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  #1  
Old 05-18-2007, 11:30 PM
rizwan65 rizwan65 is offline
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WesternAvenue.biz again down


WesternAvenue.biz again down

I am facing frequent downtimes with them since I signed-up



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  #2  
Old 05-19-2007, 01:32 AM
manadospace manadospace is offline
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Join Date: Apr 2007
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yes, over 3 weeks i lost contact with them or my email never get replies, thanks i never use service from western
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  #3  
Old 05-19-2007, 12:49 PM
matador matador is offline
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Me too !

Damn it !
Sucks a lot

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  #4  
Old 05-19-2007, 12:59 PM
manadospace manadospace is offline
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anyone order from wester avenue??

  #5  
Old 05-20-2007, 12:30 PM
WAbizTony WAbizTony is offline
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manadospace, please use www.westernavenue.biz/contact.php when emailing us. we have not received any emails from you.

the drives had to do a few fscks to fix a few errors. I promise we are aware of all downtime issues and give them our full attention to get our servers back up. with fscks we have to wait for them to finish before the machine comes back online. there is no way to stop them if the server forces a fsck when it starts up.

  #6  
Old 05-25-2007, 06:52 PM
WAbizTony WAbizTony is offline
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Hello,
We have been informed by fdcservers.net that our hard drive has failed on our cpanel server. They installed a new hard drive for us and set up our old drive as a slave drive. I am working on seeing if there is any possibility of data recovery.
- Anthony

  #7  
Old 05-25-2007, 07:28 PM
WAbizTony WAbizTony is offline
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Update: I have Scott from admingeekz working with us to attempt to restore as much data as possible on the new drive.

  #8  
Old 05-25-2007, 09:41 PM
manadospace manadospace is offline
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Join Date: Apr 2007
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well i mean 2 weeks maybe to continue my custom order, dont know if you still available with this downtime so long?

  #9  
Old 05-25-2007, 10:14 PM
WAbizTony WAbizTony is offline
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Quote:
Originally Posted by manadospace View Post
well i mean 2 weeks maybe to continue my custom order, dont know if you still available with this downtime so long?
Have you paid for an account yet? Ive replied to all of your sales emails I think.

  #10  
Old 05-25-2007, 10:15 PM
WAbizTony WAbizTony is offline
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Another update... scott and his staff are working on this very difficult project. Most of the data we need is scattered in the lost and found folder. Scott and his staff are working to put all the data back together to try to get us back online soon. I am very thankful for their help.

  #11  
Old 05-25-2007, 10:20 PM
manadospace manadospace is offline
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Join Date: Apr 2007
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Quote:
Originally Posted by WAbizTony View Post
Have you paid for an account yet? Ive replied to all of your sales emails I think.
i will PM you...and can you remind me too if your already done and online and ready to rock again...

  #12  
Old 05-25-2007, 11:05 PM
WAbizTony WAbizTony is offline
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We are looking at another 24 hours until everything is restored. I will continue to post updates.

  #13  
Old 05-26-2007, 05:25 AM
Johnny D Johnny D is offline
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Please keep us updated, this is very frustrating.

  #14  
Old 05-26-2007, 09:41 AM
ayksolutions ayksolutions is offline
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Good to see that Tony is keeping everyone informed. Hopefully all works out for the best.

  #15  
Old 05-26-2007, 11:07 AM
raine raine is offline
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Join Date: Feb 2002
Location: Canada
Posts: 159
I've had similar problems, unfortunately.

Since joining, my sites have not worked for the past month. I was going to opt for the refund, but figured I'd let it ride out the month. Unfortunately, it hasn't gotten better so I have decided to cancel the service - I believe I haven't had one FULL day of uptime yet.

Tony's a nice guy, but I my customers don't take that as an excuse as to why their sites are down.

Hopefully this gets resolved soon before he loses more business.

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