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Thread: Softlayer, still waiting
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01-26-2007, 03:24 PM #1Junior Guru Wannabe
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Softlayer, still waiting
I ordered their Opty 170 server around 10:40AM EST with a network upgrade of 100Mbps and an extra 250gig HD.
It's now 2:22PM, my card has been charged but no server =(.
I thought they had a 4 hour turn around time?
I cannt wait to get the server however, I heard their "control panel" was awesome.
What was your turn around time with Softlayer?
(This is not a complaint, I heard good reviews of Softlayer and I'm like their professional service, I'm just wondering what's taking so long.)
Once again, this is not a complaint. I love softlayer
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01-26-2007, 03:28 PM #2Web Hosting Rockstar
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Maybe they just need some time to get new hardware racked/installed?
Edit: It's not a 4-hour guarantee - it's a 4 hour average. I'm sure someone from SL will be along shortly to confirm this - or if not, smack me in the head.Simpli Networks, LLC :: http://www.simplinetworks.com :: Proudly 100% Owned.
Providing Affordable Managed Cloud/VPS Servers & Server Management Solutions.
We offer REAL 24x7x365 in-house support - proudly serving our customers since 2005!
Want to learn more? Give us a call - +1 (844) 4SIMPLI or email sales[@]simplinetworks.com today!
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01-26-2007, 03:30 PM #3Junior Guru Wannabe
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Originally Posted by BankRobber
Thank you,Steven Canale
VP of Sales & Marketing
www.SoftLayer.com - sales@SoftLayer.com
(866) 398-7638 or (214) 442-0602
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01-26-2007, 03:33 PM #4Junior Guru Wannabe
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Originally Posted by SoftLayer Sales
Ahh ok. Thanks!
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01-26-2007, 03:35 PM #5ex. *** *****
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Incredible, 4 hours and you make a WHT thread?
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01-26-2007, 03:39 PM #6Junior Guru Wannabe
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lol. The excitement of waiting for the server.....I'm sure you understand. I want to play with optys badly.
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01-26-2007, 03:45 PM #7Vice Cheese
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Originally Posted by BankRobber
Don't take it for granted.Email: info ///at/// honelive.com
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01-26-2007, 03:47 PM #8ex. *** *****
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Originally Posted by BankRobber
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01-26-2007, 03:51 PM #9Vice Cheese
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Feelings like that don't last long. So enjoy while they last, why speed the process up? LOL
Email: info ///at/// honelive.com
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01-26-2007, 05:23 PM #10Web Hosting Master
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Originally Posted by Anantha
He clearly stated that he has no intent on bashing SL. He probably just wanted advice from fellow members.
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01-26-2007, 05:28 PM #11Vice Cheese
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Originally Posted by Commit1 AnthonyEmail: info ///at/// honelive.com
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01-27-2007, 01:28 PM #12Junior Guru Wannabe
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It took 116 min. for my server's welcome mail.
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01-27-2007, 03:02 PM #13cout << m_subtitle;
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it depends on their sale department. they arent online 24/7
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01-27-2007, 03:42 PM #14Vice Cheese
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So is the server finally online or are you (OP) still waiting?
Email: info ///at/// honelive.com
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01-28-2007, 01:56 AM #15Junior Guru
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it is very good to be able to get the server in 1 day.
i have 3 servers with iweb.
my experience with iweb took up to 1 week to get a server each time.
i am considering to get my next 2 servers with softlayer to test out their network and support.
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01-28-2007, 05:31 AM #16Aspiring Evangelist
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Have they called you to verify order yet?
Softlayer usually does that on the first order. Sales does respong on the weekend but they are not full force like the weekedays.
Good Luck!Host, YES! ™
Reselling? Partner for profit instead!
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01-28-2007, 07:38 AM #17cout << m_subtitle;
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Yesterday night (GMT) time i bought my 3rd server and it was setup in 2 hours .
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01-28-2007, 04:44 PM #18Junior Guru Wannabe
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I got the server information right after I posted this thread. Server and the SL network has been great. I love their control panel, their forums, and the service. I don't think there's any provider that can beat SL at the moment.
What I like is that you have 2 sets of bandwidth. Private and Public and Private is unlimited.
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01-28-2007, 04:49 PM #19Web Hosting Master
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It's Sunday, nuff said.
Olly | INX-Gaming
Call of Duty 4 hosting
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01-29-2007, 02:26 AM #20Aspiring Evangelist
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Originally Posted by [inx]OllyHost, YES! ™
Reselling? Partner for profit instead!