Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : Whats going on with PHPLive?

[willow1872]

Following the recommendations on the forum i thought id go for PhPLive! but their support looks like a complete mess.

Their SSL Cert is three months out of date and whenever i try to talk to someone on live chat i only ever get Lynne who leaves the chat once i mention the SSL

Does anyone know anything?

[kevhosting]

Totally agree with you. I was in contact with them for 2 months, asking about their SSL. I'm very reluctant to enter my credit card details onto an out-of-date SSL site. Lynne told me on many occasions that their "developers" are working on the issue.

I'm fine with the out-of-date SSL as long as my card is secure. If someone sole my card because of it, guess who will be hearing from my lawyers . I'm pretty sure this is also NON-PCI compliant, and against Visa/Mastercard operating requirements. Hopefully someone who works in the payment industry (CDGcommerce or Cory possibly?) can comment on this.

[willow1872]

Its certainly not worth taking the risk IMO and any company who do not keep such things up to date are losing themselves customers.

I have since found http://livehelp.stardevelop.com/. Around the same price as PhPLive and a damn site better looking , its also Vista ready which PhPLive isnt.