Out of interest - affordability/quality. What setup would you use?
If you were setting up a webhost, what setup would you choose over affordability/quality compromise. Please answer these questions.
[list=1][*]Dedicated Server company. e.g Rackspace/Webreseller etc[*]Control Panel e.g Hsphere/Plesk/Cpanel/Ensim[*]Customer managment/control panel integrating solution solution e.g Ubersmith/WHNbilling/Bespoke? (how much for bespoke?)[*]Support system? e.g Phone, Email, Helpdesk (which?)[/list=1]
Not sure what vital things I have missed out. Just getting ideas on how you would run the best web hosting business. Remember that you can't just say XY most expensive, we need to compromise with price over quality to make a seemless running business.
My thoughts (so far) on ur ?'s:
1) depends on how much you can spend monthly... a reseller acount is cheapest(most limitations).. ded. server most expensive (less limitations and better so you dont run into moving 100+ users when ur resller account isnt enuff)
2) From what I'm readin Cpanel is best/easiest (for *nix hosting only)
H-S is only one that can do hybrid accounts (both NT/Linux) but hardest to learn/use
3) Prolly Ubersmith or WHN new one (whenever they get it done)
4) Ticket system that works w email and has knoledge base Perbill or similar), along with live chat.
I think more depending on linux admin expertise (spelling?? oh well)
managed dedicated machine (300-400 mtnh (dont quote me))
WHM/Cpanel 4.8 (no clue ?? anyone pipe in here)
Hostcharge anywhere from free to $39 mnth (not include trans fees)