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Steadfast.net best. service. ever!

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  #1  
Old 01-26-2007, 12:00 AM
David David is offline
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Join Date: Oct 2003
Location: San Diego
Posts: 8,805

Steadfast.net best. service. ever!


It's been several months since my last review of Steadfast.net

I'll take a moment and mention that just earlier last year I left Steadfast to try out
another provider, Softlayer.

When I left I had been at Steadfast for over a year worth of service. There were a few ups and downs but nothing too serious. After a small network oddity that I was unable to resolve I abandoned Steadfast. Oops, my bad.

I came back running after my stint at Softlayer. For over a year previously I was thoroughly satisfied with Steadfast's team. They're warm, welcoming and always prompt.

Knowledgeable? You bet.
On a few instances when I've had hardware go bad they immediately take care of things. Within a few moments the new part is in and I'm up providing service to the net again.

I've never dealt with a more amazing team at any provider. When I contact them I can expect real responses from real people. There's no outsourced support, their 100% uptime SLA has been amazing for me.

Finally someone I can trust to keep me up and connected.

http://www.steadfast.net

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  #2  
Old 01-26-2007, 12:29 AM
layer0 layer0 is offline
Performance Specialist
 
Join Date: Dec 2004
Location: New York, NY
Posts: 10,338
Quote:
I'll take a moment and mention that just earlier last year I left Steadfast to try out
another provider, Softlayer.
I thought you left due to excessive network outages? You made a huge thread all about it

oh well

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  #3  
Old 01-26-2007, 12:33 AM
qwidjib0 qwidjib0 is offline
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Join Date: Dec 2004
Location: Chicago
Posts: 958
You'll be hard pressed to find a genuinely negative review of Steadfast.

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  #4  
Old 01-26-2007, 08:06 AM
David David is offline
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Join Date: Oct 2003
Location: San Diego
Posts: 8,805
Quote:
Originally Posted by layer0
I thought you left due to excessive network outages? You made a huge thread all about it

oh well
I did as somewhat described in my thread:
Quote:
After a small network oddity that I was unable to resolve I abandoned Steadfast. Oops, my bad.
They weren't outages. There was a small timeout that was continuing to occur for some of my larger clients. The only remaining option was to lose the client or run for the high hills.

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  #5  
Old 03-08-2007, 08:44 PM
David David is offline
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Join Date: Oct 2003
Location: San Diego
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Just had to toss an update to this thread after another absolutely amazing set of support tickets from Steadfast.

I don't think there's another provider on the planet that could satisfy me like these guys in Chicago.

Thank you once again Karl, Ray and Kevin.
Kudos -- beers on me when I get to Chicago.

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  #6  
Old 03-09-2007, 01:06 AM
VINAX VINAX is offline
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Join Date: Oct 2005
Location: United States
Posts: 1,401
Ray and Kevin at Steadfast are the best support guys I have worked with!

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  #7  
Old 03-09-2007, 02:04 AM
[LSG]Ben [LSG]Ben is offline
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Join Date: Oct 2004
Posts: 22
Quote:
Originally Posted by ServerVina
Ray and Kevin at Steadfast are the best support guys I have worked with!
agreed

I am glad they changed thier billing system as well. Before it wasnt so hot.

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  #8  
Old 03-10-2007, 12:29 AM
PQControls PQControls is offline
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Join Date: Mar 2007
Posts: 7
I am a happy Steadfast client as well.

However, the servers seem to be down at the moment.

-Davide

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  #9  
Old 03-10-2007, 12:39 AM
Patrick Patrick is offline
Stairway To Hosting
 
Join Date: Mar 2003
Location: Canada
Posts: 7,913
Quote:
Originally Posted by PQControls
I am a happy Steadfast client as well.

However, the servers seem to be down at the moment.

-Davide
Have you done a traceroute?

There is a issue with Savvis in Chicago causing very high packet loss...

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  #10  
Old 03-10-2007, 12:41 AM
PQControls PQControls is offline
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Join Date: Mar 2007
Posts: 7
Yes, I used HyperSpin.

They seem to be back online now though.

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  #11  
Old 03-10-2007, 07:11 PM
KarlZimmer KarlZimmer is offline
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Join Date: Jan 2003
Location: Chicago, IL
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PQControls, we were not down, and our one minute Hyperspin reports did not show any downtime. Last night there were definitely Savvis related issues due to maintenance, but no outage.

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2 Data Centers and 20,000+ sqft. in Chicago (350 E Cermak) + Manhattan Data Center
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Last edited by sirius; 03-11-2007 at 09:19 PM.
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  #12  
Old 03-11-2007, 09:05 PM
totos totos is offline
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Join Date: Sep 2006
Posts: 225
Personally, I would base my research on hosts, not in this review but others reviews, as Steadhost is one of the hosts that get advertized in your hosting review site

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  #13  
Old 03-11-2007, 09:21 PM
layer0 layer0 is offline
Performance Specialist
 
Join Date: Dec 2004
Location: New York, NY
Posts: 10,338
Quote:
Originally Posted by totos
Personally, I would base my research on hosts, not in this review but others reviews, as Steadhost is one of the hosts that get advertized in your hosting review site
There are many hosts listed within his site, Steadfast is just one of them. I do not believe anyone is paying Hostjury to be listed on the site, as such David's reviews can be trusted.

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  #14  
Old 03-11-2007, 09:23 PM
David David is offline
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Join Date: Oct 2003
Location: San Diego
Posts: 8,805
Quote:
Originally Posted by totos
Personally, I would base my research on hosts, not in this review but others reviews, as Steadhost is one of the hosts that get advertized in your hosting review site
Steadfast doesn't have an affiliate program in the first place.
I do not get anything from listing them on my site -- just providing a resource to users!

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  #15  
Old 03-13-2007, 03:40 PM
viGeek viGeek is offline
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Join Date: Mar 2002
Location: Philadelphia, PA
Posts: 2,493
In my opinion...

It dosen't get much better then Steadfast. Especially for gaming the pings the network the staff is flawless.

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