Results 1 to 7 of 7
  1. #1
    Join Date
    Mar 2006
    Posts
    84

    Renewal of a .org and .com domain = $36.42?!

    Hello,
    A year ago I have ordered two domains - one .org and one .com. As I heard that Godaddy was possibly the best ISP out there, I decided to go with them.
    So I bought these domains - I also added Private registration service for these too. The total spent was $11 IIRC - there was some kind of offer or whatever.

    I would like to renew, but I don't seem to understand why does the private service registration renewal adds on?! I thought it was only once-off thing for the domain, but it does not look like that.
    So here, I would be paying $18 for both domains to be renewed, but magically - I get extra private registrations added on - what's the deal? I can't remove them!!
    What should I do?
    I don't want to spend this much on an $18 or really - lower deal.
    Any help is appreciated, thank you!

    Code:
    .COM Domain Name Renewal - 1 Year*
     Sku: 10101-1 Domain:  *****.COM
    	 1	Remove
    	Save 5% on 2-yr renewal1
    
    	Save 8% on 3-yr renewal1
    
    
    	$8.95
    recurring
    	$8.95
    	$9.20*
    
    .ORG Domain Name Renewal - 1 Year*
     Sku: 12112-1 Domain:  *****.ORG
    	 1	Remove
    	Save 5% on 2-yr renewal1
    
    	Save 8% on 3-yr renewal1
    
    
    	$8.99
    recurring
    	$8.99
    	$9.24*
    
    Private Registration Services - Renewal
     Length: 1 Year(s)  Sku: 17001-1 Domain:  *****.COM
    	 1	
    
    	$8.99
    annual
    	$8.99
    	$8.99
    
    Private Registration Services - Renewal
     Length: 1 Year(s)  Sku: 17001-1 Domain:  *****.ORG
    	 1	
    
    	$8.99
    annual
    	$8.99
    	$8.99

  2. #2
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,572
    try contacting their support asking why

    maybe its not allowed to remove it for some special deal you signed for?
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  3. #3
    Join Date
    Jun 2005
    Posts
    5,866
    Sounds about right. $9.25 renewal, $6.99 privacy x 2 domains = $32.48. Look closely at you billing. You probably paid $8.95 for the privacy. That's not surprising since Godaddy are constantly changing that price.
    Signature Under Construction.

  4. #4
    Join Date
    Mar 2006
    Posts
    84
    Quote Originally Posted by stu2
    Sounds about right. $9.25 renewal, $6.99 privacy x 2 domains = $32.48. Look closely at you billing. You probably paid $8.95 for the privacy. That's not surprising since Godaddy are constantly changing that price.
    But I don't want privacy anymore, how do I go about that?:|

  5. #5
    Join Date
    Jan 2006
    Location
    Jersey
    Posts
    2,965
    I reckon there should be an options in their control panel to cancel "additional services"
    Email: info ///at/// honelive.com

  6. #6
    Join Date
    Feb 2006
    Location
    Europe
    Posts
    137
    Quote Originally Posted by drakazz
    But I don't want privacy anymore, how do I go about that?:|
    Contact Godaddy support and tell them You dont want to have it any more.
    I guess they will then remove it or tell You how You can cancel it.

    If not You could also transfer Your domain to a different registrar.

    Sammy
    I'm just nobody... and nobody's perfect... so...

  7. #7
    Join Date
    Jun 2005
    Posts
    5,866
    Quote Originally Posted by drakazz
    But I don't want privacy anymore, how do I go about that?:|
    Too late. You just paid for another year.
    Signature Under Construction.

  8. Newsletters

    Subscribe Now & Get The WHT Quick Start Guide!

Related Posts from theWHIR.com

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •