hops:

    1 8 ms 10 ms 8 ms 10.28.0.1
    2 13 ms 8 ms 8 ms bla4-pos6-1.gw.optusnet.com.au [198.142.192.101]

    3 9 ms 9 ms 8 ms ndmc1-pos3-4.gw.optusnet.com.au [198.142.192.89]

    4 10 ms 10 ms 9 ms ndmc2-ge1-2.gw.optusnet.com.au [211.28.96.34]
    5 9 ms 11 ms 11 ms pos2-3.ig5.optus.net.au [202.139.0.13]
    6 168 ms 160 ms 159 ms 203.202.143.210
    7 160 ms 159 ms 160 ms iar4-so-2-3-0-0.SanFrancisco.cw.net [208.173.173
    .217]
    8 161 ms 161 ms 160 ms acr2-loopback.SanFrancisco.cw.net [206.24.210.62
    ]
    9 161 ms 162 ms 162 ms agr3-loopback.SantaClara.cw.net [208.172.146.103
    ]
    10 161 ms 162 ms 191 ms dcr2-so-1-2-0.SantaClara.cw.net [208.172.156.153
    ]
    11 161 ms 162 ms 171 ms agr1-so-6-0-0.SantaClara.cw.net [208.172.156.166
    ]
    12 162 ms 165 ms 164 ms bpr2-loopback.PaloAltoPaix.cw.net [208.172.146.1
    9]
    13 165 ms 166 ms 165 ms 205.215.2.85
    14 163 ms 175 ms 165 ms 205.215.12.1
    15 242 ms 248 ms 240 ms g3-0.pr1.atl01.netrail.net [66.28.28.202]
    16 1043 ms 1061 ms 1059 ms 205.215.2.6
    17 1115 ms 1106 ms 1087 ms 209.51.142.186

    Trace complete.
    Another users tracert
    Tracing route to perth.myacen.com [209.51.142.186]
    over a maximum of 30 hops:

    1 0 ms 0 ms 0 ms 10.21.1.1
    2 0 ms 0 ms 1 ms F0-1-0.G-RTR1.PORT.verizon-gni.net [64.223.196.66]
    3 2 ms 3 ms 2 ms s3-0-3.bstnma1-cr7.bbnplanet.net [4.24.92.9]
    4 2 ms 2 ms 3 ms so-3-1-0.bstnma1-nbr1.bbnplanet.net [4.24.4.225]
    5 10 ms 10 ms 10 ms so-0-0-0.chcgil2-br1.bbnplanet.net [4.24.9.53]
    6 10 ms 15 ms 10 ms so-7-0-0.chcgil2-br2.bbnplanet.net [4.24.5.218]
    7 10 ms 11 ms 10 ms p1-0.chcgil2-cr2.bbnplanet.net [4.24.9.34]
    8 20 ms 20 ms 20 ms aads-atm-gtei.netrail.net [4.24.146.78]
    9 20 ms 25 ms 20 ms g3-0.pr1.atl01.netrail.net [66.28.28.202]
    10 2000 ms 2000 ms 2001 ms 205.215.2.6
    11 2010 ms 2000 ms 2100 ms 209.51.142.186

    Trace complete.
    Clustered Hosting With Continuous Data Protection (CDP)
    http://www.solidinternet.com
    8 Years of hosting excellence!

  2. #2
    don't feel bad burst.net is up to there crappy ways too
    phantasyworkshosting.com

  3. #3
    I wonder why they appear to be preferencing their traffic out their Netrail peering?

