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  1. #1

    The Ridiculous 5$ Web Hosting Deal... (site5)

    Hello,

    Recently a friend of mine told me about a super deal of Site5, a web hosting service that I didn't know until then. 5$ a month for 55 GB of storage and 5 TB (yes, terabytes) of bandwidth. Unlimited mySQL accounts, email, FTP, and a lot more of that good stuff. I found no problem or glitch in their features. My friend registered there and said they were very good and their support was excellent, but still, 5$ a month for all that. I wonder how (or IF) they can really offer that much storage and bandwidth for so less money.

    Feel free about discuting that deal here.

    Benoit

  2. #2
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    Search this forum for "overselling" its been discussed like a million times. Simply put, most people see this, see they can get the most for little money, and only use 1% or less. Some users are actually able to use the whole thing, but that is not many people.

  3. #3
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    The heck with searching for the term overselling. Search for Site5 and you'll see their reputation was extremely good at one point, then they started to oversell and things went downhill

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    Site5 (as well as many other of the "big guys") oversell their services. Which means, they advertise and allot more resources to one account, that in reality, only about one server could hold 2 customers (of course, they place about 500x's more customers on one server than 2 customers, most likely).

    Site5 has been developing and advertising these outragous deals for quite some time now. Every one of their web hosting plans (on their website today) could easily be considered as overselling. There are plenty of other companies that oversell just like them (Site5 are NOT the only ones). Like HostWay and Netfirms.

    In Site5's case however, right at the point in which they began to oversell their services - the company went down-hill from that point on. Apparently they attracted more and more customers, and relized that the industry was turning, and decided to increase their resources by a massive amount.

    I'm just backing up what Tailseh and jmweb said .

  5. #5
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    Site5 is a great host, but you need to understand the "fine print".

    See https://help.site5.com/index.php?_m=...kbarticleid=83

    Basically, if your account usage causes the server to slow down, they can and will suspend/terminate your account (regardless of your plan disk space/bandwidth limits).
    Kevin, The Walrus

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    Overselling is like what happens in the airline industry.

    Airlines have a plane that could fit 300 passengers, they sell 320 tickets. Overselling is fine as long as it is majorly monitored AND not majorly oversold.

    What is happening in the hosting industry is that companyes are overselling, a lot more then the airline industry. In the hosting industry they'd be trying to put 700 passengers on the plane even though its only designed for 300.

    The TOS is like the company saying you can only move soo much on a plane. And obviously when you have more then twice the number of people on a plane then should be, you won't have much wiggle room.
    Last edited by jmweb; 01-01-2007 at 10:37 PM.

  7. #7
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    Quote Originally Posted by jmweb
    Overselling is like what happens in the airline industry.

    Airlines have a plane that could fit 300 passengers, they sell 320 tickets. Overselling is fine as long as it is majorly monitored AND not majorly oversold.

    What is happening in the hosting industry is that companyes are overselling, a lot more then the airline industry. In the hosting industry they'd be trying to put 700 passengers on the plane even though its only designed for 300.
    Very good metaphor, jmweb! Never thought of that! To the OP: he is absolutely right. It is exactly what Site5 and many other well-known providers are doing (such as Hostway, Lunar Pages, etc.) and it is not very beneficial or becoming of them at all!

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    Check out the Site5.com forum regarding their "giga" deal
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  9. #9
    Wait, Hostway doesn't look like overselling. By looking at their plans, I would even say underselling, lol! The first one starts at $13.95/month and only has 600 MB of storage! That's really not much! :-O I mean, who in the world will register with them at that price?

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    Quote Originally Posted by benoitr007
    Wait, Hostway doesn't look like overselling. By looking at their plans, I would even say underselling, lol! The first one starts at $13.95/month and only has 600 MB of storage! That's really not much! :-O I mean, who in the world will register with them at that price?
    Oops! Wrong website! I was thinking of Hostway at the time, but was reffering to HostMonster (which is a sub-division of BlueHost).

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    Quote Originally Posted by benoitr007
    Wait, Hostway doesn't look like overselling. By looking at their plans, I would even say underselling, lol! The first one starts at $13.95/month and only has 600 MB of storage! That's really not much! :-O I mean, who in the world will register with them at that price?
    haha, alot of people would sign up. Hostway is a HUGE provider and should be respected.
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  12. #12
    Oh, ok, I see now. Yeah, I have to agree. However Lunarpages seems just ok to me. Not as exagerated as Site5.

