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  1. #1
    Join Date
    Jan 2002
    Location
    Toronto, Canada
    Posts
    11,059

    How to contact opensrs?

    On my hosting site, I am a Dotster reseller. A new hosting customer of mine went through my site to request a domain transfer from his old registrar, opensrs, to the new one, Dotster.

    He did this about 2 days ago, but has yet to receive a confirmation email from opensrs. Is this normal for opensrs? Does anyone have a toll free number that my customer can use? He prefers to just pick up the phone and make sure things are on course.

    Thanks.
    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials

  2. #2
    Join Date
    Aug 2001
    Location
    California
    Posts
    1,136
    Here ya go.

    Tucows Inc.
    96 Mowat Avenue
    Toronto, ON
    Canada
    M6K 3M1


    Our Tucows Content Partner Support is available by phone, Monday to Friday 9-5 pm (EST).

    Toll-Free Phone Number (North America):
    1-800-371-6992

    Our Tucows OpenSRS Support is available by phone, Monday to Friday 8-8 pm (EST).

    Toll-Free Phone Number (North America):
    1-800-371-6992

    Toll-Free Phone Number (International):
    + 800-371-69922
    or
    1-416-535-0123

    Fax Number:
    1-416-531-5584

    -Steven
    http://www.insiderhosting.com
    BGP Blend of Telia, GTT, Zayo, and Cogent in One Wilshire, Los Angeles!
    True Definition of Managed Hosting
    Proudly Offering Shared Hosting, Reseller Hosting, VPS, Dedicated Servers, and Co-location

  3. #3
    Join Date
    Jan 2002
    Location
    Toronto, Canada
    Posts
    11,059
    Cool. Thank you Steven.
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials

  4. #4
    Check out http://resellers.tucows.com/contactus
    they have e-mail addresses as well.

  5. #5
    Is the admin email address correct in the domain record?

    OpenSRS will also send your client to his reseller first - however the confirmation email goes out to the admin email contact nearly immediately when a transfer request is received.

    -t
    myOstrich Internet - OpenSRS Domain Names & Digital Certificates
    http://www.myostrich.net

  6. #6
    Join Date
    Jan 2002
    Location
    Toronto, Canada
    Posts
    11,059
    Yes, that's actually the first thing I checked. It looks like things are on the right track right now. Thanks all for all your help.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials

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