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  1. #1
    Join Date
    Mar 2003
    Posts
    587

    FraudGuardian with Varilogix

    Hi,

    Just wanted to check in with the people who are using FraudGuardian with Varilogix to see how you guys have it setup and what settings seem to work the best.

    Any tips/tricks would be much appreciated.

    Regards,
    Majid

  2. #2
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,795
    Majid,

    We use FG and Varilogix and it works very well. The only problems we have experienced is with overseas clients due to some static.

    What I'd suggest is to have a very low setting on the first one and if the clients clear that with FG, don't call them. Anything above that call and if the FG ranks it above say 5, reject altogether. That has worked very well for us.
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  3. #3
    Join Date
    Mar 2003
    Posts
    587
    Many thanks for your input ayksolutions. If you don't mind me asking what score have you set with FG? Has FG ever been wrong with very low scores from your experince.

    From what I am told 2.5 is very safe with FG. If the call is not completed or can't be dialed I assume you reject the order altogether as well?

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