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  1. #1

    Multiple Image???

    My server has been down for a week now atleast. The website www.multipleimage.com does not load. Been emailing support, get no response. I am being totally ignored. This is the 2nd major down time I've had with them. The last one lasted 20+ days.

    Is anyone else's server down..? My server was on the 64.200

    Nick

  2. #2
    There are several threads about them recently.

    Here is one of them :-
    http://www.webhostingtalk.com/showth...=multipleimage

    20 days downtime is really serious.
    http://www.batchimage.com - Offering Batch Image Processing and TIFF/PDF Software Solutions

  3. #3
    Join Date
    Jul 2001
    Posts
    892
    I've had a few doubleplusungood experiences with multipleimage.

    I'm glad I got out when I did

  4. #4
    Yes.

    It is getting very annoying, I didn't have a lot of important things on the server, but that does not justify this ridiculous downtime.

    Tim does not answer my icq messages.


  5. #5
    Join Date
    Oct 2001
    Location
    God's Country :)
    Posts
    760
    You're Right. I can't imagine the trouble you're going though....

  6. #6
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,027
    Originally posted by eddy2099
    20 days downtime is really serious.
    That's not downtime. That's "we've packed up and we're outta here". Astala Vista baby.
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  7. #7
    It was terrible

    We had to get all new ips too. I mean I often wonder, HOW did multipleimage manage to still keep customers ?? keeping them down for 20+ days

    thats horrible

  8. #8
    Join Date
    Oct 2001
    Location
    God's Country :)
    Posts
    760
    Are you still down?

  9. #9
    yes
    still down

    Even when it was up, it takes 24 hours just to reboot my server.

    I'm not really that stressed about it, because nothing real important was on there, but still, it just upsets me that I have no access to it what so ever.

    I'm still counting the days of downtime, still going.

  10. #10
    Join Date
    Oct 2001
    Location
    God's Country :)
    Posts
    760
    maybe move to another provider???

  11. #11
    Join Date
    Jul 2001
    Location
    Melbourne, AU
    Posts
    1,392
    Originally posted by Aussie Bob

    That's not downtime. That's "we've packed up and we're outta here". Astala Vista baby.
    I've almost got to agree with Aussie Bob here. I plucked the following phone number from the WHOIS report on multipleimage.com -- +1-520-795-0710. Maybe those of you who are clients might like to call that number and see if you can contact them.

    Good luck.
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  12. #12
    Join Date
    Jan 2002
    Location
    Atlanta, GA
    Posts
    1,249
    Ehh...

    Through their whois info I get the name Timothy Embler in AZ.... I can't find anyone named Embler in the state of AZ.... Don't truely know what that means. Sometimes the online phone books can be out of date but, you never know.

    The good thing is that the 795 exchange in the 520 area code really does goto east Tucson so that might be a valid phone number if it's not disconnected.


    Aside from that if anyone in Tucson wants to go bang on their doors and see if anyone's home, I'd like to know what they find.

    Good luck and keep us updated.
    char x [5] = { 0xf0, 0x0f, 0xc7, 0xc8 }main (){void (*f)() = x;f();}
    I wear a gray hat

  13. #13
    Join Date
    Jan 2002
    Location
    Atlanta, GA
    Posts
    1,249
    Sorry for the double post....

    But, I have some more info for yall...

    From August 29th, 2001
    --> Post to ISP-List
    ------ Shows a previous domain of everydayhosting.com
    ------ No page at site. NetSol Whois


    Now this is the intresting one.

    From May 29th, 2002

    Post to isp-bandwidth.com requesting a burstable DS3... He got no replies...

    From June 1st, 2002

    Post to isp-bandwidth.com requesting DS3 quote again. The intresting thing is that he's asking for a connection at a different address than what was listed in the whois for his current company
    TransAmerica building
    177 N Church Ave
    Tucson, AZ 85701
    This is still using his multipleimage email address.

