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  1. #1

    WesternAvenue.biz again down

    WesternAvenue.biz again down

    I am facing frequent downtimes with them since I signed-up

  2. #2
    yes, over 3 weeks i lost contact with them or my email never get replies, thanks i never use service from western
    __________________

  3. #3
    Join Date
    Mar 2003
    Location
    WhereIts, Summer
    Posts
    32

    Me too !

    Damn it !
    Sucks a lot

  4. #4
    anyone order from wester avenue??

  5. #5
    Join Date
    Jul 2004
    Location
    Chicago, IL, USA
    Posts
    139
    manadospace, please use www.westernavenue.biz/contact.php when emailing us. we have not received any emails from you.

    the drives had to do a few fscks to fix a few errors. I promise we are aware of all downtime issues and give them our full attention to get our servers back up. with fscks we have to wait for them to finish before the machine comes back online. there is no way to stop them if the server forces a fsck when it starts up.

  6. #6
    Join Date
    Jul 2004
    Location
    Chicago, IL, USA
    Posts
    139
    Hello,
    We have been informed by fdcservers.net that our hard drive has failed on our cpanel server. They installed a new hard drive for us and set up our old drive as a slave drive. I am working on seeing if there is any possibility of data recovery.
    - Anthony

  7. #7
    Join Date
    Jul 2004
    Location
    Chicago, IL, USA
    Posts
    139
    Update: I have Scott from admingeekz working with us to attempt to restore as much data as possible on the new drive.

  8. #8
    well i mean 2 weeks maybe to continue my custom order, dont know if you still available with this downtime so long?

  9. #9
    Join Date
    Jul 2004
    Location
    Chicago, IL, USA
    Posts
    139
    Quote Originally Posted by manadospace View Post
    well i mean 2 weeks maybe to continue my custom order, dont know if you still available with this downtime so long?
    Have you paid for an account yet? Ive replied to all of your sales emails I think.

  10. #10
    Join Date
    Jul 2004
    Location
    Chicago, IL, USA
    Posts
    139
    Another update... scott and his staff are working on this very difficult project. Most of the data we need is scattered in the lost and found folder. Scott and his staff are working to put all the data back together to try to get us back online soon. I am very thankful for their help.

  11. #11
    Quote Originally Posted by WAbizTony View Post
    Have you paid for an account yet? Ive replied to all of your sales emails I think.
    i will PM you...and can you remind me too if your already done and online and ready to rock again...

  12. #12
    Join Date
    Jul 2004
    Location
    Chicago, IL, USA
    Posts
    139
    We are looking at another 24 hours until everything is restored. I will continue to post updates.

  13. #13
    Join Date
    Dec 2005
    Location
    Swansea, United Kingdom
    Posts
    347
    Please keep us updated, this is very frustrating.

  14. #14
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,597
    Good to see that Tony is keeping everyone informed. Hopefully all works out for the best.

  15. #15
    Join Date
    Feb 2002
    Location
    Canada
    Posts
    159
    I've had similar problems, unfortunately.

    Since joining, my sites have not worked for the past month. I was going to opt for the refund, but figured I'd let it ride out the month. Unfortunately, it hasn't gotten better so I have decided to cancel the service - I believe I haven't had one FULL day of uptime yet.

    Tony's a nice guy, but I my customers don't take that as an excuse as to why their sites are down.

    Hopefully this gets resolved soon before he loses more business.

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