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  1. #1
    Join Date
    Aug 2005
    Posts
    40

    * the horrors of modernbill, is there better?

    We've been fighting with this POS software modernbill 5 for a few months now. modernbill4 stopped working when we upgraded, and we couldn't install it on again because the php version for the version we have isn't anywhere on the web anymore.

    There have been all sorts of problems with mb5.
    * invoices which need to be generated but don't exist
    * not all invoices which are supposed to be generated, generate anymore
    * credit card nor paypal subscriptions work at all
    * its a complete and utter nightmare. The user interface is horribly complex.

    We paid for modernbill 5 upgrade, at least they could give free installation help since its their crap scripts which completely messed up the upgrade. We did it step by step in the instructions

    Is there good software which we can convert all of our accounts to and hook in to existing software?

    We have CPanel and WHM.

    Thanks in advance

  2. #2
    Join Date
    Mar 2004
    Location
    Singapore
    Posts
    6,984
    Better in Hosting Controlpanel and Software Forum. Moved.

  3. #3
    Join Date
    Apr 2006
    Posts
    1,120
    You could take a look at Ubersmith, I used them for a while and its a lot easier to setup and to manage, it doesn't have as many functions as ModernBill (which might be a good thing for smaller companies) but its a lot nicer to look at...

    It does support cPanel integration too!

  4. #4
    Join Date
    Apr 2006
    Posts
    1,120
    I also just noticed that if you setup a Merchant Account with merchantplus.com you get a free version of Ubersmith Lite (i'm not sure of the differences)

  5. #5
    Join Date
    Jun 2006
    Posts
    405
    You could check out the WHMCS free trial and see if that meets your needs. It will also run on php5.

  6. #6
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,795
    Go to Modernbill v4. We have used it for 2+ years and have absolutely no issues with it. It works flawlessly.

    v5 is WAY too underdeveloped for being production in my opinion. However, I'm sure Larry will disagree with me here.

    Anyway, Mbill is a great program, you just have to use the right version.
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  7. #7
    We use www.awbs.com and really like it a lot. It has all the same features (and more) of modernbill.

    It looks ugly though. But it works great.
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  8. #8
    Join Date
    Jan 2004
    Location
    Boise, ID
    Posts
    2,449
    Quote Originally Posted by ayksolutions
    Go to Modernbill v4. We have used it for 2+ years and have absolutely no issues with it. It works flawlessly.

    v5 is WAY too underdeveloped for being production in my opinion. However, I'm sure Larry will disagree with me here.

    Anyway, Mbill is a great program, you just have to use the right version.
    Actually I'm not as some people still need things in MB V4 that aren't in 5, although we haven't seen the problems in V5 that this gentleman has. In fact our problems have been very minimal and none related to the core feature, billing.

    Aside from that I have a hard time believing you can't find a copy of PHP 4.4 since it's sitting right on the PHP Website.

    My only qualm with this post is the comment of an "inability to find the correct PHP Version".

  9. #9
    Maybe you could try clientexec

  10. #10
    Join Date
    Dec 2006
    Posts
    205
    Give a try to http://www.awbs.com this is not as bad as people are saying here.
    Their template is fully customizable, however this is not smarty like whmcs, but if you have enough knowledge of html and php, you can customize everything in templates. It works greate for us.

  11. #11
    Join Date
    Jan 2005
    Posts
    33
    I'll mention WHMCS also. We just installed it a week ago and luv it! Was easy to install and have had only one minor issue so far. Just tried our first PayPal Invoices transaction and it worked beautifully.

    At first we didn't know how to edit the page templates but was no problem at all after we got the hang of it. Updating pages is pretty simple. Matt has been very quick to respond to support tickets...just a very well thought out piece of software...with very little bugs so far.

    The only thing of concern to me is the licensing and a few hours of downtime on Wednesday that effected me not being able to get into the admin or client area. All I got were timeouts. This wasn't supposed to happen to the client area but did. Trust that Matt will figure that out and add more redundancy as I'm willing to stick with this billing/support solution as it is such a nice piece of software and fits my needs well. I much prefer it to everything else I looked into.
    Last edited by Linux7; 01-19-2007 at 06:51 AM.

  12. #12
    Join Date
    Jan 2005
    Posts
    33
    Quote Originally Posted by Linux7
    I'll mention WHMCS also. We just installed it a week ago and luv it! Was easy to install and have had only one minor issue so far. Just tried our first PayPal Invoices transaction and it worked beautifully.