    traceroute to www.dv2.com (209.51.157.228), 30 hops max, 38 byte packets
    <snip>
    6 gbr2-a90s10.attga.ip.att.net (12.123.20.134) 18.540 ms gbr1-a80s11.attga.ip .att.net (12.123.20.138) 15.539 ms gbr5-p52.attga.ip.att.net (12.123.20.154) 1 6.512 ms
    7 12.122.12.33 (12.122.12.33) 25.566 ms 17.600 ms 17.602 ms
    8 12.122.10.73 (12.122.10.73) 43.918 ms 31.675 ms 32.053 ms
    9 12.122.10.93 (12.122.10.93) 60.531 ms 63.538 ms 60.970 ms
    10 tbr2-cl3.sffca.ip.att.net (12.122.10.25) 67.037 ms 66.278 ms 76.096 ms
    11 ggr1-p3100.sffca.ip.att.net (12.122.11.230) 63.973 ms 106.469 ms 64.140 m s
    12 nr1-p350.paix.ip.att.net (12.123.221.2) 69.658 ms 74.826 ms 70.534 ms
    13 205.215.1.169 (205.215.1.169) 71.874 ms 72.961 ms 70.470 ms
    14 205.215.12.1 (205.215.12.1) 69.250 ms 73.479 ms 71.465 ms
    15 g3-0.pr1.atl01.netrail.net (66.28.28.202) 149.090 ms 151.970 ms 149.278 m s
    16 205.215.2.6 (205.215.2.6) 82.341 ms 84.893 ms 82.461 ms
    17 209.51.157.228 (209.51.157.228) 83.846 ms 82.387 ms 82.564 ms

  4. #4
    Join Date
    Apr 2001
    Posts
    1,044
    Originally posted by Webjunkie
    I wonder why they appear to be preferencing their traffic out their Netrail peering?

    Cogent owns netrail who has a pop near dv2 if im not mistaken.

  5. #5
    Join Date
    Jun 2001
    Posts
    960
    Myacen, you're not alone. My server at DV2 is also slower than usual:

    01:26:12 (634.62 KB/s) - `uumap.tar.Z' saved [8520221]

  6. #6
    Join Date
    Feb 2002
    Location
    International
    Posts
    489
    My connection was bad to my servers in DV2, i contacted support there and they were looking into it. They had an issue with national-net the other week.

    I think after they took national-net off their bgp4 and readded it it cleared up.
    Matthew - Burton Hosting
    low cost shared, reseller, VPS & dedicated solutions for over five years - we've got what you need.
    http://www.burtonhosting.com
    http://www.getmesupport.com - server monitoring service for all!

  7. #7
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    11,868
    take a look at this

    13 285 ms 275 ms 285 ms ge9-0.mpr2.lhr1.uk.mfnx.net [195.66.226.76] <-- this is london
    14 286 ms 301 ms 269 ms pos0-0.mpr1.lhr1.uk.mfnx.net [208.185.156.13]
    15 300 ms 301 ms 302 ms so-7-0-0.cr1.dca2.us.mfnx.net [64.125.31.186]
    16 279 ms 300 ms 275 ms so-7-0-0.cr1.dca2.us.mfnx.net [64.125.31.186]
    17 321 ms 306 ms 296 ms so-4-1-0.cr2.atl2.us.mfnx.net [208.184.232.50]
    18 314 ms 295 ms 290 ms pos1-0.per1.atl2.us.mfnx.net [208.185.0.226]
    19 303 ms 292 ms 301 ms tr1.atl2-1-1.national-net.com [66.115.128.53] <-- San Jose (CA)
    20 282 ms 286 ms 299 ms tr1.atl1-1-8.national-net.com [66.115.128.42]
    21 278 ms 287 ms 301 ms 209.51.137.125
    22 305 ms 309 ms 286 ms 209.51.142.186 <-- Finally Atlanta.
    Althrough its not slow, they have a horrible peering.
    Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
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  8. #8
    Join Date
    Feb 2002
    Location
    International
    Posts
    489
    I'm getting the same as you Jorge - It didn't use to be like this, but ever since I saw national-net in tracerts I've had a couple of problems, the last the other week when I posted.
    Matthew - Burton Hosting
    low cost shared, reseller, VPS & dedicated solutions for over five years - we've got what you need.
    http://www.burtonhosting.com
    http://www.getmesupport.com - server monitoring service for all!

