Results 1 to 16 of 16
  1. #1
    Join Date
    Jan 2004
    Location
    York, UK
    Posts
    371

    Tailormadeservers (colo4dallas) down?

    Can anyone confirm/deny that TMS (or any other provider based in C4D) is off the net at the moment.

    I'm getting no routing after the first hop into the DC (trying to find a route to 72.9.144.91 or TMS's sales site):
    Code:
      1    <1 ms    <1 ms    <1 ms  192.168.1.1
      2    <1 ms    <1 ms    <1 ms  87-127-94-17.no-dns-yet.enta.net [87.127.94.17]
      3    33 ms    32 ms    32 ms  chestnut.dsl.enta.net [84.45.242.68]
      4    32 ms    32 ms    32 ms  vlan4001.global-switch.dsl.enta.net [84.45.242.65]
      5   231 ms   120 ms    33 ms  te5-1.global-switch.core.enta.net [84.45.242.45]
      6    33 ms    45 ms    33 ms  213.161.65.58.enta.net [213.161.65.58]
      7    33 ms    33 ms    33 ms  so-0-0-0.mpr1.lhr2.uk.above.net [64.125.27.225]
      8     *       33 ms    33 ms  abv-l3-pni.London1.Level3.net [208.185.188.186]
      9    33 ms    33 ms    33 ms  ae-0-54.bbr2.London1.Level3.net [4.68.116.98]
     10   134 ms   135 ms   136 ms  as-0-0.bbr2.Dallas1.Level3.net [64.159.0.137]
     11   135 ms   136 ms   134 ms  ae-11-51.car1.Dallas1.Level3.net [4.68.122.13]
     12   135 ms   136 ms   135 ms  COLO4-DALLA.car1.Dallas1.Level3.net [8.9.232.74]
     13     *        *        *     Request timed out.
     14     *        *        *     Request timed out.
     15     *        *        *     Request timed out.
     16     *        *        *     Request timed out.
    Last edited by dspillettt; 05-12-2007 at 04:34 PM.

  2. #2
    Join Date
    Nov 2002
    Posts
    40
    yes. i posted another thread just 1 minutes ago about it.. my server and their website is down from 30 minutes i just bought this server on yesterday

  3. #3
    Join Date
    Jun 2003
    Location
    UK
    Posts
    6,616
    Jose knows as he is on AIM but he think its something upstream from him so its a matter of sitting and waiting

  4. #4
    Join Date
    Jan 2004
    Location
    York, UK
    Posts
    371
    Quote Originally Posted by a2b2 View Post
    Jose knows as he is on AIM but he think its something upstream from him so its a matter of sitting and waiting
    He's on MSN too. Idiot here didn't think to check before posting here...

  5. #5
    Join Date
    Dec 2002
    Posts
    83
    Ours were down for 23 minutes but they are back now.

    Scott

  6. #6
    Join Date
    Jan 2004
    Location
    York, UK
    Posts
    371
    Looks like my kit is visible too.

  7. #7
    Join Date
    Nov 2002
    Location
    Under the sea
    Posts
    4,208
    Everything is back down again

  8. #8
    Join Date
    Nov 2002
    Posts
    40
    TMS is down again from more than 15 minutes
    it's second outage on today. servers came back after 40 minutes at previous outage.. what's happening?

  9. #9
    Join Date
    Feb 2003
    Location
    Dallas, TX
    Posts
    1,498
    Looks like we have a faulty module on our Cisco 4006 router. We're currently online with the same router but we'll be replacing it with our 6509 (higher-end) router within the next few hours.

    If you're currently experiencing problems, do let me know here or via IM. Everything should be running normally since the last outage was resolved.

    JoseQ

  10. #10
    Thanks for the update Jose!

    Will there be any major downtime for the replacement router? Any idea on timeframe just so we are prepared.

  11. #11
    Join Date
    May 2001
    Location
    Islamabad, Pakistan
    Posts
    635
    Intresting..


