My company's domain has been suspended by <NoMonthlyFees.com>, an US based internet host where our domain parks, for a childish reason of forward inquiries wrongly(which we are never told to whom we should not email inquiries) to their Customer Support.
We have not being able to download emails sent to us from mailbox in our company's domain with them.
Kindly let us know, for this type of case, to whom can I complaint and seek help in order to make the host resume our domain.
What NoMonthlyFees.com does is when you get a free domain from them in a hosting package, they put the rights to the name in their name, not the users. They do that so when you leave their hosting, they make you pay $10 for the domain. So, technically, you are only getting the free domain while hosted with them. And I learned the hard way that their services sucks.