Does anybody else have problems with worldpay December remittances?

I have been with worldpay for 4 years and everything went smoothly until this December. The remittance from 11th got lost between my bank and worldpay. The remittance that was supposed to be sent on 18th, have been dispeched from worldpay yesterday ( that i was told with customer support), and the before x-mas remittance will be sent next week?!!!! ( also informed by customer support)

For all the mentioned remittances i have received the statement and it shows on the control panel.

Is it only me? Anybody else facing similar problems?