  9. #9
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,048
    mine does that off and on = but doesnt last too long

  10. #10
    Join Date
    Feb 2002
    Location
    International
    Posts
    489
    It seems to have happened both times between 5/6 to 9/10 UK time. It will be terrible for a time - 70% packet loss, then it will come back for some minutes then go again.
    Matthew - Burton Hosting
    low cost shared, reseller, VPS & dedicated solutions for over five years - we've got what you need.
    http://www.burtonhosting.com
    http://www.getmesupport.com - server monitoring service for all!

  11. #11
    Join Date
    Nov 2001
    Posts
    5,383
    Im getting reports of 2500ms pings now, seems the lines are heavily oversold?
    Clustered Hosting With Continuous Data Protection (CDP)
    http://www.solidinternet.com
    8 Years of hosting excellence!

  12. #12
    Join Date
    Apr 2001
    Location
    United Kingdom
    Posts
    1,651
    We, are aware of the issue.

    Its a problem with Cogent, we have raised an issue with Cogent and they are investigating, they have dumped all the traffic onto PSI which is causing the problem.

    Imran
    Coreix™ | your solution™ www.coreix.net - 08000226734 - ISO27001 Certified
    Dedicated Servers - Colocation - Secure Cages - Enterprise & Managed Solutions - Clustering - LoadBalancing - High Availability - Hosted Exchange 2007
    NEW Tier III London DC with power sourced from 100% renewable sources, N+N UPS, N+1 Chillers and CRAC units, Mist Fire Suppression, Biometric and Man Trap security to all data areas

  13. #13
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    11,868
    the problems seems to be here

    8 so-2-1-3.pr1.SanFrancisco1.CA.us.netrail.net (205.215.1.229) 592.350 ms 645.005 ms 629.990 ms
    9 GigE2-1.tr1.SanFrancisco1.CA.us.netrail.net (205.215.12.1) 607.607 ms 615.814 ms 662.844 ms
    Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
    LiteSpeed Powered - R1Soft Continuous Data Protection - 24/7 Chat/Email/Helpdesk Support
    Cpanel/WHM - Softaculous - R1soft Backup - Litespeed - Cloudlinux -Site Builder- SSH support - Account Migration
    DowntownHost LLC - In Business since 2001- West/Center/East USA - Netherlands - Singapore

  14. #14
    Join Date
    Apr 2001
    Location
    United Kingdom
    Posts
    1,651
    Coreix™ | your solution™ www.coreix.net - 08000226734 - ISO27001 Certified
    Dedicated Servers - Colocation - Secure Cages - Enterprise & Managed Solutions - Clustering - LoadBalancing - High Availability - Hosted Exchange 2007
    NEW Tier III London DC with power sourced from 100% renewable sources, N+N UPS, N+1 Chillers and CRAC units, Mist Fire Suppression, Biometric and Man Trap security to all data areas

  15. #15
    Join Date
    Apr 2001
    Location
    United Kingdom
    Posts
    1,651
    UPDATE : We have done major re-routing, this should make things better until issues from the other network are resolved.

    Thanks for your continued support...
    Coreix™ | your solution™ www.coreix.net - 08000226734 - ISO27001 Certified
    Dedicated Servers - Colocation - Secure Cages - Enterprise & Managed Solutions - Clustering - LoadBalancing - High Availability - Hosted Exchange 2007
    NEW Tier III London DC with power sourced from 100% renewable sources, N+N UPS, N+1 Chillers and CRAC units, Mist Fire Suppression, Biometric and Man Trap security to all data areas

  16. #16
    Join Date
    Dec 2001
    Location
    Darmstadt, Germany
    Posts
    1,096
    wow. atleast for me it's fantastic now....

