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  1. #1
    Join Date
    May 2005
    Posts
    30

    transferring hosts = just stop paying old host?

    hello all

    so thats my question
    i really dont know much about basically everything on this forum.
    but i do have a website that i made and manage, learning everything from scratch.

    so my current host is horrible. they dont answer emails and are basically invisible until pay day comes. its a monthly deal, so thats good. no commitment.

    so i now want to switch hosts... how do i do that?
    they wont even answer my email asking how i can add 3 more domains... i doubt they'll answer my email stating that i want to cancel my account.

    do i just stop paying... and then transfer start paying a new host?

    simple as that?

    ok, thanks!

  2. #2
    Transfer your site to the new host first. After everything is running fine on your new host, fire an email to them and ask for cancellation. Cancel all recurring subscription on hand.
    Affordable Managed Hosting Solutions for Professional & Business since 2001
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  3. #3
    Join Date
    May 2005
    Posts
    30
    hey

    and if they dont answer my cancellation email ?
    and just continue to send invoices ?

    my question is: after i transfered all my stuff to the new host and all is working fine... do i reallly need to cancel anything from my old host?

    i figure i just stop paying.
    of course, i'll send them a cancellation email and all, but i think they are all ghosts who run that company haha

  4. #4
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
    9,687
    Do they have your credit card information on file? If not, and you don't have a Paypal subscription set up, you should be fine.

    You should do the right thing and at least notify them, even if they don't respond.

    --Tina
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  5. #5
    Join Date
    Feb 2005
    Location
    Norway
    Posts
    1,651
    Sometime it's harder to cancel then to sign up. I'm currently trying to cancel two hosting accounts with two different hosts. And it's hard.

    Of course I can stop paying them when they want more money, but I want to cancl my accounts now.

    ****** are stupid or something, because I have sent them several mails, telling them to cancel my accounts, but I only get stupid replies back.

    Netfirms are the second one I try to cancel. I have sent them all my information (login, welcome mail etc) but still they don't want to cancel.
    They are telling me that I can keep the account to the subscription goes out.

    But I want out, and have sent them several mails now telling them to cancel my account.

    I remember a story from last year, and from gate.com
    I tried their service for two months, and cancelled my account. But after 7-8 months, I took a look on my credi card statement, and saw that they had charge my card every month since I canceled.

    But it's was my fault that I did not read my CC statement every month. So long the total charge are around the same, I do not use time to read all the payments.

    But be sure that you have a copy of the cancel mail, so if they charge you and make h***, you can prove that you sent them a mail to cancel.
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  6. #6
    Join Date
    Sep 2006
    Location
    Houston, TX US
    Posts
    135
    Quote Originally Posted by Fetusborg
    do i just stop paying... and then transfer start paying a new host?
    NO! Carefully read the TOS, FAQs, and anything else your present host has regarding canceling and follow the procedures they state. Some do cancel via email although they may have a specific email address for cancellations. Others - 1 and 1 comes to mind - have a web page with a form for canceling. Do it their way or you'll end up starting a "my host is ripping me off" thread here.

  7. #7
    Join Date
    May 2005
    Posts
    30
    haha, ok.

    they are truly ghosts though.

    check them out: www.layeredhosting.com
    they dont even have a proper webpage. and i dont think i ever saw a contract.
    i pay them through pay pal, yes. but that means that they DONT have my credit card number right. so it would be ok to just not pay.

    it only shows up in my credit card statement if i pay, i think

  8. #8
    Don't look good1

  9. #9
    Just make sure that they can't automatically get the money from your account without you physically authorizing it. If they can, then you could be in for a big headache; especially since you can't get in contact with them.
    InfTek Hosting
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  10. #10
    Join Date
    Aug 2004
    Location
    Earth
    Posts
    8,148
    You should do the right thing and at least notify them, even if they don't respond.
    I agree, do your part and notify them that you want to cancel your account. If they don't respond, then that's their problem.

  11. #11
    Join Date
    Mar 2000
    Location
    San Antonio, Texas
    Posts
    3,690
    Quote Originally Posted by Fetusborg
    haha, ok.

    they are truly ghosts though.

    check them out: www.layeredhosting.com
    they dont even have a proper webpage. and i dont think i ever saw a contract.
    i pay them through pay pal, yes. but that means that they DONT have my credit card number right. so it would be ok to just not pay.

    it only shows up in my credit card statement if i pay, i think

    How were you able to ORDER your account in the first place? Theres only a front page only. Strange!
    HostCaters.com - Quality Web Hosting - Under A Gig! - Since 1999

  12. #12
    Join Date
    Nov 2003
    Location
    Newport Beach, CA
    Posts
    2,923
    Just remember this. The best advice I ever got from a business partner.

    Always do your business based on your own responsibilities, and not based on the inefficiencies of the other party.

    That's good advice. Move your stuff, do the right thing and contact them afterwards. Moving yourn sites prior is protecting your interest, it's not unethical.

    If they don't answer the email after termination, make sure you're protected. remove the credit card info, or cancel any automated payment you had.
    Show your reciprocal links on your website. eReferrer

  13. #13
    Join Date
    Dec 2002
    Location
    Prince Edward Island
    Posts
    2,289
    Interesting. There was another thread here recently that went along the lines of, would you buy from a host with a bad website?

  14. #14
    Join Date
    Aug 2004
    Location
    Australia
    Posts
    896
    Move your site to a new host first then Give your old host
    7 days notice that you wish to cancel.

    Thats what I would do
    I could tell you a joke about UDP. But I'm not sure you would get it!

  15. #15
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,920
    they are truly ghosts though.

    check them out: www.layeredhosting.com
    Silly, me I was going to suggest that you should also pay attention to their TOS.

    Anyway, the danger in this kind of situation is of them (or whoever buys the remains of the company) realising some 6-12 months from now that you weren't paying them, and come after you, claiming that they have never received your cancellation (even though you did send it).

    In any case, take all precautions, including the efforts of sending them your cancellation request.

  16. #16
    Quote Originally Posted by Martie
    How were you able to ORDER your account in the first place? Theres only a front page only. Strange!
    i wonder too.
    Affordable Managed Hosting Solutions for Professional & Business since 2001
    Mxhub.com - Global : USA - UK - Canada - Europe - Asia Pacific


  17. #17
    Join Date
    Sep 2003
    Location
    Washington, USA
    Posts
    3,262
    Quote Originally Posted by Fetusborg
    haha, ok.

    they are truly ghosts though.

    check them out: www.layeredhosting.com
    they dont even have a proper webpage. and i dont think i ever saw a contract.
    i pay them through pay pal, yes. but that means that they DONT have my credit card number right. so it would be ok to just not pay.

    it only shows up in my credit card statement if i pay, i think
    Heh, I'm good buddies with the guy who runs Layered Hosting. Send me a private message if you need to get in touch with him over an instant messenger.
    ‹‹SHAW NETWORKS›› Simple. Professional. Reliable. Web Hosting Done Right.
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    Website: www.shawnetworks.com Fast Response E-mail: sales @ shawnetworks.com
    Sick of downtime? Fed up with excuses? Drop your host! Switch to Shaw Networks.

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