My server was setup 3 hours after I ordered and there were no problems with it. Before my current uptime I had an uptime of 53 days and then there was a power outage, the apc was drained and my server was shut down.
I reccomend this company to the do it yourself types who don't like to be bothered by hosting companies. Their prices are very cheap is why I chose them for my personal server (I pay $76/mnth because I have 5 extra ips).
Heh, it's always a plus, I've never had a problem. They aren't one of those companies who always assume what you want they always ask you (i.e. when they add your new hd they ask you how you want it partitioned.)