    3 NYC-gw14.USA.net.DTAG.DE (62.156.131.161) 116.650 ms 114.115 ms 115.695 ms
    4 NYC-gw19.USA.net.DTAG.DE (62.156.131.134) 119.8 ms 125.32 ms 120.404 ms
    5 p1-0.pr1.nyc4.netrail.net (205.215.1.9) 118.175 ms 117.219 ms 117.428 ms
    6 g3-0.pr1.atl01.netrail.net (66.28.28.202) 136.338 ms 136.653 ms 138.72 ms
    7 205.215.2.6 (205.215.2.6) 136.762 ms 136.845 ms 134.806 ms
    8 velocity.eservers.biz (209.51.159.226) 137.233 ms 134.726 ms 134.782 ms

    8 hops from Germany to the US, nice!
    and ping times are very nice for my dsl connection too.
    In just two days, tomorrow will be yesterday.

  17. #17
    Join Date
    Mar 2002
    Posts
    57
    C:\WINDOWS>ping eservers.biz

    Pinging eservers.biz [209.51.159.226] with 32 bytes of data:

    Reply from 209.51.159.226: bytes=32 time=1043ms TTL=227
    Reply from 209.51.159.226: bytes=32 time=1044ms TTL=227
    Reply from 209.51.159.226: bytes=32 time=1016ms TTL=227
    Reply from 209.51.159.226: bytes=32 time=1016ms TTL=227

    Ping statistics for 209.51.159.226:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1016ms, Maximum = 1044ms, Average = 1029ms


    Back to 'Normal' again...

  18. #18
    Join Date
    Mar 2002
    Posts
    57
    C:\WINDOWS>ping eservers.biz

    Pinging eservers.biz [209.51.159.226] with 32 bytes of data:

    Reply from 209.51.159.226: bytes=32 time=645ms TTL=230
    Reply from 209.51.159.226: bytes=32 time=646ms TTL=230
    Reply from 209.51.159.226: bytes=32 time=646ms TTL=230
    Reply from 209.51.159.226: bytes=32 time=645ms TTL=230

    Ping statistics for 209.51.159.226:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 645ms, Maximum = 646ms, Average = 645ms

    Yeah... Speed is back to Normal normal now..!!!

  19. #19
    Join Date
    Dec 2001
    Location
    Darmstadt, Germany
    Posts
    1,096
    still fine for me.
    maybe your going through some other route
    In just two days, tomorrow will be yesterday.

  20. #20
    Okay From Kanada



    1 64.229.176.1 HSE-MTL-ppp66096.qc.sympatico.ca 667 1875 63 63
    2 64.230.244.65 dis26-toronto63-Vlan100.in.bellnexxia.net 651 1828 62 62
    3 206.108.107.169 core3-toronto63-Gigabite4-0.in.bellnexxia.net 635 1781 62 62
    4 206.108.103.114 core2-chicago23-pos0-0.in.bellnexxia.net 635 1750 78 78
    5 206.108.103.122 bx2-chicago23-pos10-0.in.bellnexxia.net 610 1703 63 63
    6 208.184.233.185 pos6-0.pr1.ord2.us.mfnx.net 599 1657 78 63
    7 208.185.0.189 so-2-2-0.cr1.ord2.us.mfnx.net 589 1610 78 78
    8 64.125.31.45 so-6-0-0.cr1.dca2.us.mfnx.net 588 1594 78 93
    9 208.184.232.50 so-4-1-0.cr2.atl2.us.mfnx.net 578 1547 93 93
    10 208.185.0.226 pos1-0.per1.atl2.us.mfnx.net 573 1516 94 110
    11 66.115.128.53 tr1.atl2-1-1.national-net.com 99 93 110 94
    12 66.115.128.42 tr1.atl1-1-8.national-net.com 94 94 94 94
    13 209.51.137.125 156 156 156 156
    14 209.51.142.186 156 156 156 156
    Can't Go Where I Never Left!!

