I hope none of you are using this product. All I can say is good luck if trying to cancel with them, they are absolutely incompetent at customer service. I am being billed twice $19.95 per month for their software and have made NUMEROUS attempts to get them to stop charging me. Voicemails full, and their online support is a joke. Do not order this software, or if you do ensure that you have a disposable credit card at your side.