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Thread: Remote Techs Needed!
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07-14-2002, 05:07 PM #1Web Hosting Master
- Join Date
- Dec 2000
- Location
- Indianapolis, IN
- Posts
- 1,748
Remote Techs Needed!
Remote Tech Needed!
We are looking to add 2/4 people to our support staff over the next few weeks. It is very important that anyone seeking these positions is willing to take the initiative to monitor the queue without supervision and answer tickets with a high quality of customer service and speed.
The following qualifications are a MUST:
# RedHat Linux 6.2-7.2
# Windows 2000
# FreeBSD ( Is a Plus )
# PHP
# ASP
# mySQL
# Perl
# SSI
# SSL
# Apache
# FTP
# DNS
# OutLook and Eudora for Email support
# CPanel and WHM (A MUST)
# H-Sphere Control Panel (A MUST)
Other Requirements
# Can work unsupervised (A MUST)
# Be at least 18 years of age
# Good standard of English
# Ability to work in a team environment
# Good customer relation skills
# Willingness to learn
# Can work well under stress
# Must be located within the continental US
We are looking for 2 techs that will be able to monitor tickets / live chat. The shifts that are available are 9am to 6pm ET Monday - Friday and 6pm to 2am Sunday - Thursday. We always like to provide an answer within 1 to 2 hours.
Pay is based on per ticket basis. Pay per ticket is based on your knowledge/experience. If you are based in Orlando, FL there will be possible opportunity to move up to a full time technical position after 90 days.
95% of tickets submitted are "How do I" based questions.
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07-14-2002, 11:05 PM #2Newbie
- Join Date
- Apr 2002
- Posts
- 28
I can do that
Hi,
I am Atif and working as a remote admin in a hosting company. I have a work experience of about 4-years on Unix/Linux and about 2-years with purly hosting services. I can provide my services remotely.
Contact:matifmunir@hotmail.com
Atif
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07-15-2002, 10:40 AM #3Web Hosting Master
- Join Date
- Dec 2000
- Location
- Indianapolis, IN
- Posts
- 1,748
Atif Munir did you send me a resume? If not please send it over to brad[at]vortechhosting.com
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07-15-2002, 10:54 AM #4Junior Guru
- Join Date
- Jun 2002
- Posts
- 189
I sent ya a link in PM yesterday to resume.
Just sent email w resume now since I got ur Addy
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07-17-2002, 12:36 AM #5Newbie
- Join Date
- Apr 2002
- Posts
- 28
Hello Vortech,
Do u have got my Resume?
Atif Munir
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07-17-2002, 07:39 AM #6Junior Guru
- Join Date
- Mar 2002
- Location
- Orlando, FL
- Posts
- 182
Yes. We are going over them all now. If any one else wants to get in please do so by the end of today as it will be ut cut off time. Thanks to ever one and we will be trying to get back every one.
Vortech, Inc.
http://www.matrixreseller.com
sales@matrixreseller.com