  21. #21
    Join Date
    Feb 2002
    Location
    International
    Posts
    489
    Connection is alot better for me now too.
    Matthew - Burton Hosting
    low cost shared, reseller, VPS & dedicated solutions for over five years - we've got what you need.
    http://www.burtonhosting.com
    http://www.getmesupport.com - server monitoring service for all!

  22. #22
    Join Date
    Nov 2001
    Posts
    5,383
    Originally posted by JWong
    C:\WINDOWS>ping eservers.biz

    Pinging eservers.biz [209.51.159.226] with 32 bytes of data:

    Reply from 209.51.159.226: bytes=32 time=1043ms TTL=227
    Reply from 209.51.159.226: bytes=32 time=1044ms TTL=227
    Reply from 209.51.159.226: bytes=32 time=1016ms TTL=227
    Reply from 209.51.159.226: bytes=32 time=1016ms TTL=227

    Ping statistics for 209.51.159.226:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1016ms, Maximum = 1044ms, Average = 1029ms


    Back to 'Normal' again...
    Some of our users are better some are not! We aren't paying for a slow network. Let's see how long this takes to resolve.
    Clustered Hosting With Continuous Data Protection (CDP)
    http://www.solidinternet.com
    8 Years of hosting excellence!

  23. #23
    my site is really slow
    Code:
    NeoTrace Trace  Version 3.25  Results
    Target: perth.myacen.com
    Date: 20/07/2002 (Saturday), 7:25:56 PM
    Nodes: 17
    
    
    Node Data
    Node Net Reg IP Address      Location            Node Name
       1   -   - 192.168.0.4     Melbourne           zen
       2   1   - 192.168.0.1     Unknown             
       3   -   - 0.0.0.0         Unknown             No Response
       4   2   1 198.142.0.2     12.375S, 130.725E   meb2-ge2.gw.optusnet.com.au
       5   3   2 202.139.0.37    Unknown             pos2-3.mg1.optus.net.au
       6   4   - 203.202.143.210 Unknown             
       7   5   3 208.173.173.217 San Francisco       iar4-so-2-3-0-0.sanfrancisco.cw.net
       8   6   3 206.24.210.61   San Francisco       acr1-loopback.sanfrancisco.cw.net
       9   5   3 208.172.146.103 Unknown             agr3-loopback.santaclara.cw.net
      10   5   3 208.172.156.153 Unknown             dcr2-so-1-2-0.santaclara.cw.net
      11   5   3 208.172.156.166 Unknown             agr1-so-6-0-0.santaclara.cw.net
      12   5   3 208.172.146.19  Unknown             bpr2-loopback.paloaltopaix.cw.net
      13   7   - 205.215.2.85    Unknown             
      14   7   4 205.215.12.1    Unknown             gige2-1.tr1.sanfrancisco1.ca.us.netrail.net
      15   8   4 66.28.28.202    Atlanta             g3-0.pr1.atl01.netrail.net
      16   7   - 205.215.2.6     Unknown             
      17   9   5 209.51.142.186  Atlanta             perth.myacen.com
    
    
    Packet Data
    Node High Low  Avg  Tot  Lost
       1    0    0    0    1    0
       2   16    0    1   11    0
       3 ---- ---- ----   22   22
       4   11    8    9   11    0
       5   11    8   10   11    0
       6  176  171  171   11    0
       7  180  177  178   11    0
       8  183  178  178   11    0
       9  182  175  178   11    0
      10  180  176  176   11    0
      11  197  176  183   11    0
      12  184  178  180   11    0
      13  959  841  898   12    1
      14  926  840  905   11    0
      15 1000  868  928   11    0
      16  952  800  947   11    0
      17  972  876  948   11    0
    
    
    _____
    NeoTrace Copyright ©1997-2001 NeoWorx Inc
    950 pings

    normaly 250 or so when all is OK

  24. #24
    Heres mine. Speeds OK, but not great.

