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  1. #1

    HSphere Ease of Use/Setup

    Hey everyone,

    Looking for feedback on HSphere. We are currently on a server with Ensim, but are considering moving everything over to a couple of HSphere-enabled servers.

    Our sysadmin, not knowing anything about it, is concerned about 3 weeks of "development time", etc.

    I was under the impression it was just like Ensim. Once setup and configured (a couple of hours) it is basically go and go

    As far as usage, how easy and automated is it? Does it allow instant signup? Does it setup everything according to account, mail the user etc?

    What are the strengths weaknesses... Thanx
    ::: Jeremy C. Wright :::
    http://www.ensight.org

  2. #2
    Join Date
    Aug 2000
    Location
    Sheffield, South Yorks
    Posts
    3,627
    It does allow instant signup, it also allows moderated signup where you can review the order before actually creating the account. It mails the user their FTP logins, CP logins etc. It will mail them the DNS servers too if they have selected to transfer a domain or it can register a domain via OpenSRS (Enom soon)

    It takes about a day to get used to the admin side of things. Once things are up and running though it's all plain sailing. HSphere also has an active community for support - not that PSoft really need any help in that department.
    Karl Austin :: KDAWS.com
    The Agency Hosting Specialist :: 0800 5429 764
    Partner with us and free-up more time for income generating tasks

  3. #3
    H Sphere has more of a learning curve than ensim but that is because it offers much more in the standard package. You will have to setup the billing and support desk as well your plans. Give yourself a few days to get used to it but from there it's just as easy as any other panel.

    We moved a lot of our shared hosting over to H Sphere from Ensim. so we have experience with both
    Matt Kelly
    WCiT.net
    Managed and Unmanaged
    Budget VPS, Cloud and Colocation

  4. #4
    Join Date
    Dec 2001
    Location
    New Jersey
    Posts
    1,152
    Jeremy, contact me on ICQ or AIM and I will give you the up and down of it. then we can post the log file of the conversation

    Mike
    I am Mike From ADEHOST.Com, Multidomain Windows hosting with Cold Fusion and ASP and Dot.NET Also offering multi-domain Unix hosting. silently, each one should ask, Have I done my daily task. Have I kept my honor bright, can I sleep without guilt tonight. Have I done and have I did, everything, to be prepared. - our motto to maintain services.

  5. #5
    yes h-sphere is great! and its really not that hard to learn... things are just placed in ackward places.

    compaired to other control panels though... i wouldnt know.. the only other thing i have used is webmin and thats not really a control panel.

  6. #6
    Well, it looks like we'll be switching to HSphere in the next couple of weeks then. It will probably take us a month to migrate to the new server, get HSphere setup and all, but things are looking up
    ::: Jeremy C. Wright :::
    http://www.ensight.org

  7. #7
    Now if only I could find the order page .... :grumble:
    ::: Jeremy C. Wright :::
    http://www.ensight.org

  8. #8
    Join Date
    Aug 2001
    Location
    California
    Posts
    1,211
    Correct me if I am wrong, but don't you need at least 2 servers to run hsphere because it needs to be setup as a small mini-cluster?

    -Steven
    https://www.ihnetworks.com
    BGP Blend of Telia, GTT, Zayo, and Tata in One Wilshire, Los Angeles! Enterprise Datacenters around the world, including Amsterdam, Singapore, London, and the United States.
    True Definition of Managed Hosting
    Proudly Offering Shared Hosting, Reseller Hosting, VPS, Dedicated Servers, and Co-location

  9. #9
    Join Date
    May 2001
    Posts
    1,593
    I have heard that it can be setup on only one server, but its not a recommended configuration.

    Peter

  10. #10
    Join Date
    Aug 2001
    Location
    California
    Posts
    1,211
    Peter,
    You following me everywhere I go

    -Steven
    https://www.ihnetworks.com
    BGP Blend of Telia, GTT, Zayo, and Tata in One Wilshire, Los Angeles! Enterprise Datacenters around the world, including Amsterdam, Singapore, London, and the United States.
    True Definition of Managed Hosting
    Proudly Offering Shared Hosting, Reseller Hosting, VPS, Dedicated Servers, and Co-location

  11. #11
    Join Date
    May 2001
    Posts
    1,593
    Sorry.

    Peter

  12. #12
    Join Date
    Aug 2000
    Location
    Sheffield, South Yorks
    Posts
    3,627
    Jeremy, give me a buzz on ICQ (You'll prob have it anyway, but if not, 22366406) and I'll put you in touch with someone from PSoft direct, or one of their resellers who can do you a bit of a deal.
    Karl Austin :: KDAWS.com
    The Agency Hosting Specialist :: 0800 5429 764
    Partner with us and free-up more time for income generating tasks

  13. #13
    Thanx Karl, ICQ on and ready

    edit: 135617431
    ::: Jeremy C. Wright :::
    http://www.ensight.org

  14. #14
    Join Date
    May 2001
    Posts
    1,513
    I checked out H Sphere and I did not like it at all. Compared to cPanel, it was slow, cumbersome, and hard to navigate. It may be a tad more secure than cPanel; but I'd trade a little security for all of that mess.

    H Sphere is not user-friendly, and IMO does not make a good control panel for customers. Customers want something easy. They do not want to have to spend a few days learning a control panel.

