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  1. #1
    Join Date
    Jun 2005
    Posts
    289

    Talking Who's the Rackspace of VPS's?

    Hi Folks,

    We're looking for the best-managed Linux VPS we can get. Price and specs aren't nearly as important to us as the level of service and the skill / attentiveness / proactiveness of the host's tech staff. Basically, we're looking for the Rackspace of VPSes.

    So... Can anyone recommend a fully-managed VPS they've had really really great experiences with?

    Thanks!

  2. #2
    Join Date
    Dec 2003
    Location
    Houston, Texas
    Posts
    319
    Hostmaven.com

    They have been great. You can add managed services for $25.00
    Upfront Business Solutions
    A Cloud & Microsoft SaaS provider
    "Creating you a online web presence"

  3. #3
    Join Date
    Aug 2002
    Location
    Manchester, UK
    Posts
    367
    Servint have a good reputation, but there's also many other VPS providers posting on here and discussed on here worth a look at.
    Andrew Cranson, Director of Operations
    Layershift Fully Managed Cloud Hosting :: WizzVPS Cheap Unmanaged VPS :: UK, USA, Singapore
    Jelastic :: Next generation PaaS - UK Java & PHP Hosting
    True 24x7 Technical Support - peace of mind around the clock!

  4. #4
    For me it has to be servint over 3 years of amazing service from them.
    --
    Rich

  5. #5
    Two names that always come up in threads asking for "the best of the best of the best" are Knownhost (KH) and Liquidweb (LW).

    ["You need five posts before being able to use any of this board's vB code features. Including smilies and linking to URLs." <-- hehe no URLs for you, both are the name dot com].

    I looked at both when the decision was made to leave Verio after 10 years, give or take. KH seemed a touch smaller with a slightly better price, and LW seemed more suitable for accomodating growth.

    I actually never got so impressed by a hosting company before that I was just happy to say they rock, but we have started moving to LW around a month ago (this will be completed by the end of the year), and it truly is great to work with them. They actually provide support which is totally unbelievable. On a couple occasions, we had some issues, and I won't say they always get it right the first time (perhaps blame us for asking in a funny way), but they sure try, so this is absolutely refreshing after "enjoying" the canned reply approach by Verio.

    My vote definitely goes to Liquidweb, and my advice is to use their PIMS (support system, somewhat looks like "private" forum threads) if you need something special done, and don't hesitate replying to PIMS responses from LW staff.

    PS: I am still in a total shock, they really want to help you and succeed ... how can that be ...

  6. #6
    Join Date
    Dec 2006
    Posts
    598

  7. #7
    Join Date
    Nov 2006
    Posts
    263
    http://zone.net - absolutely no problems here. I would strongly recommend it.

  8. #8
    Join Date
    Jul 2006
    Posts
    266
    wiredtree and liquidweb , knownhost is excellent but it is not managed

  9. #9
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,574
    Quote Originally Posted by rdogg
    wiredtree and liquidweb , knownhost is excellent but it is not managed
    They are semi-managed and have done pretty much everything that I have ever needed to have them do. I know for a fact that they can do many common tasks without issue, e.g. installing a firewall such as APF, compiling eAccelerator w/ PHP, etc.

    I'd say it definitely would not hurt to contact them and see if they are suitable for your needs. Their uptime is absolutely amazing, I don't think I've had any downtime outside of maintenance.

  10. #10
    Join Date
    Jun 2005
    Posts
    289
    Thanks, guys.

    Semi-managed won't do for us. We basically need a VPS that works almost like shared hosting, in that the host will be responsible for making sure everything is always patched, up to date, and configured for security and stability, without our having to ask them to handle each update, etc.

    In fact, we're choosing VPS over shared only for the following reasons:

    1) We need to be able to add PHP and Apache modules from time to time (host should be willing to take care of that for us at no charge or minimal charge)
    2) Want to have the peace of mind that someone else's runaway processes won't affect our site load times or uptime.
    3) Want to be confident that the server isn't too crowded to handle a high-resource, likely high-traffic site we're planning on launching.

    And yeah, if the client could afford several hundred bucks a month in hosting fees, we'd just go dedicated with Rackspace, but they're a nonprofit, and the site won't even be directly making them money, so they can't justify budgeting for that.

  11. #11
    Try PowerVPS, their service is excellent. If you want to run a forum, you need to get at least their Power 2 package (512 MB guaranteed RAM)

  12. #12
    I'll second Zone.net. Have had an awesome experience with them.

