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Renewal of a .org and .com domain = $36.42?!

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  #1  
Old
Junior Guru Wannabe
 
Join Date: Mar 2006
Posts: 84

Renewal of a .org and .com domain = $36.42?!


Hello,
A year ago I have ordered two domains - one .org and one .com. As I heard that Godaddy was possibly the best ISP out there, I decided to go with them.
So I bought these domains - I also added Private registration service for these too. The total spent was $11 IIRC - there was some kind of offer or whatever.

I would like to renew, but I don't seem to understand why does the private service registration renewal adds on?! I thought it was only once-off thing for the domain, but it does not look like that.
So here, I would be paying $18 for both domains to be renewed, but magically - I get extra private registrations added on - what's the deal? I can't remove them!!
What should I do?
I don't want to spend this much on an $18 or really - lower deal.
Any help is appreciated, thank you!

Code:
.COM Domain Name Renewal - 1 Year*
 Sku: 10101-1 Domain:  *****.COM
	 1	Remove
	Save 5% on 2-yr renewal1

	Save 8% on 3-yr renewal1


	$8.95
recurring
	$8.95
	$9.20*

.ORG Domain Name Renewal - 1 Year*
 Sku: 12112-1 Domain:  *****.ORG
	 1	Remove
	Save 5% on 2-yr renewal1

	Save 8% on 3-yr renewal1


	$8.99
recurring
	$8.99
	$9.24*

Private Registration Services - Renewal
 Length: 1 Year(s)  Sku: 17001-1 Domain:  *****.COM
	 1	

	$8.99
annual
	$8.99
	$8.99

Private Registration Services - Renewal
 Length: 1 Year(s)  Sku: 17001-1 Domain:  *****.ORG
	 1	

	$8.99
annual
	$8.99
	$8.99



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  #2  
Old
Retired Moderator
 
Join Date: Jul 2002
Location: Kuwait
Posts: 10,572
try contacting their support asking why

maybe its not allowed to remove it for some special deal you signed for?

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Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

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  #3  
Old
Web Hosting Master
 
Join Date: Jun 2005
Posts: 5,866
Sounds about right. $9.25 renewal, $6.99 privacy x 2 domains = $32.48. Look closely at you billing. You probably paid $8.95 for the privacy. That's not surprising since Godaddy are constantly changing that price.

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  #4  
Old
Junior Guru Wannabe
 
Join Date: Mar 2006
Posts: 84
Quote:
Originally Posted by stu2
Sounds about right. $9.25 renewal, $6.99 privacy x 2 domains = $32.48. Look closely at you billing. You probably paid $8.95 for the privacy. That's not surprising since Godaddy are constantly changing that price.
But I don't want privacy anymore, how do I go about that?:|

  #5  
Old
Vice Cheese
 
Join Date: Jan 2006
Location: Jersey
Posts: 2,965
I reckon there should be an options in their control panel to cancel "additional services"

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Email: info ///at/// honelive.com

  #6  
Old
WHT Addict
 
Join Date: Feb 2006
Location: Europe
Posts: 137
Quote:
Originally Posted by drakazz
But I don't want privacy anymore, how do I go about that?:|
Contact Godaddy support and tell them You dont want to have it any more.
I guess they will then remove it or tell You how You can cancel it.

If not You could also transfer Your domain to a different registrar.

Sammy

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I'm just nobody... and nobody's perfect... so...

  #7  
Old
Web Hosting Master
 
Join Date: Jun 2005
Posts: 5,866
Quote:
Originally Posted by drakazz
But I don't want privacy anymore, how do I go about that?:|
Too late. You just paid for another year.

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