    Code:
    C:\Documents and Settings\Alex>tracert sydney.myacen.com
    
    Tracing route to sydney.myacen.com [209.51.138.218]
    over a maximum of 30 hops:
    
      1     1 ms     1 ms     1 ms  192.168.0.1
      2     9 ms    10 ms     9 ms  c-24-130-168-1.we.client2.attbi.com [24.130.168.1]
      3     8 ms    11 ms     8 ms  bar02-p0-3.lsanhe4.ca.attbb.net [24.130.2.97]
      4    10 ms     9 ms     9 ms  bic02-d4-0.lsanhe3.ca.attbb.net [24.130.2.242]
      5    10 ms     9 ms     9 ms  12.125.98.13
      6     9 ms     9 ms     9 ms  gbr2-p100.la2ca.ip.att.net [12.123.28.94]
      7    24 ms    22 ms    26 ms  tbr1-p013501.la2ca.ip.att.net [12.122.11.137]
      8    18 ms    18 ms    19 ms  tbr2-p012301.sffca.ip.att.net [12.122.10.37]
      9    20 ms    18 ms    18 ms  ggr1-p3100.sffca.ip.att.net [12.122.11.230]
     10    24 ms    23 ms    24 ms  nr1-p350.paix.ip.att.net [12.123.221.2]
     11    23 ms    21 ms    22 ms  205.215.1.169
     12    23 ms    23 ms    24 ms  205.215.12.1
     13   102 ms   102 ms   102 ms  g3-0.pr1.atl01.netrail.net [66.28.28.202]
     14   104 ms   104 ms   104 ms  205.215.2.6
     15   355 ms   232 ms   246 ms  dv2-atl-core-core-b.dv2.net [209.51.131.2]
     16   104 ms   103 ms   103 ms  209.51.138.218
    
    Trace complete.

  25. #25
    Join Date
    Feb 2001
    Posts
    1,227
    M:\Documents and Settings\hub5>tracert eservers.biz

    Tracing route to eservers.biz [209.51.159.226]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 194.168.4.1
    2 90 ms 15 ms 19 ms CPE-*****-1.qld.bigpond.net.au [***.
    1]
    3 22 ms 8 ms 10 ms 61.9.209.7
    4 23 ms 63 ms 12 ms GigabitEthernet4-2.cha23.telstra.net [139.130.19
    3.117]
    5 9 ms 12 ms 13 ms GigabitEthernet4-0.woo-core1.Brisbane.telstra.ne
    t [203.50.50.129]
    6 23 ms 20 ms 20 ms Pos5-0.ken-core4.Sydney.telstra.net [203.50.6.22
    1]
    7 24 ms 22 ms 26 ms Pos2-0.pad-core4.Sydney.telstra.net [203.50.6.22
    ]
    8 59 ms 20 ms 21 ms GigabitEthernet0-0.syd-core01.Sydney.net.reach.c
    om [203.50.13.242]
    9 219 ms 211 ms 226 ms 202.84.143.5
    10 211 ms 220 ms 217 ms i-13-0.paix-core01.PaloAlto.net.reach.com [202.8
    4.251.49]
    11 241 ms 217 ms 325 ms ge4-0.mpr2.pao1.us.mfnx.net [198.32.176.11]
    12 237 ms 212 ms 215 ms so-4-1-0.mpr4.sjc2.us.mfnx.net [208.185.175.161]

    13 215 ms 222 ms 211 ms pos12-0.cr7.sjc2.us.mfnx.net [64.125.30.13]
    14 252 ms 252 ms 274 ms pos2-0.mpr1.dfw2.us.mfnx.net [208.184.232.81]
    15 257 ms 251 ms 257 ms so-3-0-0.cr1.dfw2.us.mfnx.net [216.200.127.213]

    16 275 ms 266 ms 276 ms so-4-1-0.cr1.atl2.us.mfnx.net [208.185.0.249]
    17 353 ms 272 ms 268 ms pos0-0.per1.atl2.us.mfnx.net [208.185.0.222]
    18 275 ms 269 ms 270 ms tr1.atl2-1-1.national-net.com [66.115.128.53]
    19 267 ms 267 ms 269 ms tr1.atl1-1-8.national-net.com [66.115.128.42]
    20 289 ms 367 ms 287 ms 209.51.137.125
    21 263 ms 267 ms 265 ms velocity.eservers.biz [209.51.159.226]

    Trace complete.

