Greetings !!
U&D Square is accepting under following plans:
Support Plans
A) True 24x7 Full support (Shared):
Support Includes unlimited help desk support with 30 min. response and 2 hrs resolution. Unlimited live chat, server management and server monitoring.
Description:: Shared 24x7 support by Level1-level2 administrators. Computer engineer+ RHCE or MCSE + Minimum 2 years of experience in providing web-hosting support. Familiar with all widely used control panels For Windows/Linux and ability to work on both the OS. Maximum 30 min. response time is guaranteed and 2 hrs resolutions.
Costing
tarting from $999 to $1199 per team per month
B) True 24x7 Full support (Dedicated):
Dedicated support Includes unlimited help desk support with 15 min. response and 2 hrs resolution. Unlimited live chat, server management and server monitoring , security , updated, upgrades etc.
Description:: Dedicated 24x7 support by Level1-Level2 administrators. Computer engineers+ RHCE or MCSE + Minimum 2-3 years of experience in providing web-hosting support. Familiar with all widely used control panels For Windows/Linux and ability to work on both the OS. 15 min. response and 2 hrs resolutions. If problem is complex or time consuming then follow up mail every hr. until problem is resolved. Total 4 administrators in one team. 4th admin would be backup admin that will work during weekly/other off of other three administrators.
Costing:$1299 to $1599 per team per month.
c)Level1 helpdesk + chat support is available at $799 per month.
D) 24x7 Server management paln $25 per server per month
Costing:contact us via
e-mail for costing.
Ultimate Infrastructure:- Windows + Linux based hi-tech computer systems
- 3500 sq. feet office space with sitting capacity of 250 people in three shifts.
- 2 MBPS line with load balancing for 99.99% uptime.
- Up to 8 hrs UPS backup + 40 KVA Generator for redundant power supply for whole facility.
- Maximum security to your data via hardware and software firewall and antivirus.
- 24x7 access to the VoIP so that your team can talk to you all the time.
- 24x7 live camera access to see your team working for you.
High quality Resources:- Top quality experienced resources top support Windows and Linux based control panels and servers.
- Deeper understanding of all widely used Control Panels.
- All admins have done MRS (Minimum Requirement Skills) for hosting support.
- Replacements guarantee with in 24 hrs if any of the team member is not performing as per your expectations.
- One project manager available all the time to resolve any internal issue.
Maximum Transparency:- Select the Dedicated plan and review the resumes of available resources.
- Select the resources that suite best to you and schedule the interview
- Talk to the resources online ( chat + webcam) or via phone
- Sign NDA and SLA for assured service quality.
For further details please send your
inquires or
visit our website.. You can also send the request
From here
Note: Please note that the "Live Chat" on our website is not for sales support , it may not be active 24x7 for this offer. If you have any question the best way is contact us via
e-mail or
From our website
Thank you.
Engagement Manager
Linear Mode
