Beyond other back-up providers, you might want to ditch the idea of tapes, and look into NAS devices. You have several options, but look into something that can syncronize data. Snapstore has a nice product, along with Network Appliances. You would want to consider setting up one on location, then a seocond one off-site, could even use a VPN for this. After you backup your data, your NAS units wil synch automatically. So, if the datacenter comes down in ashes, you can have full images of your servers and backed up data somewhere else. I have seen a lot of people just stash the second NAS device in an office or even at home.
We're using Dell tape loaders in conjunction with Veritas BackupExec (what is now Symantec, but we haven't upgraded to that). The solution works pretty nicely and can be used for disk to disk backups (NAS) if required.
█ Dan Kitchen | Technical Director | Razorblue
█ ddi: (+44) (0)1748 900 680 | e: [email protected]
█ UK Intensive Managed Hosting, Clusters and Colocation.
█ HP Servers, Cisco/Juniper Powered BGP Network (AS15692).
As far as the backup software, Veritas is top of the line, and the new symantec version is pretty nice. I am not sure how much you are in the datacenter, so tossed out the NAS idea so that in a catastrophic event, you don't loose all of your data. Personally, I haven't played with tapes in quite a while, just too much of a pain.