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  1. #1

    Thumbs up HOWTO: VoIP whitepaper, answers to a lot of questions from the provider perspective

    As do you probably know we develop a VoIP control panel which is designed for ISP/HSP. In the last months a lot of providers started a VoIP business, but even more ask us the same questions every day. VoIP is a new oportunity and there are a lot of questions involved.

    In order to make this process easier, we gathered the most common questions and wrote a white paper about VoIP. It answers to the following main issues:

    - What is VoIP? VoIP is compared to traditional telephony and various issues are addressed, like voice quality, security, mobility, virtualization, interoperability, etc.

    - VoIP Business Opportunities. Business and residential market. Hosted VoIP services opportunity.

    - What you need to start a VoIP business. Equipment, software, and costs.

    You can download it from:
    http://www.4psa.com/docs/voipnow/voip_whitepaper.pdf

    If you have more questions, share them here so we can update it
    www.4PSA.com - Expert Technical Services
    4PSA DNS Manager | PSA Advanced Statistics | 4PSA Spam Guardian | 4PSA Clean Server | 4PSA Total Backup | 4PSA Qmail Manager | 4PSA Total Domains | 4PSA Notifications | 4PSA Client Backup | 4PSA Server Assistant | 4PSA Integrator | 4PSA Central Login | 4PSA Hosting Manager | 4PSA Server Controller

  2. #2
    Join Date
    Nov 2004
    Location
    Ontario, Canada
    Posts
    633
    Looks like a good read. Thanks.

  3. #3
    Yes, I think it is. If you have questions, do not hesitate
    www.4PSA.com - Expert Technical Services
    4PSA DNS Manager | PSA Advanced Statistics | 4PSA Spam Guardian | 4PSA Clean Server | 4PSA Total Backup | 4PSA Qmail Manager | 4PSA Total Domains | 4PSA Notifications | 4PSA Client Backup | 4PSA Server Assistant | 4PSA Integrator | 4PSA Central Login | 4PSA Hosting Manager | 4PSA Server Controller

  4. #4
    Join Date
    Sep 2004
    Location
    Laguna Beach, CA
    Posts
    15
    This is a very informative read, with great explanations and details.
    Errett Cord
    www.ecord.us

  5. #5
    Join Date
    Sep 2001
    Location
    Clifton Park, NY
    Posts
    925
    Good read. My only suggestion would be to include more on the customer service and support aspects of VoIP, as that is where the 'rubber meets the road' if you will, much as it is with hosting if not more so simply because you're often dealing with less technically oriented people.

    -Brendan

  6. #6
    Thank you for your suggestions, the whitepaper will be updated based on the feedback received.
    www.4PSA.com - Expert Technical Services
    4PSA DNS Manager | PSA Advanced Statistics | 4PSA Spam Guardian | 4PSA Clean Server | 4PSA Total Backup | 4PSA Qmail Manager | 4PSA Total Domains | 4PSA Notifications | 4PSA Client Backup | 4PSA Server Assistant | 4PSA Integrator | 4PSA Central Login | 4PSA Hosting Manager | 4PSA Server Controller

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