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01-07-2007, 01:34 PM #1Web Hosting Evangelist
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exim.conf missing (cpanel server)
Broadcast message from root (Sat Jan 6 15:52:08 2007):
cPanel Layer 2 Update Commencing
Broadcast message from root (Sat Jan 6 16:01:09 2007):
cPanel Layer 2 Install Complete
I got this message while leaving my computer on over the weekend. And suddenly find that my mail server aint' working. So i tried to restart exim
root@kuching [~]# service exim restart
Shutting down exim: [FAILED]
Shutting down antirelayd: [ OK ]
Shutting down spamd: [ OK ]
Starting exim: 2007-01-07 20:47:43 non-existent configuration file(s): /etc/exim.conf
[FAILED]
Starting exim-smtps: 2007-01-07 20:47:43 non-existent configuration file(s): /etc/exim.conf
[FAILED]
Starting antirelayd: [ OK ]
Starting spamd: [ OK ]
I tried to reinstall exim by # /scripts/exim4 --force
It doesn't work again, so I tried to update again # /scripts/upcp --force
Doesn't work! What should I do now?
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01-07-2007, 01:40 PM #2Junior Guru Wannabe
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- Apr 2006
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Greetings,
If you haven't made any custom modifications to exim then you might try opening a support ticket with your vendor (or to cPanel if you bought a direct license). If you don't have any sort of managed support you could check out some of the companies that provide managed support like TouchSupport or ServerWizards. You'll find lots of good suggestions around the forum for good companies to provide a sysadmin service.Kimberly S.
http://www.northshorewebhost.com
Developer Friendly cPanel Hosting
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01-07-2007, 01:44 PM #3Web Hosting Evangelist
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I opne a forum thread in cpanel.net and posted a ticket with platinumservermanagement for almost 10 hours with unsolve cases.
I cannot receive emails or send emails at all right now.. I need to find answers directly which is why I am posting this..
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01-07-2007, 01:52 PM #4Junior Guru Wannabe
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That could be your problem ;-)
I've only heard bad things about PSM.Kimberly S.
http://www.northshorewebhost.com
Developer Friendly cPanel Hosting
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01-07-2007, 01:55 PM #5Web Hosting Evangelist
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i need solutions. anybody else can help?
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01-07-2007, 02:00 PM #6Junior Guru Wannabe
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Hi,
Did you try
/scripts/buildeximconf
and
/scripts/eximup --force
?Kimberly S.
http://www.northshorewebhost.com
Developer Friendly cPanel Hosting
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01-07-2007, 02:01 PM #7Local tech for Los Angeles
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- Feb 2003
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I don't know cPanel very well but isn't there a script called fixeverything?
/script/fixeverything might do the trick.
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01-07-2007, 02:03 PM #8Web Hosting Evangelist
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Originally Posted by NSWkim
/scripts/buildeximconf: fatal: /etc/exim.conf.dist is missing
# /scripts/eximup --force
No luck
I copy exim.conf.dist from another server and run /scripts/eximup --force and it looks fine.
However when trying to test by sending an email from GMAIL to my server, it bounces back inside my GMAIL
Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550-"The recipient cannot be verified. Please check all recipients of this
550 message to verify they are valid."Last edited by hbhb; 01-07-2007 at 02:10 PM.
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01-07-2007, 06:34 PM #9Web Hosting Master
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Originally Posted by NSWkim
ive never had a problem with them, and im sure without even knowing what happened here that they resolved it as fast as possible
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01-07-2007, 07:26 PM #10Web Hosting Evangelist
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i want answers. not recommendations of xxx server managements
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01-07-2007, 08:22 PM #11Junior Guru Wannabe
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Logfiles are your friend
Originally Posted by hbhb
If you're in FreeBSD it is /var/log/exim/mainlog or /var/log/exim/paniclogKimberly S.
http://www.northshorewebhost.com
Developer Friendly cPanel Hosting
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01-08-2007, 12:17 AM #12Web Hosting Evangelist
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Originally Posted by hbhb
Actually they are working on my mail server during the waiting period.
But just that I am quite panic during the moment and try to find resolution by myself.
PSM done a great job to assist me during my urgent situation !!!
My mail server is up and running now.
Thanks to PSM!
My case is due after this reply.
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01-25-2007, 01:21 AM #13New Member
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- Jan 2007
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You'll get good answers, usually pretty quickly, at the CPanel website: forums.cpanel.net . Search the forums first, odds are any problem have has come up there before.
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01-25-2007, 02:06 AM #14Web Hosting Master
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Check /etc/localdomains to make sure that it is not empty.