Just want to know, if someone else has problems with server activation from beachcomber.
I'm with beachcomber for more than 18 months, and ordered new server yesterday. And I'm completely unhappy, because they always waste my time before activating new server. They require to scan credit card, driver's license and payment authorization form, and send this stuff to their sales dept.
This is not my 1st server with this provider, and I sent tons of these scanned cards and signed forms to them previously, so why the hell they always ask to do the same? Is it very hard to keep my forms and use them later? I ALWAYS use SAME CARD to pay, so what's the problem!?
Ordered another server yesterday - the same request for scanned credit card. Emailed them, that i'm not going to waste my time anymore and they have more than enough scanned copies of my card. Still no reply, server is not activated. So i ahd to send these forms again today.
Also they NEVER NEVER NEVER reply when I send forms, so I never know if they started activating my server. When I emailed them yesterday, their sales dept didn't bother to email me back.
Conclusion? Beachcomber support is GREAT and I'm happy with them, but their sales department is the worst sales department in the world. They never bother to communicate with me, and I hate it. Please improve your service!