I was wondering if anyone may have some advice for a problem I am having?
We have a dedicated server and we own around 100 domain names. We are trying to setup accounts for each domain on our server.
We have .ca domains as well as .com's. When we attempt to change the nameservers to our server for our .ca's, everything works fine, but for some strange reason when we try to change the nameservers to point to our server for .com, ,net or .org we receive an error that tells us the nameserver can not be added, because "it has not been added to the registry".
I have spoken to the company with whom we have the dedicated server with, and they have checked all of our settings and say everything is fine on our end.
Now I thought this might be limited to the company with whom we registered the domains with, but we now have domains at 3 different registrars and the error has occured with all 3 of them.
I have contacted one of the registrars regarding this issue, and they have not replied. To me, it sounds as if it must be a problem on our end, but I have no idea what to look for. Our actual domain name for our server is registered with GoDaddy, could it be possible it is a problem with the dns records with GoDaddy? I am completely baffled by this..
Thanks for your reply Stan, so basically every registrar needs to add the new nameserver to their system before being allowed to use it? The biggest concern that I have is that we intend on selling webhosting space, so all of our customers are going to run into the same problem with their registrar. I guess there is no easy way of getting added to say a global list to make things easier?
I was basically baffled because the registrars have no issue with the .ca's, so it all seemed very strange. This does seem like a bit of a set back for us.
Thanks again for your comments.
Hi Stan, Sorry yes I did misunderstand. This is my first time setting up a dedicated server, so I am new to this process. I have inititated the process for our main domain. Thanks very much for your help, very much appreciated!