Web Hosting Talk : Web Hosting Main Forums : Managed Hosting and Services : Softlayer + PSM?

[skywin]

I want to use servers of Softlayer and administration of Platinum Server Management for my company of hosting. is a good combination?

I want to offer hosting with Centos / cPanel and I want to know if these companies will allow me to offer hosting without problem.

Finally, they know if PSM could install and configure Ruby on Rails in a server with cpanel?

Thanks.

[frattay22]

Originally Posted by Dixtech1

Finally, they know if PSM could install and configure Ruby on Rails in a server with cpanel?

hm.... y not contact psm directly and ask them?

as far as i know they do but you should still ask them directly

anyway, ive used layeredtech and platinumservermanagement for a long time and they are excellent, i just bought a server from softlayer and they seem fine too

[Premier]

We've been using PSM for over a year and very highly recommend them for your server management. As for Ruby on Rails, I think they do just about anything if asked (server management that is ) but you really should ask them so you can be certain.

[skywin]

They install Ruby without problem- In general how long they take to respond ticket in PSM?

They know if they optimize well Mysql, Apache, etc? Because the company that use at the moment (liquidweb) does not do it very well.

[CanadianHost]

I agree with the above. You really should ask them directly. However I have been using PSM for years and would never go anywhere else. They've gone above and beyond the call of duty for me many MANY times! Their average response time for me is normally minutes for initial response but resolution of the problem depends on many factors such as how complex the problem is.

Good luck, you can't go wrong with PSM!

[captaintonka]

We have been with PSM for over 3 years now, and will not concider any other company for our servers support. We recently also have leased a dedicated server via PSM and could be much happier. We are now concidering upgrading one of our other servers and migrating to PSM. Try them, you wont be disapointed.

[LiquidWebTravis]

Originally Posted by Dixtech1

They install Ruby without problem- In general how long they take to respond ticket in PSM?

They know if they optimize well Mysql, Apache, etc? Because the company that use at the moment (liquidweb) does not do it very well.

Dixtech1,
I am troubled by your comment. Can you please tell me a little more about this? I want to look into it immediately.

You can email me or private message me at any time.
travis (at) liquidweb . com

[maxweb]

Originally Posted by captaintonka

We have been with PSM for over 3 years now, and will not concider any other company for our servers support. We recently also have leased a dedicated server via PSM and could be much happier. We are now concidering upgrading one of our other servers and migrating to PSM. Try them, you wont be disapointed.

So now PSM resells servers? I didn't see that in their site... please tell us how you did this. PSM only manages servers with CPanel, that's why I find SeeksAdmin attractive, because they can manage any server regardless of panel, and would even manage a server without one, which is great if you don't offer hosting and only have a few sites. SeeksAdmin is also $25, less than PSM charges.

[ServerManagement]

Originally Posted by captaintonka

We recently also have leased a dedicated server via PSM and could be much happier.

Originally Posted by maxweb

So now PSM resells servers? I didn't see that in their site... please tell us how you did this.

We do not sell servers. Many dedicated server providers package our service with their servers and sell them as fully managed with PSM. This is what he must have been referring to.

[Steven]

Originally Posted by ServerManagement

We do not sell servers. Many dedicated server providers package our service with their servers and sell them as fully managed with PSM. This is what he must have been referring to.

Just a question. Are you still affiliated or own http://coastinc.com/ ? If so the dedicated servers link points to http://www.serverbasement.com/ is that yours?

Just curious

[bones]

Originally Posted by Steven

Just a question. Are you still affiliated or own http://coastinc.com/ ? If so the dedicated servers link points to http://www.serverbasement.com/ is that yours?

Just curious

Both domains share the same address for their whois information. More clarification from them would be good.
How do you view this Steven?
bones

[UFBSolutions]

Originally Posted by Steven

Just a question. Are you still affiliated or own http://coastinc.com/ ? If so the dedicated servers link points to http://www.serverbasement.com/ is that yours?