    M:\Documents and Settings\hub5>
    I have servers at: NetDepot/GNAX (A), SoftLayer (A), LiquidWeb (B+), DedicatedNow (B+), Nectartech (B) and more!

  26. #26
    Join Date
    Nov 2001
    Posts
    5,383
    And the saga continues 1000ms pings to 50% of our users.
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  27. #27
    Join Date
    Dec 2001
    Location
    Atlanta
    Posts
    4,419

    pings

    please send us specific traces you are having problems with and we will remedy them
    Dedicated Servers
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    Since 2000

  28. #28
    Join Date
    Nov 2001
    Posts
    5,383
    Check your PM then
    Clustered Hosting With Continuous Data Protection (CDP)
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  29. #29
    Join Date
    Jul 2001
    Posts
    892
    1 207.102.1.139 159ms 138ms 148ms TTL: 0 (pm2.stardate.ca ok)
    2 207.102.1.254 148ms 142ms 140ms TTL: 0 (No rDNS)
    3 64.114.172.202 174ms 155ms 410ms TTL: 0 (No rDNS)
    4 204.174.217.6 175ms 153ms 155ms TTL: 0 (vancbc01br01.bb.telus.com fraudulent rDNS)
    5 154.11.10.22 171ms 172ms 169ms TTL: 0 (clgrab21br01.bb.telus.com fraudulent rDNS)
    6 154.11.10.165 172ms 169ms 177ms TTL: 0 (clgrab31br01.bb.telus.com fraudulent rDNS)
    7 205.233.111.194 212ms 203ms 205ms TTL: 0 (chcnil23br00.bb.telus.com fraudulent rDNS)
    8 216.200.254.30 211ms 203ms 217ms TTL: 0 (so-3-1-0.cr1.ord2.us.mfnx.net ok)
    9 64.125.31.45 230ms 229ms 239ms TTL: 0 (so-6-0-0.cr1.dca2.us.mfnx.net ok)
    10 208.184.232.50 244ms 233ms 236ms TTL: 0 (so-4-1-0.cr2.atl2.us.mfnx.net ok)
    11 208.185.0.226 254ms 236ms 243ms TTL: 0 (pos1-0.per1.atl2.us.mfnx.net ok)
    12 66.115.128.53 248ms 237ms 239ms TTL: 0 (tr1.atl2-1-1.national-net.com bogus rDNS: host not found [authoritative])
    13 66.115.128.42 253ms 239ms 248ms TTL: 0 (tr1.atl1-1-8.national-net.com bogus rDNS: host not found [authoritative])
    14 209.51.137.125 297ms 293ms 299ms TTL: 0 (No rDNS)
    15 209.51.131.2 294ms 291ms 286ms TTL: 0 (dv2-atl-core-core-b.dv2.net ok)
    16 209.51.138.218 302ms 294ms 304ms TTL:235 (sydney.myacen.com ok)
    Hopefully this slow network doesnt become the norm for myacen. You deserve better than that for the price.

  30. #30
    Join Date
    Apr 2001
    Location
    United Kingdom
    Posts
    1,651
    Originally posted by WoodShedd


    Hopefully this slow network doesnt become the norm for myacen. You deserve better than that for the price.
    I dont see how that as slow ... maybe you ought to look at the first hop which is 159m/sec.

    302ms - 159ms = 143m/sec and since you are coming from Canada and depending on what connection you are on that is not bad at all.

    Clients going via our Abovenet/National-net link are not affected by this.

