After nearly 10 years of using OLM ded. servers I think I've had enough of them. As much as I'd hate having to move my customer sites elsewhere (because of the hassle and risk involved) I think it's something that I have to do now in order to survive. So I've been looking at HostGator. I've tested them with a shared account for the past few months and so far no problems or complaints.
Anyone here use Hostgator? I'm looking at their Pro ded. server plan. Are they quick and knowledgable when it comes to getting assistance with your server? How is their support department? Network uptime and speed?