  13. #13
    I will also second liquidweb for there great service etc.


  14. #14
    Join Date
    Oct 2006
    Location
    New York, NY
    Posts
    1,034
    Quote Originally Posted by IllustriousCube
    http://zone.net - absolutely no problems here. I would strongly recommend it.
    and

    Quote Originally Posted by eXor
    I'll second Zone.net. Have had an awesome experience with them.
    Thank you very much guys for your kind words, we try our best.

    -Sean

  15. #15
    Join Date
    Mar 2005
    Posts
    31
    We have VPSs with both PowerVPS and ServInt.. Have been with both for years and both are great.

    Of the two, we prefer PowerVPS. ServInt limits the number of IPs to 32 to box.. PowerVPS has great support and all the techs know what they are doing.

    We started with shared hosting way back and have many scares (and lost clients) by the cheap providers.. PowerVPS is competitive price wise, has a great network and delivers.. Can't say enough about them..

    Best of luck!

  16. #16
    Join Date
    Feb 2007
    Posts
    69
    Quote Originally Posted by Cranky
    Servint have a good reputation, but there's also many other VPS providers posting on here and discussed on here worth a look at.
    I was just about to say servint. I would go with without a doubt.

  17. #17
    Check out MyriadNetwork, PowerVPS and ServInt
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  18. #18
    Join Date
    Jul 2005
    Location
    Tennessee
    Posts
    324
    Quote Originally Posted by damier
    Hostmaven.com

    They have been great. You can add managed services for $25.00
    I definitely second this vote. Tyler and Roy definitely know their stuff and are very pleasant to work with.

  19. #19
    Join Date
    Aug 2004
    Location
    Denver
    Posts
    58
    When you say whose the Racksapce of VPS do you mean who charges the most for the same thing I can get for half or less.

  20. #20
    Join Date
    Jun 2005
    Posts
    289
    Ouch.

    No, mlingo, I mean who charges enough that I know that they can afford to have someone monitoring and taking care of my server for me constantly, and always immediately available if I have something that needs fixing or even just a question.

    And yeah, even if that's twice what anyone else charges.

    We have a server at Rackspace. It's *never* been down except for scheduled maintenance. Performance is always excellent. They keep it patched for us. If we need something installed or reconfigured, they'll take care of it for us (usually within 15 minutes of our request), and if it's something on their supported software list, they'll even keep it updated for us. Their techs are extremely knowledgable and well-trained. Anything not on their list, they're willing to help us out with for a fee.

    If a site is important enough to you, then you should be willing to spend to keep it running the way you want it to. Even at several hundred dollars a month, Rackspace's fees are miniscule compared to that site's income.

    This site we're working on now is on a smaller scale, and will produce less income, but is equally critical in its own way. So we're willing to pay (almost) whatever it takes to get service that will give us peace of mind.

  21. #21
    Join Date
    Aug 2004
    Location
    Denver
    Posts
    58
    Same for me I have the same server $500 a month never down except once last year for two days when the server went down and I had to have a new one built. Rack space is good agreed but they are not better then about 30 - 50 other providers. Business is business if you have say $300.00 a month to throw away rather then save and invest thats your choice but you cant through a blanket out there that you can only get good service by overpaying for it.

  22. #22
    Join Date
    Aug 2004
    Location
    Denver
    Posts
    58
    Would you agree if you can get the exact same server, service and guaranteed up time over a two year period that saving $7200.00 is worth saving. And I am not pushing any other company I to am on Rackspace and I am kicking my self in the A$$ for being under a contract that cost so much. I am assuming most people under the Rackspace contract will say anything to justify the waste of money. Not me I made a bad financial decision with a good hosting company.

  23. #23
    Join Date
    Jun 2005
    Posts
    289
    Maybe, mlingo, but I think we're going offtopic here, and I really don't want to argue about this.

    This thread is about who offers that level and quality of service for a VPS -- not about how much it costs.

  24. #24
    I use PowerVPS, an I am currently on power-1 with upgraded ram. Support is just fantastic, we also use the enhanced monitoring service for an extra $15 per month, it notifies both myself and their support so they start looking at any problems even without your intervention!

    Regards Daniel

  25. #25
    Join Date
    Aug 2004
    Location
    Denver
    Posts
    58
    Agreed... Good luck I sure you will find a happy medium.

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