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    Quote Originally Posted by HostFrog
    haha, alot of people would sign up. Hostway is a HUGE provider and should be respected.

    I gotta agree, a lot of people would signup with someone like Hostway. Its a whole market as not everyone determines their host based on $$$.

  14. #14
    Ok, sorry. Yeah, probably that some people don't mind giving 20$ a month for a website.

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    Quote Originally Posted by benoitr007
    Ok, sorry. Yeah, probably that some people don't mind giving 20$ a month for a website.
    Don't be sorry, be happy Not everyone is into high end hosting. And a lot of people don't even know there is such a thing.

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    Quote Originally Posted by jmweb
    Don't be sorry, be happy Not everyone is into high end hosting. And a lot of people don't even know there is such a thing.
    Exactly, stay on this forum a bit and get involved in the community and you will quickly learn about the industry and get a better understanding of hosts and what not. You in the right direction though.
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    Site5 has placed their policy in the Knowledge base, and it's a bit restrictive.
    https://help.site5.com/index.php?_m=...kbarticleid=83

    They prohibit a process that Consume more than 16 MBs of RAM. ....
    I wonder if the 8-9 MB requied just to start PHP is included in that.

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    Quote Originally Posted by benoitr007
    Wait, Hostway doesn't look like overselling. By looking at their plans, I would even say underselling, lol! The first one starts at $13.95/month and only has 600 MB of storage! That's really not much! :-O I mean, who in the world will register with them at that price?
    I think that overselling is overused used as a scare tactic a lot of times on these forums.

    If a company is offering a large amount of storage and bandwidth and doesn't have the resources and capital to back up their hosting plans, then that is not a company you should go with.

    If it takes 10 seconds before your website even loads because they have so many accounts jammed on a server then you obviously have problems. Finding a hosting company that can actually scale to fast growth and has the resources to support their customer base is a whole different story.

    In regards to your quote the reason Hostway is probably mentioned in this thread is because of the limited time promotions for shared hosting that are periodically offered, which I believe they are referring to.

    Regarding Hostway's main hosting plans, the primarily focus is on web hosting for businesses. Because of the "overselling" phenomenon in the industry people tend to forget that a good portion of business web sites don't need 50-60gb and even 1gb for that matter if they aren't heavily utilizing video and other media files.

    What they need is their website delivered to visitors fast, on a secure and reliable server that is shared by other respectable businesses from a trusted company that provides quality tools and customer service.
    Hostway: The Hosting Company
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    Although I prefer them writing hilariou 5TB than web providers like www.surftown.net that writes free traffic for their accounts and then have diff. bandwidth cap per package despite writing free traffic. If a car company tried all this bs on customers they'd be in court a long time ago or out of business. A pity webhosts can live on it... :/
    -Mr Bister

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    The problem with the airline analogy is the airline may oversell, but they will get you on the next flight. The won't just kick you off the plane and then deny you services that you were offered and paid for.

    These companies that advertise enormous space/bandwidth plans for pennies are committing consumer fraud. Pure and simple. The space and bandwidth is the selling point, but they have no intention of ever letting anyone use what is offered. They can't. If they let people actually use the space/bandwidth they would go out of business. It doesn't take a rocket scientist to do the math.

    Their TOS's are worded in a way that assures that no customer can ever use the maximum of what they paid for. Go try to use 55 gigs space and a terabyte of data and see how fast you get kicked off the server for "abuse".

    It is just a matter of time before one of these companies is sued for fraud / false advertising. In fact, they are ripe for a class action lawsuit. I don't care what their TOS says. You can't tout your ridiculous plans then have a TOS that basically says you'll get kicked off the server if you use said resources. I realize the wording of the TOS is more deftly written than that, but the outcome is the same.

    I challenge anyone to actually use 55 gigs and 1 terabyte of data without getting kicked off their servers. If I had more time on my hands, I wouldn't mind starting a class action suit against these jokesters just to clean up this industry a little.

  22. #22
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    Quote Originally Posted by 0utlier
    The problem with the airline analogy is the airline may oversell, but they will get you on the next flight. The won't just kick you off the plane and then deny you services that you were offered and paid for.

