Well, it's about that time of the year to start fresh with a new batch of clients, and I would gladly recommend Staminus Communications to host that batch, lemme tell ya why. I've been a customer for 8 months, and i've loved it! Here's the scoop:
This goes without saying, their network is simply amazing. It's 4-5Gbps but Matt does amazing things with his switches. The DDoS protection is awesome, it's always been there, and I got a nice little report everytime some scriptkiddie tried to hit it.
Great! For the most part, his control panel, StamBill, and Client Services takes care of everything, almost every aspect of his service is automated. He must get tickets on his cellphone, because I get an answer within 5 minutes every time. Sometimes it takes longer, but then again he has to drive to the DC for hardware issues. HW replacement is free, and most things like kernel rebuilds, security updates, he'll do for free. He's like an interactive manpage.
Hardware is excellent quality, i've had a few disk issues, but those were few and far between. He knows what he is doing when it comes to data, and packets Replacement is very fast.
It saddens me though, that we are taking our business to the Central area, but only because our userbase is primarily east coast and central. But to anyone that's looking for some quality hosting, and competent administration, I would HIGHLY recommend Staminus!
One of my servers was a shell server, yes. The main one was webhosting tho. As an east coaster, you notice things like 80ms west ping vs 35ms central ping. And TX clients notice <10ms ping
Certainly, but the point i'm trying to convey is that with the vast majority of my customers being international (I don't know if your customer makeup is the same or not?) it would be quite difficult if not illogical to try to make an east/west comparison. Even if my customers were all east coast, they might have processes or IRCd's that need access to west coast assets and vice versa.
I'm not trying to criticize your decision, I just find it interesting that you've come to a decision of that nature.