    On the other hand, we are working along with the carriers to get this fixed, until then we are rerouting paths to improve customers service.
    Thanks for the continued support.
    Coreix™ | your solution™ www.coreix.net - 08000226734 - ISO27001 Certified
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  31. #31
    Join Date
    Jul 2001
    Posts
    892
    I was referring to previous traceroutes made by other forum members.

    Sorry for the confusion

  32. #32
    Join Date
    Apr 2001
    Location
    United Kingdom
    Posts
    1,651
    Thats understandable
    Coreix™ | your solution™ www.coreix.net - 08000226734 - ISO27001 Certified
    Dedicated Servers - Colocation - Secure Cages - Enterprise & Managed Solutions - Clustering - LoadBalancing - High Availability - Hosted Exchange 2007
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  33. #33
    Join Date
    Nov 2001
    Posts
    5,383
    30k sec from uunet backbone it's flying!

    Who else is having slow speeds or is it just our servers?
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  34. #34
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    Using Net tools to my server in DV2TraceRoute to 209.51.136.34

    Hop (ms) (ms) (ms) IP Address Host name
    1 0 0 0 66.46.176.3 -
    2 0 0 0 216.191.97.41 pos5-3.core1-mtl.bb.attcanada.ca
    3 15 0 16 216.191.65.173 pos8-1.core2-tor.bb.attcanada.ca
    4 46 32 15 216.191.65.70 pos5-0.gwy1-chi.bb.attcanada.ca
    5 31 16 16 216.191.65.38 po-9-2.pr1.ord2.us.mfnx.net
    6 16 15 31 208.185.0.189 so-2-2-0.cr1.ord2.us.mfnx.net
    7 47 31 47 64.125.31.45 so-6-0-0.cr1.dca2.us.mfnx.net
    8 47 62 47 208.184.232.50 so-4-1-0.cr2.atl2.us.mfnx.net
    9 47 47 63 208.185.0.226 pos1-0.per1.atl2.us.mfnx.net
    10 141 234 47 66.115.128.53 tr1.atl2-1-1.national-net.com
    11 47 62 172 66.115.128.42 tr1.atl1-1-8.national-net.com
    12 125 79 46 209.51.137.125 -
    13 172 156 47 209.51.131.2 dv2-atl-core-core-b.dv2.net
    14 78 62 47 209.51.136.34 -

    Trace complete


    Ping 209.51.136.34
    Round trip time to 209.51.136.34: 172 ms
    Round trip time to 209.51.136.34: 62 ms
    Round trip time to 209.51.136.34: 47 ms
    Round trip time to 209.51.136.34: 63 ms
    Round trip time to 209.51.136.34: 46 ms
    Round trip time to 209.51.136.34: 63 ms
    Round trip time to 209.51.136.34: 47 ms
    Round trip time to 209.51.136.34: 62 ms
    Round trip time to 209.51.136.34: 47 ms
    Round trip time to 209.51.136.34: 63 ms


    Average time over 10 pings: 67.2 ms

  35. #35
    Join Date
    Nov 2001
    Posts
    5,383
    I get good pings now however transfer speeds are very very slow
    Clustered Hosting With Continuous Data Protection (CDP)
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  36. #36
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    Mine are still good here. No problems personally and no customer complaints.

    Could you have a bad network card?

  37. #37
    Join Date
    Nov 2001
    Posts
    5,383
    Doubt it on 3 servers.
    Clustered Hosting With Continuous Data Protection (CDP)
    http://www.solidinternet.com
    8 Years of hosting excellence!

  38. #38
    Join Date
    Nov 2001
    Posts
    5,383
    Clustered Hosting With Continuous Data Protection (CDP)
    http://www.solidinternet.com
    8 Years of hosting excellence!

  39. #39
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    Sent you a PM with a download link to test my server download speed against your servers.

  40. #40
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    Using Telstra cable I am seeing about 19kb/Sec

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