    At first we didn't know how to edit the page templates but was no problem at all after we got the hang of it. Updating pages is pretty simple. Matt has been very quick to respond to support tickets...just a very well thought out piece of software...with very little bugs so far.

    The only thing of concern to me is the licensing and a few hours of downtime on Wednesday that effected me not being able to get into the admin or client area. All I got were timeouts. This wasn't supposed to happen to the client area but did. Trust that Matt will figure that out and add more redundancy as I'm willing to stick with this billing/support solution as it is such a nice piece of software and fits my needs well. I much prefer it to everything else I looked into.


    Just an update to my post above:

    Actually I can't say for certain the client pages were unreachable as I remember now I was running a program on my pc that ate some bandwidth. And since access to the client area is via ssl on my setup that could have caused the timeouts.

    The client area should work even if the WHMCS server is down from my understanding...

  13. #13
    Join Date
    Oct 2004
    Location
    Earth
    Posts
    448
    Two thumbs up for AWBS. They have a MB importer. Check it out.

    www.awbs.com

  14. #14
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
    9,675
    We just migrated around 1000 client records from modernbill to whmcs (www.whmcs.com) and LOVE IT. We had been with modernbill for about 5 frustrating years, but nothing we saw had ever been worth the hassle of migrating before. WHMCS has a handy tool to migrate your clients from MB too. You really should take a look at the free trial.

    --Tina
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  15. #15
    Join Date
    Jan 2007
    Location
    Maidenhead
    Posts
    10
    Id had used clientexec for about a year with no problems.
    James
    ______________
    SitePulse.co.uk
    Web Service Monitoring

  16. #16
    Join Date
    Oct 2005
    Location
    Surrey BC
    Posts
    1,319
    I'm in the middle of switching away from CE which I like to stick with but just cant deal with an issue I have with it.

    ATM I'm trying out AWBS as it also supports OpenSRS which I need to .ca domains. I posted on their forums and got a slow reply. This turned me off. Then I contacted sales through their ticket system and it was much quicker. So I decided to get a leased license for now as a try out. The OpenSRS plugin had some bugs in when registering .ca domains but support was pretty quick and in the last two days they managed to get it working properly. The backend itself in not as clean as CE but it'll have to do for now. Set it was a easy as CE and not where near as pain full and long as MB was.

    I looked at WHMCS but the programmer doesn't see enough demand for OpenSRS so for now it aint happening.


    + NOW WE'RE MAKING RECORDS, NOW WE'RE MAKING TAPES

  17. #17
    Join Date
    Oct 2003
    Location
    Chattanooga
    Posts
    8,985
    Quote Originally Posted by AH-Tina
    We just migrated around 1000 client records from modernbill to whmcs (www.whmcs.com) and LOVE IT. We had been with modernbill for about 5 frustrating years, but nothing we saw had ever been worth the hassle of migrating before. WHMCS has a handy tool to migrate your clients from MB too. You really should take a look at the free trial.

    --Tina
    This is next up on my todo list.
    Modernbill has been getting worse and their support (my last attempt to try them) was horrid.
    David
    Web hosting by Fused For businesses with more important things to do than worry about their hosting.

  18. #18
    Join Date
    Feb 2004
    Location
    Australia
    Posts
    121
    Quote Originally Posted by AH-Tina
    We just migrated around 1000 client records from modernbill to whmcs (www.whmcs.com) and LOVE IT. We had been with modernbill for about 5 frustrating years, but nothing we saw had ever been worth the hassle of migrating before. WHMCS has a handy tool to migrate your clients from MB too. You really should take a look at the free trial.

    --Tina
    We've been keeping an eye on progress with Modernbill 5 since June '06, and it still has some essentials that have yet to be addressed.

    We had passed on WHMCS because of it's less than brilliant layout and presentation, but in retrospect, that's nothing compared to the problems Modernbill 5 is experiencing.

    It's refreshing to get a glowing recommendation on WHCMS. I had a closer look at it and we've scheduled a move to WHMCS in early Feb.

    Michael

  19. #19
    Join Date
    Jan 2004
    Posts
    1,014
    Quote Originally Posted by Ulysses
    We've been keeping an eye on progress with Modernbill 5 since June '06, and it still has some essentials that have yet to be addressed.

    We had passed on WHMCS because of it's less than brilliant layout and presentation, but in retrospect, that's nothing compared to the problems Modernbill 5 is experiencing.

    It's refreshing to get a glowing recommendation on WHCMS. I had a closer look at it and we've scheduled a move to WHMCS in early Feb.

    Michael
    I think you will be very happy with the move to WHMCS and good news, v3 should be out by then and it is spectacular!

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