the drives had to do a few fscks to fix a few errors. I promise we are aware of all downtime issues and give them our full attention to get our servers back up. with fscks we have to wait for them to finish before the machine comes back online. there is no way to stop them if the server forces a fsck when it starts up.
We have been informed by fdcservers.net that our hard drive has failed on our cpanel server. They installed a new hard drive for us and set up our old drive as a slave drive. I am working on seeing if there is any possibility of data recovery.
Another update... scott and his staff are working on this very difficult project. Most of the data we need is scattered in the lost and found folder. Scott and his staff are working to put all the data back together to try to get us back online soon. I am very thankful for their help.
Since joining, my sites have not worked for the past month. I was going to opt for the refund, but figured I'd let it ride out the month. Unfortunately, it hasn't gotten better so I have decided to cancel the service - I believe I haven't had one FULL day of uptime yet.
Tony's a nice guy, but I my customers don't take that as an excuse as to why their sites are down.
Hopefully this gets resolved soon before he loses more business.