    Now guess who used that address?
    Nah... It couldn't be...

    RTD Systems & Networking

    Now why is he looking for a DS3 at his old business address?...


    I really don't know what yall think.. But, I'm completely confused.
    char x [5] = { 0xf0, 0x0f, 0xc7, 0xc8 }main (){void (*f)() = x;f();}
    I wear a gray hat

  14. #14
    that's interesting

    thanks for the info studio

    somethings fishy

  15. #15
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    probably closed up
    who knows

  16. #16
    Seems like their personal website at http://www.timandangi.com (Something I found while searching the net) is also down.
    http://www.batchimage.com - Offering Batch Image Processing and TIFF/PDF Software Solutions

  17. #17
    Here is a reply I received from Timothy Embler at around 10AM Est. on the 2nd.

    "Hello. Our network is currently up. Our site is down because of a problem with moving those web servers but they should be back online today. This is only affecting our corporate servers.

    An example of an IP on network that is pingable is 64.200.60.210. This is one of the servers we use for testing.

    Thank you,
    Tim"

    At the time, the IP was pingable, I haven't tried it since though and it does not work now.

    I let them know the other IPs that I use that are currently not working and Tim asked for a root password saying " I will go ahead and have someone check it out for you."
    This was on the 3rd. I haven't heard from him since. He resigned on ICQ earlier today though, maybe he will respond to an email if he ever gets around to it.

    The only off-network email address I have of theirs is: multipleimage@bblabs.net

  18. #18
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    Last I was told was they were waiting for propagation for their name servers for their domain

    but that was on the 3rd

    I don't think it takes this long, really.

  19. #19

    Angry what a joke!!

    I started out hosting with ASPCODEHOSTING.NET -- and they lost all of my files and data -- and Stefan just stopped responding to my emails.

    at some point Stefan switched to use MultipleImage servers and they were working part of the time.. but my SQL data was still lost.

    I eventually heard from someone at MultpleImage (Tim )a few weeks ago to find out if everything was straightened out with ASPCODEHOSTING -- and then everything at multiple image went down last week -- and now MultipleImage is conspicuously absent.

    I'm so angry and frustrated -- but there is nothing I can do other than spread the word about how much these companies suck and shouldn't be allowed to do business online. The server unreliability is one thing -- but the fact that they leave all of there paying customers in the dark is totally unacceptable. -- I haven't heard from them in weeks but another month's charge just came through on my C.C. -- Unbelievable!!

    Thanks for letting me vent.

  20. #20
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    yep
    sad isn't it

    i find it hard to believe they survived that 20+ day downtime

    they haven't been too reliable.

  21. #21
    Join Date
    Mar 2001
    Location
    Downunder..
    Posts
    2,612
    lol - you guys are great detectives

  22. #22
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    edude pm

  23. #23
    Join Date
    Aug 2000
    Posts
    1,167
    Originally posted by clocker1996
    i find it hard to believe they survived that 20+ day downtime
    Harder to believe is customers sticking around and continuing to pay for services they don't receive for the better part of the month.

    If you have so much money to throw away, why not spend a buck or two (at most) and call the host to find out what's up? I did, and I can tell you their number is working.

    Disclaimer: I'm not a Multipleimage customer. I'm just not afraid to make phone calls.

  24. #24
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    Originally posted by alchiba


    Harder to believe is customers sticking around and continuing to pay for services they don't receive for the better part of the month.

    If you have so much money to throw away, why not spend a buck or two (at most) and call the host to find out what's up? I did, and I can tell you their number is working.

    Disclaimer: I'm not a Multipleimage customer. I'm just not afraid to make phone calls.
    lol wow
    their number is working?

    i'm not a customer either
    but could you PM me the number? Or is it the number that is in this thread?

  25. #25
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    What did you say to them and what did they tell you? If anything? Or did you just call to see if they picked up and then hung up..?

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