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  1. #1
    Join Date
    May 2003

    Myriad Network is hiring!

    Myriad Network has an immediate openings for 4 additional technical support engineers.

    Job Description

    Primary Duties: Staff helpdesk during assigned shift and provide outstanding customer service. Monitoring, troubleshooting and resolution of all customer requests and issues. Follow up on customer issues passed on by previous shift. Monitor servers and infrastructure; proactively resolve issues; escalate issues to management as required.

    Secondary Duties: Write articles and how-to's for customer forum, add system documentation and knowledgebase articles where necessary and as requested. Other related duties as assigned.

    Hours: 40 hours work week. Must remain flexible in schedule and willing to fill in as needed from time to time.

    Location: Remote location with dependable Internet access.

    Pay Rate: Salary commensurate with experience. Bonuses paid to top performers.


    - 3+ years experience with Linux in a server environment.

    - Experience with Red Hat Enterprise Linux / Cent OS / Fedora Core.

    - Experience working with cPanel/WHM software in a multi-server environment, offering support and administration to shared, reseller and dedicated clients/sites is a must.

    - Experience with using, configuring and/or compiling; CPanel/WHM, Apache (1.x) and various Apache modules, ProFTPD/PureFTPD, Exim, Qmail, MySQL, DNS (BIND), OpenSSH, PHP, Frontpage, Mailman, IMAP, SSH; IPTables; TCP Wrappers; OpenSSL, crontab, etc.

    - Experience with basic TCP/IP; fundamentals of routing; DNS propagation; domain registration

    - Excellent interpersonal skills with both peers and management

    - Demonstrate effective problem solving sills

    - Excellent Team work/communication skills

    - Strong customer service skills

    ** Candidates with strong PHP/MySQL programming experience will be given preference.

    Please email your resume and salary requirements to jobs at Emails arriving without both of these will be discarded.

    We are not interested in third party / outsource arrangements.

  2. #2
    email sent

  3. #3
    Join Date
    Feb 2003
    Kuala Lumpur, Malaysia
    Tom, how's stuff?

  4. #4
    Join Date
    Nov 2004
    Kolkata - INDIA
    application sent .


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