I'm nearing the beginning of my third month with MediaLayer and I have to say that I have never been so pleased with a host before.
I was initially attracted to MediaLayer by their claim of having a high-performance application hosting environment, which was just the thing that I was looking for at the time. I also read quite a few outstanding reviews for MediaLayer on WHT and I quickly signed up. I got my welcome email (with all my account information) in exactly 4 minutes after I paid.
Support is ... just amazing. All of my support emails have been answered within minutes with detailed and clear responses. I definitely feel that I'm being treated as a valued customer, rather than a statistic. That's one of the most important aspects to any support team and MediaLayer, by all means, has it covered.
I monitor my websites through various services such as HostTracker and Site24x7. In the time that I've been with MediaLayer, I've only had one unscheduled downtime and that was at the network level (Mzima). Uptime has simply been fantastic.
MediaLayer's servers are speed demons. I'm not even exaggerating. This was the main reason that I signed up with MediaLayer in the first place and I'm not the least bit disappointed. This is truly the ideal application hosting environment. With a DirectAdmin hosting environment utilizing LiteSpeed (instead of Apache), the server loads are almost always < 0.5 and page loads (including dynamic pages) are simply blazing. The owner is also constantly watching over the server to make sure that the server is performing at its best.
These are the basic elements of any web host and MediaLayer scores perfect scores in every category for me and I'm not one to be pleased easily. MediaLayer has shown itself to be above and beyond anything that I ever expected and I hope to be with them for a long time.
One of my websites that I'm currently hosting with MediaLayer is located in my signature.
I'm glad that you are happy with them. I know from my personal dealings with layer0 that MediaLayer is certainly focussed on quality - from the network and server level, right on through customer service.
Orien, thank you for the review! It's a pleasure doing business with you.
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