    These companies that advertise enormous space/bandwidth plans for pennies are committing consumer fraud. Pure and simple. The space and bandwidth is the selling point, but they have no intention of ever letting anyone use what is offered. They can't. If they let people actually use the space/bandwidth they would go out of business. It doesn't take a rocket scientist to do the math.

    Their TOS's are worded in a way that assures that no customer can ever use the maximum of what they paid for. Go try to use 55 gigs space and a terabyte of data and see how fast you get kicked off the server for "abuse".

    It is just a matter of time before one of these companies is sued for fraud / false advertising. In fact, they are ripe for a class action lawsuit. I don't care what their TOS says. You can't tout your ridiculous plans then have a TOS that basically says you'll get kicked off the server if you use said resources. I realize the wording of the TOS is more deftly written than that, but the outcome is the same.

    I challenge anyone to actually use 55 gigs and 1 terabyte of data without getting kicked off their servers. If I had more time on my hands, I wouldn't mind starting a class action suit against these jokesters just to clean up this industry a little.
    The airline analogy may not be suitable to compare with web hosting. but your logic STILL can't provide overselling is WRONG for all scenario. At most you point out overselling without close monitoring and good forecasting will cause problem.

    Referring to your points, if 5% people use fixed-lined or cell network at the same time, telco would also be out of biz, right? Same for internet traffic. What if all people try to consume all bandwidth of their bb lines? will the provider be able to provide the speed described in the package?

    the out of biz logic is simply a theory, assuming 5% of all people will use the phone at the same time, but in reality this will never happen.

    as long as telco or bb provider forecast it safely and accurately, and has the financial ability to add equipments when needed, how can we generally say overselling must be wrong in general.

    same for a web hosting company, what is wrong to oversell if most of their current customers are consuming say 10mb space only. We can't simply force ourselves to believe "hey these people may SUDDENLY consume 10GB together at the some day", while we know this will never happen. even though a few users will increase server usage, but it won't take down the server or full the HDD.

    as long as the company monitor the usage, they have lots of time to move a user or increase capacity. actually some of my hosting providers moved my accounts to another server without any noticeable affect.

    just to make it clear that i don't operate a hosting company and i'm not a fan of overselling. but i'm just trying to point out that overselling is not equal to wrong.

    instead what is wrong are those business without valid business plans and good forecast/monitoring. this applies to all industries, NOT just hosting.

    so i hope some day in WHT, people can stop saying "hosting+overselling=wrong"

  23. #23
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    You're missing the overall point. Also, don't try to rationalize one market (i.e. cell phones) with another (i.e. web hosting). These are not the same thing. There are self limiting factors for cell phones among other things that cannot be equated. We are talking web hosting, not cell phones.

    The point is this outrageous overselling IS the selling point. It is an offer that cannot be realized by the customer regardless of how well the company is managed. Again, simple math is all that is needed to determine their offers are not in good faith.

    I never said overselling was wrong. Reasonable overselling can be managed without issue. Reasonable overselling can still provide the customer the resources they paid for.

    Unreasonable overselling, with the intention of never allowing the maximum resources to be reached, cannot be managed under any circumstances. That is called fraud (http://dictionary.reference.com/browse/fraud). Any marginally talented attorney could easily argue, and prove, these business practices are fraudulent.

    Again, I challenge anyone to actually use the maximum space / bandwidth offered. You will not be able to. And if somehow you can, please post how you did it and I'm sure there are several people here that would happily replicate your success.

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    Overselling is wrong when any one individual client cannot use what they purchased. Not the "if the whole world flushes the toilet at the same time..." scenario, but the "customer #345 is not able to use all of the space/BW purchased" when running a low resource website. As long as any given client can use what they purchased at any given time, then overselling is not a bad thing.

    But when the host throws out such ridiculous offers that really cannot be met under any circumstance (due to TOS restrictions) then it is really bait and switch if you try use all the bait (or what many would call false advertising, fraud, etc...).

    - John C.

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    i too agree unreasonable overselling is wrong, but don't agree with the 'fraud' part.

    if it is really the case that any marginally talented attorney could easily argue, and prove, these business practices are fraudulent, then we should see thousands if not millions of winning cases by now and we shouldn't see those 100TB plans offering anymore.

    also what about other internet service providers? like VPN, lease line or email providers. all of them are overselling.

    i don't think we can sue a company for fraud because of overselling. at least for me i haven't seem any case for all the times in WHT and all the news sites.

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    Quote Originally Posted by eric418
    i too agree unreasonable overselling is wrong, but don't agree with the 'fraud' part.

    if it is really the case that any marginally talented attorney could easily argue, and prove, these business practices are fraudulent, then we should see thousands if not millions of winning cases by now and we shouldn't see those 100TB plans offering anymore.

    also what about other internet service providers? like VPN, lease line or email providers. all of them are overselling.

    i don't think we can sue a company for fraud because of overselling. at least for me i haven't seem any case for all the times in WHT and all the news sites.
    In our wacky legal system you can sue a company for anything you want. Fraudulent advertising is a pretty good reason for a lawsuit, for an activist type. You're right though. There have been no cases to my knowledge either. All that means is no one has gotten upset enough to slog through a protracted lawsuit over $5. It would really take a class action suit whereby many could join with little effort. No one has the time to invest in an individual lawsuit over $5 hosting. Plus, if it got that far, I'm sure they would just settle out of court. Although the problem with a class action is the only one who wins are the lawyers.

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    Quote Originally Posted by benoitr007
    Ok, sorry. Yeah, probably that some people don't mind giving 20$ a month for a website.
    Well for any website that means anything to the client a $20 fee per month is about .66 per day for hosting. Thats just not expensive.
    As far as site5 goes (or any of the others that have followed) they are getting exactly what they want: EXPOSURE! At the end of the day they really do not care if its positive, negative. They've lured em in.
    HostCaters.com - Quality Web Hosting - Under A Gig! - Since 1999

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    American Airlines becomes American Web Hosting
    Site5 Web Hosting becomes Site5 Airlines

    ***********

    My name is Joe. I’m a hypothetical 370lb, 35 year old entrepreneur wanting to start my own business.

    I sign up with American Web Hosting. I get my site, at the cheapest price too! It’s an economy package, but I intend to use up every MB.

    I designed my site (a rather nice one I might add), and started filling up my web space with files. In a few weeks, I started getting an impressive number of visitors. Things are looking up for my new business. But then- Oh no! They oversold on the server I’m on and they no longer have any room for me.

    But no need to worry- I was transferred to another server before I even knew it, and I was comp’ed with a rather large hosting account at the same price as the economy package for my troubles.

    I’m surprised at how well American dealt with the situation. I got the service I wanted, and when it looked like they couldn’t provide, I got an even better service in the end!

    Now that I signed up with American Web Hosting, my business is booming. Sales are up, and we are thinking of opening another office. Before I can open this new office, I have to travel 200 miles to look over some office space for rent and handle other business while I’m there. My friend told me that Site5 Airlines has round-trip tickets for $50! What a deal! And it’s first class! I purchased my tickets immediately.

    As I board the plane, there are men and women sitting in the isle and children stuffed in the overhead compartment. I made my way through and found that the entire plane was made up of first class seats- but in a plane that could only seat 100 passengers, there were 250 inside! Most people seemed content, however, since they were used to being in coach. They had never flown in first class on other airlines, nor would they ever use the extra legroom even if they had. But me, being 370lbs, I needed a little more room than the average guy.

    As we reached cruising altitude of 40,000ft, warning lights and buzzers went off in the cockpit. Emergency oxygen masks burst out from above and the plane started shaking violently. People who had a seat put on their seat belts and braced themselves.

    “We’re overloaded!”, screamed the pilot, “Quick, throw out the heavy passengers!”

    The emergency door on the plane burst open, and people one by one were thrown out by the stewardess.

    “Sorry, you weigh too much- it’s against the TOS!”, I was told.

    Suffice it to say, I never reached my destination. My body parts were scattered across a field in Kansas somewhere, but the plane, still overloaded, managed to make it to its’ final destination. It crashed 5 or 6 times, and a dozen more passengers were kicked off the plane in mid-flight. A lot of people lost their luggage. But at least we all got a good deal, right?


  29. #29
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    Quote Originally Posted by kubel
    American Airlines becomes American Web Hosting
    Site5 Web Hosting becomes Site5 Airlines

    ***********

    My name is Joe. I’m a hypothetical 370lb, 35 year old entrepreneur wanting to start my own business.

    I sign up with American Web Hosting. I get my site, at the cheapest price too! It’s an economy package, but I intend to use up every MB.

    I designed my site (a rather nice one I might add), and started filling up my web space with files. In a few weeks, I started getting an impressive number of visitors. Things are looking up for my new business. But then- Oh no! They oversold on the server I’m on and they no longer have any room for me.

    But no need to worry- I was transferred to another server before I even knew it, and I was comp’ed with a rather large hosting account at the same price as the economy package for my troubles.

    I’m surprised at how well American dealt with the situation. I got the service I wanted, and when it looked like they couldn’t provide, I got an even better service in the end!

    Now that I signed up with American Web Hosting, my business is booming. Sales are up, and we are thinking of opening another office. Before I can open this new office, I have to travel 200 miles to look over some office space for rent and handle other business while I’m there. My friend told me that Site5 Airlines has round-trip tickets for $50! What a deal! And it’s first class! I purchased my tickets immediately.

    As I board the plane, there are men and women sitting in the isle and children stuffed in the overhead compartment. I made my way through and found that the entire plane was made up of first class seats- but in a plane that could only seat 100 passengers, there were 250 inside! Most people seemed content, however, since they were used to being in coach. They had never flown in first class on other airlines, nor would they ever use the extra legroom even if they had. But me, being 370lbs, I needed a little more room than the average guy.

    As we reached cruising altitude of 40,000ft, warning lights and buzzers went off in the cockpit. Emergency oxygen masks burst out from above and the plane started shaking violently. People who had a seat put on their seat belts and braced themselves.

    “We’re overloaded!”, screamed the pilot, “Quick, throw out the heavy passengers!”

    The emergency door on the plane burst open, and people one by one were thrown out by the stewardess.

    “Sorry, you weigh too much- it’s against the TOS!”, I was told.

    Suffice it to say, I never reached my destination. My body parts were scattered across a field in Kansas somewhere, but the plane, still overloaded, managed to make it to its’ final destination. It crashed 5 or 6 times, and a dozen more passengers were kicked off the plane in mid-flight. A lot of people lost their luggage. But at least we all got a good deal, right?

    hahaha, this is great!
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  30. #30
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    Quote Originally Posted by kubel
    American Airlines becomes American Web Hosting
    Site5 Web Hosting becomes Site5 Airlines

    ***********

    [...]

    That is just excellent. Perfect
    hi there!

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    Talking

    Originally Posted by kubel
    American Airlines becomes American Web Hosting
    Site5 Web Hosting becomes Site5 Airlines
    Great stuff, I loved it!!!
    Everyone is entitled to MY opinion.
    CatfishEd.com

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    Quote Originally Posted by JohnCrowley
    . . . But when the host throws out such ridiculous offers that really cannot be met under any circumstance (due to TOS restrictions) then it is really bait and switch if you try use all the bait (or what many would call false advertising, fraud, etc...).
    A lot of those offers folks have to pay a year or 2 in advance too. They're rarely per mth payment plan deals.
    AussieHost.com Aussie Bob, host since 2001
    Host Multiple Domains on Fast Australian Servers!!

  33. #33
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    Quote Originally Posted by 0utlier
    The problem with the airline analogy is the airline may oversell, but they will get you on the next flight. The won't just kick you off the plane and then deny you services that you were offered and paid for.

    These companies that advertise enormous space/bandwidth plans for pennies are committing consumer fraud. Pure and simple. The space and bandwidth is the selling point, but they have no intention of ever letting anyone use what is offered. They can't. If they let people actually use the space/bandwidth they would go out of business. It doesn't take a rocket scientist to do the math.

    Their TOS's are worded in a way that assures that no customer can ever use the maximum of what they paid for. Go try to use 55 gigs space and a terabyte of data and see how fast you get kicked off the server for "abuse".

    It is just a matter of time before one of these companies is sued for fraud / false advertising. In fact, they are ripe for a class action lawsuit. I don't care what their TOS says. You can't tout your ridiculous plans then have a TOS that basically says you'll get kicked off the server if you use said resources. I realize the wording of the TOS is more deftly written than that, but the outcome is the same.

