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  1. #1
    Join Date
    Jun 2006
    Location
    New Delhi, India
    Posts
    166

    Thumbs down Ping & Tracert fine, then y cannot find server?

    Hi,

    I have a problem with one of my domain. Some users around the world cannot access the website, but they can ping and traceroute the server without any problems. I am able to access the website perfectly.

    Site URL is www.djluv.in

    And we are using IPB 2.2

    Moreover if theres another domain on the same server, they can access it.

    There are about 25-30 users who are facing this problem, but from different part of the world so I cant even say ISP problem.

    APF has been shutdown, no Ban Filters on IPB or cpanel.

    What are the possible reasons why they couldn't access the website? how to fix the problem?

    Waiting for experts to reply,

    Raghav T.

  2. #2
    Join Date
    Jun 2003
    Location
    UK
    Posts
    6,601
    It sounds like it could be a DNS problem.

    http://www.dnsreport.com/tools/dnsre...omain=djluv.in

    I tried it and got a timeout
    Russ Foster - Industry Curmudgeon

  3. #3
    Join Date
    Jun 2006
    Location
    New Delhi, India
    Posts
    166
    I'm using A records, and its myorderbox domain panel.

    I changed nameservers once, and then wanted to use A record instead which worked .
    But I couldn't put default nameservers back, as I never know what are they !

    http://img488.imageshack.us/my.php?i...ntitledgd0.jpg check the screenie !

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