I don't know if this is possible after searching on the internet for solutions. Here is the problem. I recently logged off my colocated server 2 days ago, and have been trying to log into it again like I always do using remote desktop. Each time I try it gives me this following error: "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator."
I've had this server colocated for about 5 months now and I've never had any issues connecting remotely to it. Seems like Remote Desktop got broken somehow, or it's being blocked? I am an admin with logins/passwords etc. The OS is Windows Server 2003 R2, I'm not connected to a remote reboot console. I don't want to have to call the data center for remote hands on support for a restart if that's not going to fix the issue, from what I've heard they charge quite a bit.
I'm colocated in downtown LA @ 600 West 7th St. Manual reboots are $30 a press and remote reboot ports are $9.95/month. I have no problem with any of that, the only thing is I don't want to end up paying for a reboot and still not be able to connect via Remote Desktop.
In my experience paying for a reboot is more than "pushing a button" it also includes hooking up a crash cart and watching the reboot process. if it doesn't boot properly, they better be able to tell you why or else you can call them on it.
Fast Serv Networks, LLC | AS29889 | Fully Managed Cloud, Streaming, Dedicated Servers, Colo by-the-U Since 2003 - Ashburn VA + San Diego CA Datacenters
My server is up, everything that I am using it for is running. It's just that Remote Desktop does not seem to be working, sorry I wasn't really clear about it earlier. Must have gotten screwed up the last time I logged off of it 2 days ago. I'm thinking about getting the remote reboot port on there at the moment.