Just curious

That have to be. i am with PSM, and my bank statement shows

Coast Internet Sol 000-0000000 NJ

[wbpro]

Originally Posted by Steven

Just a question. Are you still affiliated or own http://coastinc.com/ ? If so the dedicated servers link points to http://www.serverbasement.com/ is that yours?

Just curious

Hi Steven,

- Not sure of their present status -

I was customer of PSM, Coast INc and Server Basement, they are all basically owned and operated by the same people which should be Ethan.

I guess they are incorporated separate and Ethan tries to keep them separate I believe to avoid Coast Inc jeopardize the reputation of PSM.

[linux-tech]

Originally Posted by ServerManagement

We do not sell servers. .

Much like you "don't sell hosting", right? That's yet another flat out lie.
How does one get this information? Welcome to the WWW

Firstly, let's start with serverbasement, a dedicated server shop
This is owned by coastinc . Public DNS and whois records show the same address, P.O. box, etc, so it's clearly the same

Coastinc owns the domain xyzdns.com and xyzdns.net . Again, publically available information.

Now, if you do a traceroute to platinumservermanagement, this results in:

traceroute to platinumservermanagement.com (63.247.64.242), 30 hops max, 38 byte packets
1 208.101.41.97-static.reverse.softlayer.com (208.101.41.97) 1.591 ms 0.521 ms 0.514 ms
2 cer01-v51.da01.softlayer.com (66.228.119.225) 0.519 ms 0.519 ms 0.515 ms
3 xe-4-3.r03.dllstx09.us.bb.gin.ntt.net (157.238.228.9) 1.017 ms 0.519 ms 0.513 ms
4 xe-2-0-0.r21.dllstx09.us.bb.gin.ntt.net (129.250.3.225) 0.522 ms 0.517 ms 0.513 ms
5 t8-3.mpd01.dfw03.atlas.cogentco.com (154.54.11.193) 0.519 ms 0.517 ms 0.514 ms
6 t4-2.mpd01.dfw01.atlas.cogentco.com (154.54.6.65) 27.517 ms 91.979 ms 1.441 ms
7 p13-0.core01.dfw01.atlas.cogentco.com (154.54.2.21) 1.242 ms 1.137 ms 1.077 ms
8 p13-0.core01.iah01.atlas.cogentco.com (66.28.4.98) 6.158 ms 6.095 ms 6.139 ms
9 p3-0.core01.atl01.atlas.cogentco.com (154.54.5.90) 107.571 ms 49.966 ms 58.144 ms
10 g0-1.na21.b019158-0.atl01.atlas.cogentco.com (66.250.8.238) 41.821 ms 41.893 ms 41.621 ms
11 38.112.2.114 (38.112.2.114) 41.556 ms 41.779 ms 41.574 ms
12 209.51.130.245 (209.51.130.245) 28.909 ms 28.949 ms 28.870 ms
13 65.254.43.33 (65.254.43.33) 29.032 ms 29.065 ms 29.229 ms
14 209.51.149.109 (209.51.149.109) 29.125 ms 29.086 ms 28.917 ms
15 l3-atl-7.gnax.net (209.51.131.62) 29.448 ms 32.998 ms 29.309 ms
16 hq.xyzdns.net (63.247.64.242) 29.183 ms 29.174 ms 29.209 ms

It's quite unethical to LIE about providing services in a set environment on your website, AND in a public forum. Your website states "we do not offer shared hosting". Clearly a lie. Your statement above states "we do not offer dedicated hosting". Again, clearly a lie

[Premier]

Even if the same person owns a server management company and a server providing company, they are 2 separate businesses, so legally, PSM does not offer servers. They are run as 2 distinct businesses. They don't even try to combine the 2.

I use their management services (PSM), and also use a server from their other business (Coastinc), and they are handled as 2 separate businesses.

I have 2 separate businesses as well, hosting and photography, but my hosting business does not sell cameras. Photography has been used for web design jobs, but then it is treated as 2 different services and billed accordingly.

Ethan offers both, but PSM does not offer servers.