    1 Cisco-M-XI-Vlan8.Space.Net (193.149.44.157) 0.953 ms 1.164 ms 0.848 ms
    2 Cisco-M-XII-GE0-1.Space.Net (193.149.44.115) 1.150 ms 0.608 ms 0.436 ms
    3 Cisco-M-XX-P1-0.Space.Net (195.30.3.205) 1.307 ms 0.769 ms 1.105 ms
    4 Cisco-M-XXI-vlan2102.Space.Net (195.30.3.124) 1.647 ms 1.605 ms 1.878 ms
    5 ge-1-2-0-zcr2.muc.cw.net (62.208.255.161) 1.545 ms 1.560 ms 1.500 ms
    6 so-4-3-0-dcr2.fra.cw.net (195.2.2.81) 9.220 ms 8.942 ms 8.925 ms
    7 so-4-0-0-dcr1.amd.cw.net (195.2.10.149) 22.182 ms 22.524 ms 22.678 ms
    8 as0-dcr2.amd.cw.net (195.2.10.154) 22.388 ms 22.035 ms 22.642 ms
    9 so-3-0-0-dcr1.tsd.cw.net (195.2.10.105) 28.984 ms 29.336 ms so-4-0-0-dcr1.tsd.cw.net (195.2.10.146) 161.609 ms
    10 as0-dcr2.tsd.cw.net (195.2.10.166) 29.039 ms 29.667 ms 29.077 ms
    11 195.50.118.229 (195.50.118.229) 29.327 ms 29.431 ms 29.666 ms
    12 ae-0-52.bbr2.London1.Level3.net (4.68.116.34) 29.908 ms ae-0-54.bbr2.London1.Level3.net (4.68.116.98) 29.214 ms ae-0-56.bbr2.London1.Level3.net (4.68.116.162) 29.668 ms
    13 as-0-0.bbr2.Dallas1.Level3.net (64.159.0.137) 130.953 ms 131.294 ms ae-0-0.bbr1.Dallas1.Level3.net (64.159.1.109) 155.127 ms
    14 ae-21-54.car1.Dallas1.Level3.net (4.68.122.109) 132.474 ms ae-11-51.car1.Dallas1.Level3.net (4.68.122.13) 133.219 ms ae-11-53.car1.Dallas1.Level3.net (4.68.122.77) 133.641 ms
    15 COLO4-DALLA.car1.Dallas1.Level3.net (8.9.232.74) 133.925 ms 134.605 ms 134.621 ms
    16 72.249.0.66 (72.249.0.66) 132.898 ms 134.053 ms 134.498 ms
    17 72.249.0.65 (72.249.0.65) 135.764 ms 134.194 ms 134.486 ms
    18 72.249.0.66 (72.249.0.66) 133.417 ms 132.301 ms 134.914 ms
    19 72.249.0.65 (72.249.0.65) 133.012 ms 133.800 ms 132.132 ms
    20 72.249.0.66 (72.249.0.66) 134.561 ms 135.407 ms 134.958 ms
    21 72.249.0.65 (72.249.0.65) 135.132 ms 135.613 ms 134.576 ms
    22 72.249.0.66 (72.249.0.66) 135.949 ms 134.645 ms 135.103 ms
    23 72.249.0.65 (72.249.0.65) 133.837 ms 134.562 ms 135.658 ms
    24 72.249.0.66 (72.249.0.66) 135.522 ms 133.091 ms 135.809 ms
    25 72.249.0.65 (72.249.0.65) 133.080 ms 134.151 ms 135.621 ms
    26 72.249.0.66 (72.249.0.66) 132.487 ms 133.757 ms 135.178 ms
    27 72.249.0.65 (72.249.0.65) 132.769 ms 135.495 ms 134.840 ms
    28 72.249.0.66 (72.249.0.66) 134.672 ms 133.526 ms 132.985 ms
    29 72.249.0.65 (72.249.0.65) 136.247 ms 133.299 ms 133.903 ms
    30 72.249.0.66 (72.249.0.66) 134.217 ms 138.037 ms 136.685 ms

  12. #12
    Join Date
    May 2001
    Location
    Islamabad, Pakistan
    Posts
    635
    okay, its back up..

  13. #13
    Join Date
    Aug 2003
    Location
    West coast of Canada
    Posts
    40

    TMS Rare Outage

    For anyone who's new to TMS or concerned about this outage, I can tell you that having been with Jose and TMS for the better part of 4 years now with multiple boxes, this is VERY rare.

    Worry not for this is not the norm!

  14. #14
    Join Date
    Sep 2005
    Location
    In canada
    Posts
    3,374
    Quote Originally Posted by v3mediaworks View Post
    For anyone who's new to TMS or concerned about this outage, I can tell you that having been with Jose and TMS for the better part of 4 years now with multiple boxes, this is VERY rare.

