Well, I must say these last 10 days have been crazy. I signed up for a reseller account with Host9. I must say I am thrilled so far with my decision. The service has been responsive and good, the support is outstanding (and believe me, I have tested it out). The folks over at Host9 really have their act together. Now granted, I have no other experience to compare this to, but I must say I am definitely impressed thus far.