I agree with AcuNett, I think you would love www.clickchatsold.com, as many Reps can sign on at the same, you choose who you want to talk to, and it doesn't slow down your web site at all. Plus it is free!
Originally posted by tazd9t9 As far as i know you cannot share an msn account, why not just arrange a time when one of you will be online say person 1 between 10am-12pm person 2 12pm-2pm something like that with one msn account.
Personally we dont use msn for support, just email, we ocassionally use AIM but this is only for our Aol customers as we are using aol and its easier to do it like that.
This idea is good, or use a program like clickchatsold, humanclick, phplive, etc...