Hello. My name is James and I am seeking employment working remotely as a support tech for a web hosting company.
I have several years experience working as a Support Tech & Server Admin, and I am excellent with customers. I believe that customer support is extremely important to the success of any company, and I work hard to provide the fastest, most reliable support possible.
I have experience with the following:
Operating Systems
Windows (All versions including Vista)
CentOS
RedHat Linux
Ubuntu Linux
Control Panels
cPanel
WHM
Helm
Direct Admin
Plesk
Hsphere
Billing Software
Clientexec
Modernbill
AWBS
Other Software
Fantastico and all included scripts.
vBulletin forum software
All Microsoft Office Products/versions
Adobe Photoshop 7/CS/CS2
Macromedia Dreamweaver MX
and too many others to list here.
I have excellent grammar/spelling, and I can deal with customers in a very fast, professional, and courteous manner. I have a very fast, relaible PC & broadband internet connection, and I am available to work at any time of the day or night. I learn fast and I am always willing to learn new things. I can easily adapt to changes. I would be a great asset to any web hosting company.
Salary is negotiable and we can come to an agreement on that later. I prefer hourly pay / salary, but I'm willing to work something else out if needed.
If anyone is interested in learning more about me. Feel free to reply to this post, PM me, or you can send an email to jtrageser[at]gmail.com (email preferred).
Resume & Refrences available upon request.
Thank you for your time and consideration.
Regards,
James Trageser
jtrageser[at]gmail.com
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