    I challenge anyone to actually use 55 gigs and 1 terabyte of data without getting kicked off their servers. If I had more time on my hands, I wouldn't mind starting a class action suit against these jokesters just to clean up this industry a little.
    I haven't seen any reports of site5 users who actually consumed 1TB.

    But Servage and DreamHost have some reports WHT, and I have consumed 30 GB in a single day without ny problem.
    So, some of super oversellers actually provide that much of bandwidth.

    As for the TOS, overseller or not, you can get some sorts of sanction if you use too much resources.
    And there is NO concrete evidence showing general tendency of oversellers provides LESS resources than non-oversellers, for example.

    In short, some of oversellers are simply allowing higher macimum for some of resources.
    But it doesn't mean they provide higher maximum for ALL resources.


    As some users imagine that they can get higher maximum for whatever the resource they want, they can get disappointed and frustrated.

    So, the solution can be relatively simple.
    Hosts can/may/should CLEARLY state that bandwidth limit IS FOR bandwidth, and it doesn't mean you can use mega-giga quantity of all other resources, for example.

    Also, today's popular apps are highly inefficient.
    When I first saw the code of phpbb/etc, I was surprised.
    I didn't think nobody would/should run this hog on a shared hosting account, let alone low budget shared hosting account ...
    That was some years ago.

    Now, with the one click installer and hosts advertising them, most people think that it's normal to use them on ANY shared hosting account.
    And they think they can use up to the max bandwidth with these hoggy apps.
    It doesn't make sense to me, but that's how the hosting industry and app writers/users has been educating users.


    Anyway, we haven't seen so may site5 user creaming in WHT, for a while.
    Who knows? Maybe they have found a good way to predict usage, or introduced better setup that can balance the load on each server, or better server monitoring/controling techniques.
    If clients are happy with what they are getting, I don't have problem with their $5 offer.
    (But I wouldn't buy it as it doesn't fit what I need.)

  34. #34
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    Bandwidth is a much more fluid commodity. 1 terabyte of transfer is not a reasonable offer for shared hosting, but that pales in comparison to offering every $5 account 55 gigs of disk space. To actually use 1 terabyte of transfer would be difficult for most sites, even if they tried.

    Disk space, however, is a very limited commodity, but much easier for an individual to reach with images, videos, etc. In order to host the amount of customers to simply break even for that one server at $5 per month you would have to host at least 75 accounts.

    Without indulging in questionable business practices, they would be on the hook with those 75 customers for 75 terabytes of transfer and 4.1 terabytes of storage. Obviously that is overselling to the n'th degree. It matters not one iota that most people don't use what is offered. The issue is it is offered, but could never be provided by the company due to their TOS.

    I still challenge anyone to sign up for an account with one of these companies and attempt to use the maximum resources you paid for. Please report back at what point your account was terminated for abuse.

  35. #35
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    Quote Originally Posted by 0utlier
    Bandwidth is a much more fluid commodity. 1 terabyte of transfer is not a reasonable offer for shared hosting, but that pales in comparison to offering every $5 account 55 gigs of disk space. To actually use 1 terabyte of transfer would be difficult for most sites, even if they tried.
    Search with "servage" or "dreamhost".
    There are reports of people using TB bandwidth.

    Also, my site consumed 30GB in a day.
    It means 900GB / month.
    And I can imagine serving even more without worry, as my CPU time usage is way below the old (and removed) limit of the host.

    Disk space, however, is a very limited commodity, but much easier for an individual to reach with images, videos, etc. In order to host the amount of customers to simply break even for that one server at $5 per month you would have to host at least 75 accounts.
    Are you thinking that everyone is using only the onboard HDD?
    Some low budget hosts are using massive NAS boxes.

    Without indulging in questionable business practices, they would be on the hook with those 75 customers for 75 terabytes of transfer and 4.1 terabytes of storage. Obviously that is overselling to the n'th degree. It matters not one iota that most people don't use what is offered. The issue is it is offered, but could never be provided by the company due to their TOS.

    I still challenge anyone to sign up for an account with one of these companies and attempt to use the maximum resources you paid for. Please report back at what point your account was terminated for abuse.
    Again, search and see it by yourself.

    You can go and ask site5 users in the site5 forum, too, if you want.
    If you are nice, some people may give you access to their stat pages.