  15. #15
    If you looked atthe demo on their site you did not see what customers see. The new "mo menu" design of the control panel for the end user is just like cpanel. We haven't had any complaints about it at all.
    Matt Kelly
    WCiT.net
    Managed and Unmanaged
    Budget VPS, Cloud and Colocation

  16. #16
    Join Date
    May 2001
    Posts
    1,513
    Originally posted by Everyday
    If you looked atthe demo on their site you did not see what customers see. The new "mo menu" design of the control panel for the end user is just like cpanel. We haven't had any complaints about it at all.
    I didn't just look at the demo. A gracious H Sphere host let me test it out. That's how I came to those conclusions.

  17. #17
    I am a user of hsphere, and I don't see where it is any harder to learn than any other control panel. They all have their good and bad points. I have used Plesk, CPanel/WHM, and HSphere, and my vote would go towards HSPhere. Actually it is no comparison in my opinion.

    Heres why:
    I can provide one control panel to my customers that will be the same for Windows or Unix.

    Built in invoicing/billing.

    Built in support ticket system.

    Supports .Net for Windows.

    Site Studio

    OSCommerce 2.2

    mySQL and MS-SQL which a lot of large business use!

    That are the main reasons....

    Just my .02 worth...

  18. #18
    Join Date
    Jun 2002
    Location
    PA, USA
    Posts
    5,143
    I don't really have any client complaining about how hard it is to use HSphere, although some of my clients migrate from CPanel4 to HSphere. I really don't see how HSphere is any much harder to navigate than CPanel4. And slow? Hm ... I may have been using HSphere too long now that I don't really feel it's slow. But it may be somehow slower since the Control Panel of the HSphere may be on different server than the web server itself so when creating a subdomain it may take longer since HSphere needs to communicate with the other servers.

    Also another advantages of HSphere:
    - detail traffic of HTTP, FTP, and Mail. Not only that, HTTP traffic for all subdomains are recorded whereas in CPanel (at least the older version), sudomains' http traffics are not recorded ... A really bad thing for any host/reseller since you may have a potential bandwith leaks.
    - the ability to throttle your bandwith
    - PgSQL support
    - Multi domains hosting, each domain having their own emails accoutn and their own smtp server.
    - Much more stable/secure with suexec capable (cmiiw).
    - No upgrade that actually doing harm more than good (shutting down DNS, etc)

    HSphere is superb ... I can't wait for the next release
    Fluid Hosting, LLC - Enterprise Cloud Infrastructure: Cloud Shared and Reseller, Cloud VPS, and Cloud Hybrid Server

  19. #19
    Join Date
    May 2002
    Posts
    344
    Hsphere is a very nice package once you learn it. I would highly reccomend the "No Menu" style though. We had several complaints from our customers about the regular hsphere design, so we switched to the no menu style. They are all happy campers now
    Chris Miller
    PromoPunch
    Custom Imprinted Promotional Products
    www.promopunch.com 1-800-750-8530 x221

  20. #20
    I m planning to buy that and here is my question
    they say license cost $4.50 . Now what i m trying to understand is it PER DOMAIN or per reseller???
    Any one please explain
    Thanks in advance

  21. #21
    Join Date
    May 2001
    Posts
    1,593
    I haven't used h-sphere, but from what I heard, the license fee is per control panel user, each control panel user can have unlimited domain (or you can limit it).

    Peter

  22. #22
    Join Date
    Aug 2000
    Location
    Sheffield, South Yorks
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    3,627
    The license is a one off fee per control panel login.
    Karl Austin :: KDAWS.com
    The Agency Hosting Specialist :: 0800 5429 764
    Partner with us and free-up more time for income generating tasks

  23. #23
    Join Date
    Dec 2001
    Location
    New Jersey
    Posts
    1,152
    Originally posted by quicksols
    I m planning to buy that and here is my question
    they say license cost $4.50 . Now what i m trying to understand is it PER DOMAIN or per reseller???
    Any one please explain
    Thanks in advance
    that is per control panel that you give to your clients. a control panel may give you as many domains as you like but it's still under 1 user admin.

    No so web host will offer resellers 1 control panel with 50 user admins, 1 secrew up and someone has access to everyone accoount.

    Mike
    I am Mike From ADEHOST.Com, Multidomain Windows hosting with Cold Fusion and ASP and Dot.NET Also offering multi-domain Unix hosting. silently, each one should ask, Have I done my daily task. Have I kept my honor bright, can I sleep without guilt tonight. Have I done and have I did, everything, to be prepared. - our motto to maintain services.

  24. #24
    Join Date
    May 2001
    Posts
    167
    My votes goes to hsphere system too. They got quite detailed manual and their support is great. If there is anything you dont understand about how their system works. Just fire them an email, they will explain it to you or point out where the part of the document regarding the issues.

  25. #25
    Join Date
    Jun 2002
    Posts
    189
    Mike has hookd me on HSphere also...
    Had me get the Manual and read that...then do demo.

    From someone who has No control panel Exp. it was quite simple to use.. albeit a few things i was like what is that.. but guess I'll learn as I need to

    I like the fact I don't have to spend money on phpmanager or PerlBill (which I planned on).
    I don't like that the best choice of CC processors it integrates w is Authorize.net (planned on using Revecom or hostcharge)
    but for ease of use i guess I'm stuck w Authorize (not that their bad or anything (they just never responded to my email ?'s and usually after that I won't use them))
    Last edited by EzSnake; 07-23-2002 at 08:01 PM.

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