Web Hosting Talk : Advertising Forums : Software & Scripts Offers & Requests : Software & Scripts Offers : Free SupportTrio (Helpdesk) and TrioLive (Live Chat) Software!

[jvandeboom]

Whats better than the combination of SupportTrio & TrioLive features? Being able to start using the combination (or either product by itself) for FREE!

ActiveCampaign, Inc. now offers a free version of SupportTrio and a free version of Triolive. What does this mean?

• SupportTrio Free = A free help desk / ticket solution / email management solution
• TrioLive Free = A free live chat system for your web site.

Since we now offer a free version of both SupportTrio and TrioLive there is no need for our limited 30 day trials. Simply request and install a free version and should you wish to upgrade to paid at anytime it is just as easy to convert your free version to a paid version.

To view more details click on either products name above and just let us know if you have any questions!

[David]

Very interesting I may have to give this a go later this afternoon.
I was always interested in SupportTrio but wasn't aware you offered a livechat solution as well!

[jvandeboom]

Good to hear! TrioLive has been around for some time now and you will be happy to notice the extensive integration between tickets and chats.

Just let us know if you have any questions!

[Jedito]

What are the limitations of the free versions of each?

[wise]

I would like to say That ST is one of the best peices of software we have ever used. The helpdesk and KB are outstanding along with the list of features. It is by far the easiest to setup also.

I recommend anyone interested in a ticket solution etc check it out - you wont be dissapointed.

[jvandeboom]

Thanks for the kind comments Wise!



Jedito -

Here are the details for the free versions of SupportTrio and TrioLive.

SupportTrio Free:

Up to 3 Admin Users
Up to 1 Email Address To Be Parsed
Up to 3 Departments
Powered By SupportTrio Notice

TrioLive Free

Allows 1 operator to be logged in at a time
Powered By TrioLive Notice

Besides the items listed above you are not restricted at all. You can even install both and have full ticket/chat integration.

If you have any further questions just let me know.

[edu4vision]

The powered by notice is in the email sent to customers or just in the website?

Do you have email piping features?

[jvandeboom]

There is no notice in the emails sent to your customers. The only notice is on the public section (public helpdesk or public visitor chat window)

SupportTrio supports PIPE or POP for your email parsing.