  36. #36
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    the out of biz logic is simply a theory, assuming 5% of all people will use the phone at the same time, but in reality this will never happen.
    Actually, it does. During the New Year's night, it's quite common around here for the telecom network to be overloaded and to not be able to place a phone call.

    Hosts can/may/should CLEARLY state that bandwidth limit IS FOR bandwidth, and it doesn't mean you can use mega-giga quantity of all other resources, for example.
    The marketing departments will make sure that doesn't happen. Personally, I don't have a big problem with "resources overusage" policies listed in the TOS, but I like it when they're clear rather than vague, and help the user get at least a very rough idea of the computing power their $ can buy. Sadly, it's just easier and more advantageous for the hosts to give as few details as possible.

  37. #37
    Join Date
    Aug 2005
    Location
    Canada
    Posts
    838
    Quote Originally Posted by ldcdc
    The marketing departments will make sure that doesn't happen. Personally, I don't have a big problem with "resources overusage" policies listed in the TOS, but I like it when they're clear rather than vague, and help the user get at least a very rough idea of the computing power their $ can buy. Sadly, it's just easier and more advantageous for the hosts to give as few details as possible.
    I know some hosts are like that (in hiding as much as possible), and I don't like them much.

    But I don't agree if you say all marketing guys are like that.

    For example, Lunarpage used to clearly state how they could offer lower price by overselling, for example, and I chose them partly because of it.

    And there are some users tired of many many boringly similar marketing plans and site designs.



    In case of site5, I don't know if they are trying to hide, but the equivalent of TOS/AUP isn't visibly linked.
    And there are important details ALL users should know in the page.
    https://help.site5.com/index.php?_m=...kbarticleid=83


    Their network is supposed to be redundant, but they don't say if they are using Raid storage or any kind of redundant server setup, either.
    http://www.site5.com/hosting/features.php

    Not telling about the exact server setup, which is an important information in choosing a host for some of us, is a common practice for many hosts, though ...

  38. #38
    Join Date
    Sep 2005
    Posts
    251
    Quote Originally Posted by extras
    Their network is supposed to be redundant, but they don't say if they are using Raid storage or any kind of redundant server setup, either.
    http://www.site5.com/hosting/features.php

    Not telling about the exact server setup, which is an important information in choosing a host for some of us, is a common practice for many hosts, though ...
    The server I'm on at site5 has RAID storage. Last year, site5 had a bunch of disk failures and wasn't using RAID so they got a lot of angry customers. Now, at least for my $149 for 2 years hosting plan (not the $5 deal, but the Multisite Dynamic plan), they use good SCSI disks in a RAID configuration.

    You can see my server specs at this URL:

    http://psyche.site5.com/

    In fact, you can see the specs of most of the servers in their fleet by using the server name as a subdomain in a site5.com URL (like for my server named Psyche).

    You can see a list of all the server names at the Uptime page (which also shows uptime statistics for each server):

    http://www.site5.com/support/uptime.php

    I'm pretty happy with shared hosting at Site5. I only use my accounts there for development and some very small sites so I'm not using much of the plan resources. It is a good value.
    Kevin, The Walrus

  39. #39
    Join Date
    May 2001
    Posts
    348
    Quote Originally Posted by ldcdc
    Actually, it does. During the New Year's night, it's quite common around here for the telecom network to be overloaded and to not be able to place a phone call.
    this is exactly the point. everyone seems to so understand when teleco network overload. no one calls this fraud.

    in my country, we have like 2,000 mins monthly airtime in average with a ratio of 1.5 mobile per person, comparing to network capacity, this is call crazy overselling in hosting.

  40. #40
    Join Date
    Sep 2002
    Posts
    333
    Quote Originally Posted by eric418
    this is exactly the point. everyone seems to so understand when teleco network overload. no one calls this fraud.

    in my country, we have like 2,000 mins monthly airtime in average with a ratio of 1.5 mobile per person, comparing to network capacity, this is call crazy overselling in hosting.
    You don't get it... I don't know how to make this any more simple.

    Use your 2000 minutes. You can do it if you really want to talk that long. The company won't terminate your services for using 2000 minutes.

    Now go try and use 55 gigs of space and 1 terabyte of data. It's simply not going to happen. They will not allow it. They cannot allow it. You will be removed from the server for abuse.

    Do you now see the difference?

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