Results 1 to 11 of 11
-
01-05-2007, 07:09 PM #1Newbie
- Join Date
- Jan 2007
- Posts
- 5
I purchased a reseller plan from hostgator but they are taking forever to set it up!
I purchased a reseller plan from hostgator, I have been waiting for hours now and they have not set up my account, I am really mad.
I was wondering if this is usual if not please direct me to a good reseller that sets up accounts in minutes.
Thanks in advance
-
01-05-2007, 07:14 PM #2Web Hosting Master
- Join Date
- Apr 2001
- Location
- Paradise
- Posts
- 12,052
Do you tried contacting to their live support about this issue?
█ Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
█ LiteSpeed Powered - R1Soft Continuous Data Protection - 24/7 Chat/Email/Helpdesk Support
█ Cpanel/WHM - Softaculous - R1soft Backup - Litespeed - Cloudlinux -Site Builder- SSH support - Account Migration
█ DowntownHost LLC - In Business since 2001- West/Center/East USA - Netherlands - Singapore
-
01-05-2007, 09:28 PM #3Web Hosting Master
- Join Date
- Jul 2004
- Posts
- 778
Perhaps you require reading your welcome email further.
It can be due to high fraud rate and they require you to identify your self.
All in all read the welcome email + contact them.Psychz Networks - Dedicated Servers, Co-location | PhotonVPS - SSD Cloud | YardVPS - Storage VPS
True Layer 7 DDoS Mitigation | BGP Optimized by Noction Intelligent Routing | Asia-Pacific Low Latency Routes
Los Angeles, CA | Dallas, TX | Ashburn, VA | London, UK | Amsterdam, NL | Johannesburg, ZA
-
01-05-2007, 10:42 PM #4Retired Moderator
- Join Date
- Nov 2002
- Location
- WebHostingTalk
- Posts
- 8,901
Originally Posted by kiyara
SiriusI support the Human Rights Campaign!
Moving to the Tampa, Florida area? Check out life in the suburbs in Trinity, Florida.
-
01-06-2007, 09:47 PM #5Temporarily Suspended
- Join Date
- Oct 2003
- Location
- Hanoi
- Posts
- 4,309
if they dont enable automatic setup (many dont do that due to fraud orders), it would take 12-24 hours. They need to verify your payment, and if you ordered at their night time, the billing staff was not working at that time... As mentioned, try to contact them again to ask about your order status, dont need to ask here
-
01-07-2007, 02:43 AM #6Reseller Hosting Specialist
- Join Date
- Jun 2005
- Location
- New York
- Posts
- 2,883
I would contact them. If your account is still not up by now, there must be a reason that it is not up (most likely something triggered in their fraudprevention script). Drop them an e-mail, they won't bite
█ XeHost.net - Hosting websites since 1999!
█ Shared Hosting, Cloud Hosting, Reseller Hosting, VPS Hosting, and Dedicated Servers
█ End-User Support, WHMCS, and WHMReseller Available on Reseller Plans!
█ Follow us on Twitter - new special every Sunday! @XeHost
-
01-07-2007, 04:21 AM #7Web Hosting Master
- Join Date
- Oct 2003
- Location
- UK
- Posts
- 3,590
Originally Posted by XeHSean
Originally Posted by kiyara█ The Hosting Heroes Ltd - over 20 years in the UK hosting industry.
█ Website Hosting | Reseller Hosting | Cloud VPS Servers | Dedicated Servers | VPS Reseller for WHMCS
www.thehostingheroes.com
-
01-08-2007, 01:08 AM #8Temporarily Suspended
- Join Date
- Dec 2006
- Location
- East Coast, USA
- Posts
- 458
Originally Posted by kiyara
Good Luck
Mike
-
01-08-2007, 01:58 AM #9Web Hosting Master
- Join Date
- May 2003
- Location
- Kirkland, WA
- Posts
- 4,448
As others have said, you should contact live support. They will get you setup pretty promptly after you contact live support.
-
01-08-2007, 02:13 PM #10WHT Addict
- Join Date
- Jul 2006
- Posts
- 125
Originally Posted by kiyara
-
01-08-2007, 02:28 PM #11Newbie
- Join Date
- Jan 2007
- Posts
- 5
Sorry for not replying to your posts, yes they did get it set-up, I guess clanosiris is right they needed to check for possible fraud.
inpursuit25, yes I think they are good too.