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Thread: OVH Troubles

  1. #1

    OVH Troubles

    I signed up for OVH's Kimsufi package yesterday morning (was about 3:35PM their time when I did) and payment went through fine. I login to the panel today to find I have no Pending or Completed invoices, and my bank's online account checker tells me they still have taken the payment anyways. Is there a way to contact them and have them listen to me, as I've seen posts where OVH support says "French people only", or am I screwed by them?
    Attached Thumbnails Attached Thumbnails ovh1.JPG   ovh2.JPG   ovh3.JPG   ovh4.JPG  
    Last edited by sh0cky; 12-29-2006 at 11:55 AM.

  2. #2
    Join Date
    Mar 2006
    Posts
    418
    http://www.ovh.com/en/support/support/ ? took me like 15 seconds to find

    Also, why would you buy a server with someone you cant communicate with?
    || Semi-professional PHP developer || Exams right now, don't I just feel lucky? ||

  3. #3
    Join Date
    Aug 2006
    Location
    Ireland
    Posts
    813
    no they havent taken payment for my renewals either...

    and they wont sell them servers anymore, ull get "the french people only" email eventually

    but then again, their company is such a mess u might be (un?)lucky?


    if you email ovh theyll just tell you to email kimsufi (its a sister company and ovh support dont want anything to do with it)

    [email protected] be prepared to receive answer next week

  4. #4
    I've already emailed support, still nothing

  5. #5
    Join Date
    Aug 2006
    Location
    Ireland
    Posts
    813
    u might get reply on tuesday

  6. #6
    Join Date
    Jan 2003
    Location
    Canada
    Posts
    4,845
    kimsufi took me 4 days to get online for what it's worth.

    ~Francisco
    BuyVM - OpenVZ & KVM Based VPS Servers - Chat with us
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  7. #7
    I'm not from France, and I was able to get a Kimsufi server. It took about 2 days for it to get setup.

  8. #8
    Join Date
    Aug 2006
    Location
    Ireland
    Posts
    813
    same but try order one now and ull see...

    there a big long thread on their founs about this

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