Web Hosting Talk : Advertising Forums : Employment Offers & Requests : Systems Management Requests : Looking for 24/7 support and server administration

[demokrit]

About us:
We are based in Europe in a non-english speaking country. We have 6 servers at the moment running with cPanel and RHE and CentOS. We are only selling webhosting and domains.

Up untill now we have only had our website in our language. We are about to launch our website in many languages, including English. We will also launch windows servers in the near future.

Our current support:
We provide support in our language from 09-17 by phone, ticket and chat.

Our current server management:
We have been using ezsm.com to manage our servers. We are very dissatisfied with their service as they screw up a lot when it comes to upgrading Apache/PHP/MySQL. We have a special setup but they always ignore this and tries to setup what their default customer have - resulting in a lot of headaches for us.

Our needs/requirements:
- We want a provider that can take care of all our servers AND provide support in English.
- Ability to provide support in other European languages would be a plus.
- Support must be done through our systems as we have programmed our own ticket and chat.
- Support must be provided by ticket, chat and phone.
- You must be established - been in buisness for at least 1 year.
- Able to manage both linux/windows.
- Support and management 24/7

[theremin]

Im the guy you are looking for. I speak British English and Portuguese as mother tongue. Im not a company, yet a professional with 4+ years of experience.

What would be your e-mail address?

Regards

[FirmbIT]

I can do all that is required including having spanish support if needed as I have a spanish speaking administrator. Feel free to email sales@firmbit.com

[jts-online]

Hi

We are a german Full-Service-Provider, which is specialized in managed services.

Our Language skills:
- german
- dutch
- french
- english
- hungary

Just Contact us:

email: info@jts-online.de
msn: support4jts@hotmail.de
aim: support4jts
yahoo: jokertechsystems
ICQ: 465678430
jabber: hoen@jabber.jts-online.de


Cheers

johannes hoen

[hostechsupport]

Originally Posted by demokrit

About us:
We are based in Europe in a non-english speaking country. We have 6 servers at the moment running with cPanel and RHE and CentOS. We are only selling webhosting and domains.

Up untill now we have only had our website in our language. We are about to launch our website in many languages, including English. We will also launch windows servers in the near future.

Our current support:
We provide support in our language from 09-17 by phone, ticket and chat.

Our current server management:
We have been using ezsm.com to manage our servers. We are very dissatisfied with their service as they screw up a lot when it comes to upgrading Apache/PHP/MySQL. We have a special setup but they always ignore this and tries to setup what their default customer have - resulting in a lot of headaches for us.

Our needs/requirements:
- We want a provider that can take care of all our servers AND provide support in English.
- Ability to provide support in other European languages would be a plus.
- Support must be done through our systems as we have programmed our own ticket and chat.
- Support must be provided by ticket, chat and phone.
- You must be established - been in buisness for at least 1 year.
- Able to manage both linux/windows.
- Support and management 24/7

Please check your PM.All the details has been provided.

[demokrit]

You have to have a company to be considered.

The provider(s) that we consider suitable will get to manage 1 server for a certain time frame. If we are satisfied with the service the provider will get to manage all our servers.

No provider will provide support for our customers before we have approved the server management service.

If you can answer these questions it would help in the selection process:
1. When did you establish your company?
2. How many employees do you have?
3. Any well know references?
4. Can you guarantee response within 30 minutes at any time of the day from a sysadmin if problems with a server arise?

[hostechsupport]

Originally Posted by demokrit

You have to have a company to be considered.

The provider(s) that we consider suitable will get to manage 1 server for a certain time frame. If we are satisfied with the service the provider will get to manage all our servers.

No provider will provide support for our customers before we have approved the server management service.

If you can answer these questions it would help in the selection process:
1. When did you establish your company?
2. How many employees do you have?
3. Any well know references?
4. Can you guarantee response within 30 minutes at any time of the day from a sysadmin if problems with a server arise?

Have replied to your questions.Please check your PM

[UDS]

we would be happy to detail our serveice and extend our support to you. Please contact us for details .