Is anyone else having significant downtime with their servers at krypt? I'm getting the feeling that I'm the only one or at least the only one whos concerned because i don't see any posts regarding the downtime. I have a good amount of servers from them but I'm not getting a reply from support and all my servers have been down for at least 16+ hours and 2 have been down for days. The initial problem was supposed to be PDU power issues affecting only 20% (taking days for a resolution) but then yesterday it turned to 100% of the servers and I can't get a response out of them. Tim/Ted or any staff at this point is refusing to respond to my ticket or at least give me the decency of a response and I know they're around since they closed a duplicate erroneus ticket stating to use the original but not reply to the original either.
Just trying to figure out if I should drop this host and move on quickly or if theres a legitimate reason? I'm a little confused more than anything, it's some pretty bizzare behaviour for a host. Again, anyone else having this issue?
I'm also interested in more info / experiences with Krypt.com as their offerings look very tempting. But if their IPs are listed as belonging to spammers, that sure is a red flag. And if on top of that there is downtime... and on top of that they don't answer tickets... suddenly it's extremely expensive.
We spoke over PM, this customer's server was down due to listings on Spamhaus that needed to be removed. There was also miscommunication internally on who was communicating with the customer, apparently no one was. We apologize for that.
Is Krypt a good provider overall? I did a whois on ub3r's server and their IP range is listed in Spamcop.. do you think they're trying to get rid of it?
Their server deals look very tempting.. but this is turning me back.
We had some issues with Spam from a lot of customers this past week. We responded to tickets but as you can imagine the chaos. All Spamcop issues are being delt with accordingly. We block IP's after we get notified of listings or complaints of abuse.
ya.. they're like that, i've spoken to them a couple times.
i don't base the reason i don't want to host with them all on that.. i im'd them last night and would think within a 12 hour period, i'd get a response.. it is sunday, but 12 hours, when all it is is a pop up on your screen.
their network excites me, i will wait for somebody to test them first, i'm just too scared to put a critical server with them.