Results 1 to 7 of 7
  1. #1
    Join Date
    Sep 2005
    Location
    In canada
    Posts
    3,213

    Question Anyone Seen Steven from Rack911?

    Hello,
    Anyone around here seen steven lately (the rack911 guy) , seems like he is missing on few of my emails and wonder if he is alright or not (he did have a fire /cable issues few backs though).
      0 Not allowed!

  2. #2
    Join Date
    Mar 2004
    Location
    Singapore
    Posts
    6,984
    Just exchanged email with him yesterday, he should be alright, maybe busy with celebrating Christmas?
      0 Not allowed!

  3. #3
    Join Date
    Mar 2003
    Location
    California USA
    Posts
    13,294
    What emails have I missed of yours? I've replied to them all.

    Ive even replied to the one you sent in today.

    if you have an urgent request: http://www.rack911.com/page.php it hits my phone.
    Last edited by Steven; 12-22-2006 at 07:27 PM.
    Steven Ciaburri | Industry's Best Server Management - Rack911.com
    Software Auditing - 400+ Vulnerabilities Found - Quote @ https://www.RACK911Labs.com
    Fully Managed Dedicated Servers (Las Vegas, New York City, & Amsterdam) (AS62710)
    FreeBSD & Linux Server Management, Security Auditing, Server Optimization, PCI Compliance
      0 Not allowed!

  4. #4
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,299
    Quote Originally Posted by Steven
    What emails have I missed of yours? I've replied to them all.

    Ive even replied to the one you sent in today.

    if you have an urgent request: http://www.rack911.com/page.php it hits my phone.
    Are we able to send you love notes through that?
      0 Not allowed!

  5. #5
    Join Date
    Mar 2003
    Location
    California USA
    Posts
    13,294
    Quote Originally Posted by inogenius
    Are we able to send you love notes through that?
    if you insist honey
    Steven Ciaburri | Industry's Best Server Management - Rack911.com
    Software Auditing - 400+ Vulnerabilities Found - Quote @ https://www.RACK911Labs.com
    Fully Managed Dedicated Servers (Las Vegas, New York City, & Amsterdam) (AS62710)
    FreeBSD & Linux Server Management, Security Auditing, Server Optimization, PCI Compliance
      0 Not allowed!

  6. #6
    Join Date
    Feb 2004
    Location
    Australia (Crikey)
    Posts
    2,271
    When I emailed Steve a long time ago (I wanted to buy a server maintanence plan), he was totally unresponsive. I sent him like 10 emails, one was responded with 'the sales people will contact you shortly'. They never did. I think he takes on way too much work, or at least that was the case back then. But maybe things have changed now.
      0 Not allowed!

  7. #7
    Join Date
    Mar 2003
    Location
    California USA
    Posts
    13,294
    Hostex Australia,

    I don't see what posting in this thread does anything. The OP was not ignored, was not shoved back, or anything. I replied to his tickets. If he didn't get the reply then thats another story. He was replied to.

    As with anything IN THIS INDUSTRY, things change like a drop of a hat. A company that had good support last week could have crummy support this week. A company with crummy support this week could be the best company next week. There is no system to changes.


    In all honesty you posting did nothing but bump the thread up, YOU may see it as bad. But thank you, you likely got me another customer. Bad advertising is not always bad advertising. It usually works out for the good.


    Thank you for reopening mods. You can feel free to close it if you feel the need again. I got my point out.
    Steven Ciaburri | Industry's Best Server Management - Rack911.com
    Software Auditing - 400+ Vulnerabilities Found - Quote @ https://www.RACK911Labs.com
    Fully Managed Dedicated Servers (Las Vegas, New York City, & Amsterdam) (AS62710)
    FreeBSD & Linux Server Management, Security Auditing, Server Optimization, PCI Compliance
      0 Not allowed!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •