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  1. #1
    Join Date
    May 2002
    Location
    Internet / Colorado
    Posts
    1,660

    Anyone still having timeouts with webreseller.net?

    Are you guys still having timeouts with your servers? Its much better than yesterday but still dropping a few at times, anyone got an update on how the move is going?

  2. #2
    Join Date
    Feb 2002
    Posts
    41
    Yes, I'm still experiencing it here as well. I was going to wait until Monday to post to see if it would be fixed by then.

    The packet loss is not at the levels we were seeing yesterday, but it is certainly high and impacting performance compared to the service level before the move. Hopefully this is just a temporary problem that is being worked on as we speak.

    I would hate to have these slower speeds as the new Webreseller norm.

  3. #3
    The move is still in progress.. i know this because my server hasnt been moved yet, give them a few days till they complete the move and everything should be back to normal. It isnt an easy task to move 600+ servers to another location. We all should be greatful that we get to keep the same IP's and still keep our connection somewhat descent in most cases either we would need to get new ip's or one side shutoff while the other stays up. I still dont see how they are doing it, how are they having routes going to two different locations for the same IP blocks , well that is probably the reason for the packet loss anyhow i am assuming, its goign to one location and timing out and the next packet goes to the other location and is able to connect.. maybe maybe not but we are still lucky.

  4. #4
    Join Date
    Mar 2001
    Location
    Downunder..
    Posts
    2,612
    Maybe you can wait for Joe to comment again

  5. #5
    Join Date
    Feb 2002
    Location
    New York
    Posts
    285
    We currently have 1 server with webreseller planning on getting more as soon as this whole thing is solved. Right now both datacenters are close from each other so what is been done is that both datacenters are networked together until the move is complete that is why we don't need to change IP's. Everything should be solved by this week. About my server we did expecienced heavy packet loss yesterday but after 10pm everything came back to normal as I have been told there should be no packet loss at this time. If I was you I will submit a ticket. With some ping results.
    WCSWEB.NETWORKS - 24x7 Support We're here to help anytime, day or night!
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  6. #6
    Join Date
    Nov 2001
    Posts
    1,262
    they called me and told me tuesday everything will be totally back to normal

    i was'nt here when they called so they sent me an email too .

    guess they called because i submitted a TT.

    but yes my server has almost no PL right now but yesterday there was a ton.

    can't wait until it gets back to the norm.

    and my server has'nt been moved yet either as its same uptime.

  7. #7
    Join Date
    Feb 2002
    Posts
    2,120
    well, looks ok at my end (I tried a couple of times, not monitoring all the time)

  8. #8
    Join Date
    Jun 2001
    Posts
    960
    Could you please try to download from uu.net and post your result?

    Here's the result from my server at Webreseller:

    wget ftp://ftp.uu.net/uumap.tar.Z

    11:20:08 (204.52 KB/s) - `uumap.tar.Z' saved [8520221]

    It was used to be about 4-5 MB/s before and I hope they would fix it by Tuesday.

  9. #9
    Join Date
    Nov 2001
    Posts
    1,262
    Originally posted by twrs
    Could you please try to download from uu.net and post your result?

    Here's the result from my server at Webreseller:

    wget ftp://ftp.uu.net/uumap.tar.Z

    11:20:08 (204.52 KB/s) - `uumap.tar.Z' saved [8520221]

    It was used to be about 4-5 MB/s before and I hope they would fix it by Tuesday.
    08:04:16 (2.24 MB/s) - `uumap.tar.Z' saved [8520221]

    although its not the usual 4-5 its still quick

  10. #10
    Join Date
    Feb 2002
    Location
    New York
    Posts
    285
    Its getting there

    09:08:27 (3.98 MB/s) - `uumap.tar.Z' saved [8520221]
    WCSWEB.NETWORKS - 24x7 Support We're here to help anytime, day or night!
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  11. #11
    Join Date
    Nov 2001
    Posts
    1,262
    Originally posted by WCSWEB
    Its getting there

    09:08:27 (3.98 MB/s) - `uumap.tar.Z' saved [8520221]
    k well we at least know its way way better than it was on friday so i'm happy

  12. #12
    Join Date
    Jun 2001
    Posts
    960
    That's weird. I just tried again with even worse result:

    12:38:49 (182.13 KB/s) - `uumap.tar.Z' saved [8520221]

    If we're on the same network, how could the speed be different???

  13. #13
    I just tried with my server:

    20:15:39 (86.30 KB/s) - `uumap.tar.Z.1' saved [8520221]

    I guess they still need to fine tune the connection a 'little' ... Far from the 4 MB/s + we're used to seeing...

    Download speed seems to be great, though...

  14. #14
    Join Date
    Feb 2002
    Posts
    2,120
    maybe your bandwidth us capped?

  15. #15
    Join Date
    Nov 2001
    Posts
    1,262
    13:53:36 (3.34 MB/s) - `uumap.tar.Z' saved [8520221]

    mines doing fine

    and mine has'nt been moved its still got the same uptime how about you guys have you been moved yet?

  16. #16
    ncftpget ftp://ftp.uu.net/uumap.tar.Z
    uumap.tar.Z: 8.13 MB 151.09 kB/s

  17. #17
    No, mine hasn't been moved yet.

  18. #18
    Join Date
    May 2002
    Location
    Internet / Colorado
    Posts
    1,660
    mine hasn't been moved yet either

    uumap.tar.Z: 8.13 MB 145.60 kB/s
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  19. #19
    Join Date
    Nov 2001
    Posts
    1,262
    wierd why if both my server and yours hasnt moved yet would mine be running fine and yours not?

    maybe different switches or somthing?

  20. #20
    Join Date
    May 2002
    Location
    Internet / Colorado
    Posts
    1,660
    heh, i have no idea, i wish they would give us an update on whats going on
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  21. #21
    Im not moved either..

    Is anyone on this board moved?

  22. #22
    Join Date
    Aug 2001
    Location
    California
    Posts
    1,211
    I don't think that they have moved any of the servers as of yet, as they were preparing the network switch. I wish however, that they would notify us when they do in fact intend to move the servers so we can in turn notify our clients of the downtime in advance.

    Here are my results
    14:45:42 (113.90 KB/s) - `uumap.tar.Z' saved [8520221]

    -Steven
    https://www.ihnetworks.com
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  23. #23
    Join Date
    Apr 2002
    Location
    Philadelphia, PA
    Posts
    19

    Exclamation Update on the move

    Hello,
    The server move did begin as originally scheduled on Saturday June 29th. We have moved hundreds of servers and only have a couple hundred left to move. There will be many inconsistencies in the download performance on all servers until the move is finalized. We are aiming for Tues. or Wed. of this week to have the move finalized. After this point the network will be back to normal operations. We apologize for the inconvenience that this move has caused, but would like to assure you that we don't plan on moving again.


    To give you a brief run down of our continued plan of action, the first things to get moved on Monday will be the remaining IBM x300 series servers. We will then continue with the remaining Multitenant servers (the reseller VPS accounts). Then will then leave us with only the P4 servers and a few of the P3 specials. I hope this update helps to answer any questions that you may have.


    -Paul Rice
    CTO- WebReseller.Net

  24. #24
    Join Date
    May 2002
    Location
    Internet / Colorado
    Posts
    1,660
    ok great!! Thanks for the update!! that is very good news to hear!
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  25. #25
    Join Date
    Nov 2001
    Posts
    1,262
    yes it is

    so any et on how long a server will be down once its taken offline?

    hopefully 10-15 mins max?

    thanks for the update btw.

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