1- You buy a Modernbill license
2- You fill the order with a credit card in your name or maybe not in your name
3- They issue your license ---- Now the non-sense part ----
4- 3 years later you want to make a change of your domain, you renew the license again with any credit card probably which is not yours.
5- You would like to change the domain name where the license will be installed
6- Modernbill asks you to fax your photo's ID to complete your request
- Why don't they ask a photo's ID from the start like for example Beachcomber ?
- Stated as "protection for customers from fraud" but they have nothing to compare customer's ID, am I wrong ?
- Should I ask for refund of support renewal ?
Thank you for your comments,
p.s: I'm french native, my English is probably not correct as 100%. Thank you for your comprehension.