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  1. #1

    * Newbie with a few questions....

    *****EDIT: I MEANT TO POST THIS IN THE RESELLERS FORUM *******
    Last edited by freew; 06-27-2002 at 03:05 PM.

  2. #2
    What happens if someone goes of their limit - for example say I have someone get up with 1gb transfer for their plan and they go over that - will their site just be blocked or will the company I am reselling for charge me for the extra badnwidth and then I will need to try to collect from those that I sold to?
    Depends on the reseller package you go with. Most I have seen will mail you and let you know that X user has gone over his bandwidth by X mbs.

    Who do you recommend? I want to sart small and grow. I'd like to find someone with a good start plan that I can easily expand over time.
    Unbiased mode: www.donhost.co.uk
    Biased mode: www.wicked-hosting.com / www.qwerf.com

    How do you handle support questions? I know a decent amt about hosting but I am also no expert in php, cgi, etc. So if someone buys a plan from me and sends some question about getting a script to work & I don't have a clue how to help them, what should I do?
    All you need to know about IS hosting. IF someone asks a question on php and you can help, then do so. But remember you are a host, your not expected to know everything about every scripting launguage. Politely reply saying "Sorry we do not support php questions, please see the php website www.php.net"

    Hope this all helps

    --
    Sven
    www.qwerf.com

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