    Worry not for this is not the norm!

    Oh thanks i am really worried cause my server was down too, its only like 7 days old only.

    Plus i am still having issues, tracert is hitting really high pings at collo4dallas so wonder if that issue will be resolved soon too.
    Here is my tracert if anyone is interested.

    PHP Code:
    L:\Documents and Settings\Administrator>tracert 72.9.156.122

    Tracing route to 72.9.156.122
    .tailormadeservers.com [72.9.156.122]
    over a maximum of 30 hops:

      
    1     9 ms    11 ms     7 ms  myiphere.
      
    2    21 ms    11 ms     7 ms  rd2ha-ge3-0-1.ss.shawcable.net [64.59.183.3]
      
    3    16 ms    19 ms    16 ms  rc2nr-atm1-0-1.wp.shawcable.net [66.163.76.217]

      
    4    38 ms    36 ms    35 ms  rc2ch-pos1-0-0.il.shawcable.net [66.163.77.94]
      
    5    38 ms    37 ms    35 ms  rc1ch-ge1-0-0.il.shawcable.net [66.163.65.1]
      
    6     *        *        *     Request timed out.
      
    7    70 ms    36 ms    47 ms  ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129]

      
    8    75 ms    75 ms    72 ms  ae-0-0.bbr2.Dallas1.Level3.net [64.159.1.110]
      
    9    87 ms    77 ms    75 ms  ae-21-54.car1.Dallas1.Level3.net [4.68.122.109]

     
    10   289 ms   235 ms   227 ms  COLO4-DALLA.car1.Dallas1.Level3.net [8.9.232.74]

     
    11    80 ms    89 ms    76 ms  72.249.0.66
     12    74 ms    74 ms    76 ms  72.9.156.122
    .tailormadeservers.com [72.9.156.122
    ]

    Trace complete

  15. #15
    Join Date
    Jan 2004
    Location
    York, UK
    Posts
    371
    Quote Originally Posted by v3mediaworks View Post
    For anyone who's new to TMS or concerned about this outage, I can tell you that having been with Jose and TMS for the better part of 4 years now with multiple boxes, this is VERY rare.
    Worry not for this is not the norm!
    I'll second that. Not four years, but I've had a server with TMS for a while now (about two years off the top of my head) and the only appreciable period of down time other than last night, ignoring those that were my fault , was the data-center move the other month which itself seemed well planned and executed.

    Also, Jose has always been both quick and useful in his responses when I have had reason to raise questions via support tickets or IM.

  16. #16
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,710
    Quote Originally Posted by Energizer Bunny View Post
    Oh thanks i am really worried cause my server was down too, its only like 7 days old only.

    Plus i am still having issues, tracert is hitting really high pings at collo4dallas so wonder if that issue will be resolved soon too.
    Here is my tracert if anyone is interested.

    PHP Code:
    L:\Documents and Settings\Administrator>tracert 72.9.156.122

    Tracing route to 72.9.156.122
    .tailormadeservers.com [72.9.156.122]
    over a maximum of 30 hops:

      
    1     9 ms    11 ms     7 ms  myiphere.
      
    2    21 ms    11 ms     7 ms  rd2ha-ge3-0-1.ss.shawcable.net [64.59.183.3]
      
    3    16 ms    19 ms    16 ms  rc2nr-atm1-0-1.wp.shawcable.net [66.163.76.217]

      
    4    38 ms    36 ms    35 ms  rc2ch-pos1-0-0.il.shawcable.net [66.163.77.94]
      
    5    38 ms    37 ms    35 ms  rc1ch-ge1-0-0.il.shawcable.net [66.163.65.1]
      
    6     *        *        *     Request timed out.
      
    7    70 ms    36 ms    47 ms  ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129]

      
    8    75 ms    75 ms    72 ms  ae-0-0.bbr2.Dallas1.Level3.net [64.159.1.110]
      
    9    87 ms    77 ms    75 ms  ae-21-54.car1.Dallas1.Level3.net [4.68.122.109]

     
    10   289 ms   235 ms   227 ms  COLO4-DALLA.car1.Dallas1.Level3.net [8.9.232.74]

     
    11    80 ms    89 ms    76 ms  72.249.0.66
     12    74 ms    74 ms    76 ms  72.9.156.122
    .tailormadeservers.com [72.9.156.122
    ]

    Trace complete
    I doubt that is actually indicative of a problem.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •