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  1. #1
    Join Date
    Feb 2005
    Location
    India
    Posts
    911

    FREE Kayako/Modernbill License + quality Outsourced Support

    Greetings,

    FREE Modernbill License + FREE Kayako (eSupport / SupportSuite) License - The never before COMBO for the first time with quality 24/7 Outsourced Hosting Support :

    What are the requirements for any good host ?

    1) A perfect billing software - We offer the most popular billing software Modernbill
    2) A perfect support software - We offer the most recommended support software Kayako eSupport / SupportSuite.
    3) A quality support - We specialize in offering the most trusted and quality outsourced support thus cutting down your costs.

    Hence a combo of all the above things makes you grow as a host and we grow with you !!

    ThinkSupport is proud to announce the never before combo and is pleased to offer free Modernbill License AND/OR free Kayako (eSupport / SupportSuite) License for the clients who signup with either of the following two categories Semi-Dedicated tech 24/7 and Dedicated tech 24/7 packages.
    Once you signup with us for any of the above packages, we will offer you Free Modernbill License AND/OR Kayako (eSupport / SupportSuite) License which you can install on any of your domains.
    Not only do we offer free Modernbill License AND/OR free Kayako (eSupport / SupportSuite) License, our techs will also be installing and configuring them on your servers as per your rquirements (which you have to pay for when trying to get it installed from other support companies).

    Note: Please note the free Modernbill license AND/OR free Kayako (eSupport / SupportSuite) license combo is available only for the new signups for the below packages.


    Further details about the semi-dedicated packages are as follows:
    Semi-dedicated packages are available with the following categories -
    I) 24/7 Semi-Dedicated - Grp 1 & II) 24/7 Semi-Dedicated - Grp 2.
    Semi-Dedicated techs: Semi-Dedicated techs are the techs who work for 2 hosting companies (max) simultaneously.
    While semi-dedicated techs working for you, we guarantee a response time of 25 min and a resolution time of 60 - 120 minutes(depending on the issue troubleshooting). All our Semi-Dedicated techs are either Microsoft Certified or Redhat Certified techs with good communication skills and excellent technical knowledge.

    Semi-dedicated packages:
    I) 24/7 Semi-Dedicated - Grp 1: $1599 -- (Order Now)
    With this package we offer 3 SemiDedicated Level 3 techs and 1 Semidedicated level 2 tech; Free as a backup.
    This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
    *No Free Trial is included with this package.
    With this package we offer free Modernbill license OR free Kayako eSupport monthly leased license.

    II) 24/7 Semi-Dedicated - Grp 2: $3099 -- (Order Now)
    We have designed this package for the web hosts who have large number of support requests.
    With this package we offer 5 SemiDedicated Level 3 techs and 2 Semidedicated level 2 techs; Free as a backup.
    This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
    *No Free Trial is included with this package.
    With this package we offer free Modernbill license AND free Kayako eSupport monthly leased license.

    Dedicated packages are available with the following categories -
    I) 24/7 Dedicated - Grp 1 & II) 24/7 Dedicated - Grp 2.
    Dedicated techs: Dedicated techs are the techs who work ONLY for your hosting company.
    While Dedicated techs working for you, we guarantee a response time of 8 min and a resolution time of 30 minutes. All our Dedicated techs are either Microsoft Certified or Redhat Certified techs with good communication skills and excellent technical knowledge. Exclusive access to their IM and email is provided along with this package.

    Dedicated packages:
    I) 24/7 Dedicated - Grp 1: -- (Request a quote)
    With this package we offer 3 Dedicated Level 3 techs and 1 Dedicated level 2 tech; Free as a backup.
    This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
    *No Free Trial is included with this package.
    With this package we offer free Modernbill license AND free Kayako SupportSuite monthly leased license.

    II) 24/7 Dedicated - Grp 2: -- (Request a quote)
    We have designed this package for the web hosts who have large number of support requests.
    With this package we offer 5 Dedicated Level 3 techs and 2 Dedicated level 2 techs; Free as a backup.
    This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
    *No Free Trial is included with this package.
    With this package we offer free Modernbill license AND free Kayako SupportSuite monthly leased license.

    ** The FREE Modernbill / Kayako (eSupport or SupportSuite) license is a limited offer and is valid subject to the conditions as mentioned for the respective packages listed above **

    Apart from the above packages, ThinkSupport continues to offer Dedicated Lvl1, Lvl2 and Lvl3 techs for a particular shift. For further information please visit us at http://ThinkSupport.net.

    Note: Please note that the live chat options offered on our website are strictly for sales support and hence it is possible that, they may be in away mode at some part of the day.
    You can reach us via email anytime at sales [@] thinksupport.net and we will get back to you within 5 hours.

  2. #2
    Join Date
    Apr 2005
    Location
    Washington, DC
    Posts
    52
    Hi,

    I didn't see on your website that you offer H-Sphere support. Is this correct?

    Also, the fees you list above are they annual fees?

    thx,

    SW

  3. #3
    Join Date
    Mar 2004
    Location
    Tokyo / Japan
    Posts
    489
    stevewest15,

    I am not sure if this helps, but if you press the order button, it will say "every 1 Month(s) for 1 Year(s)"
    __--- Nils Valentin ---
    ☆★☆ Speedtest One: Tokyo / Japan ☆★☆ / Feedback
    ☆★☆ Speedtest Two: Tokyo / Japan ☆★☆ / Feedback

  4. #4
    Join Date
    Feb 2005
    Location
    India
    Posts
    911
    Quote Originally Posted by stevewest15
    Hi,

    I didn't see on your website that you offer H-Sphere support. Is this correct?

    Also, the fees you list above are they annual fees?

    thx,

    SW
    We do offer Hsphere support and as a matter of fact we are few of those companies who specialize in offering Hsphere support.

    You can further find more information at the url below :

    http://thinksupport.net/hsphere.html

    The charges listed for the above plan are monthly charges.

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