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  #1  
Old 02-16-2001, 01:22 PM
akashik akashik is offline
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Location: Tacoma, Washington
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Thumbs down

Hi all,

I'm just wondering if anyone else is having trouble with Live Helper at the moment. I swung by the site earlier tonight just to make sure it was running well, and poked the Live Helper button on the front page - Lo and behold I'm not available... Funny, as I look down the my operator console is running, and the figure is green.

Might suggest you all go take a look at your own sites and see just in case...

Anyway, I went to Live Helper's site to ask them about it.. Seems thet are having the same problem - no operators online. Left them a message to get back to me - several hours no response. Bit of a shame really as I was beginning to like it... Might have to shell out for Human Click Pro yet...

Greg Moore

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  #2  
Old 02-16-2001, 01:55 PM
KDAWebServices KDAWebServices is offline
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We have noticed it and it does happen from time to time.

It's a pain it has to be said, but it's free and we don't use it too much.

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  #3  
Old 02-16-2001, 02:02 PM
akashik akashik is offline
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Karl,

Thanks - at least I'm not the only one to notice. The only thing that irks me about it is it gives the impression no-one is home if a potential customer rolls by. I suppose if it's something that only happens occasionally then the up-time should outweigh the bad... Maybe I'll just bury the button down in the support area *lol*

Greg Moore

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  #4  
Old 02-16-2001, 05:50 PM
KDAWebServices KDAWebServices is offline
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That's the thing that worries me too, the fact that it looks like no-one is in the office.

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  #5  
Old 02-17-2001, 02:12 PM
akashik akashik is offline
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Join Date: Aug 2000
Location: Tacoma, Washington
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Just went past my site again tonight to check that Live Helper thing. Different problem this time. It shows me online but when I type anything into that window I don't get the call back here... So now it looks like I'm in, just not bothering to answer the call. *lol*

Needless to say I've just pulled it from the site.

Greg Moore

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  #6  
Old 02-19-2001, 12:49 PM
akashik akashik is offline
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Join Date: Aug 2000
Location: Tacoma, Washington
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Ok, gave up on Live Helper. Trying Human Click this time. Has anyone had the same trouble with HC? Seems to be running just fine so far...

Greg Moore

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Former Webhost... now, just a guy.

  #7  
Old 02-19-2001, 12:54 PM
alucasa alucasa is online now
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Ahem, Nope. I have been using HC for two months. Nay, not that kind of problem.

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  #8  
Old 02-19-2001, 01:09 PM
akashik akashik is offline
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Join Date: Aug 2000
Location: Tacoma, Washington
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klisis,

thanks. As I'll have to pay for the customize option I think I'll let it stay free for a little while and check on it quite often *lol* I suppose with the commercial options HC would be a little more inspired to keep their service up as much as possible..

Greg Moore

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  #9  
Old 02-20-2001, 06:55 PM
RotoHost RotoHost is offline
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Join Date: Sep 2000
Location: New Jersey, U.S.A.
Posts: 354
Hi,
We've used HumanClick (free version) for about a year now and we are happy with it. No reason for us to upgrade to the Pro version as the free one does everything we need it to.

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  #10  
Old 02-20-2001, 07:04 PM
akashik akashik is offline
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Join Date: Aug 2000
Location: Tacoma, Washington
Posts: 9,576
I'm starting to see that myself now

Have the site wired to the eyeballs with tracking and am strategically placing buttons by following traffic around. Other than a case of the infamous ding dongs tonight all is peachy keen

Hell, I'm thinking of paying for it, just because they deserve it *lol*

Greg Moore

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